Melissa Shode Email & Phone Number

Hull, England, United Kingdom

Negotiating general public to complete qualitative and quantitative market research for a diverse range of clients in the public and private sectors.

London, England, United Kingdom

- Planning Social Media Campaigns- Creating digital media including images, reels and gifs for Social Media use- Monitoring and engaging with current and potential audiences on multiple social media platforms including Facebook, Twitter, Instagram and YouTube- Writing copy for and producing Email Campaigns- Producing Print media for events and displays using InDesign- Researching Digital Marketing trends and aligning strategies accordingly- Analysing Customer Data to help inform Campaign Strategies- Collating data to produce Ad Conversion and Intake forecasts- Producing competitor analyses to help plan KPIs- General Admin duties

Kingston Upon Hull, England, United Kingdom

Remote

Hull, England, United Kingdom

Seville, Andalusia, Spain

> Used creative skills to design graphics and write copy e.g. weekly blog posts and daily social media management.> Accelerated website SEO.> Monitored and maximised online reach using Analytics Tools.> Generated client feedback using email marketing.> Managed client bookings.>Updated online product inventories.

Teaching English to L2 students aged 4-16. Ability to communicate with students whose second language is English - demonstrating patience and cultural sensitivity.

Teaching English to L2 students aged 4-16. Ability to communicate with students whose second language is English - demonstrating patience and cultural sensitivity.

Hull, England, United Kingdom

Providing excellent customer service in a chain restaurant demonstrating ability to perform in a hectic environment and engaging in vital team- working skills.

Hull, England, United Kingdom

Responsible for ensuring public safety at a number of densely populated events - attendee numbers reaching 130,000. Politely greeting and engaging with the public and assisting those in need of aid to ensure positive customer experience.

Lancaster, England, United Kingdom

Independently opening, tending and closing up the bar. Responsible for cash reconciliation. Conducting essential routine and hygiene tasks.

> Created promotional material to drive sales for the biggest social event of the university calendar. Achieved target, sold-out event at 3000 ticket capacity.> Organised, marketed, and co-ordinated events that improved student wellbeing and inclusiveness e.g. International Day showcasing music, food, dance, traditional dress, games, craft-making, and even puppetry from a number of foreign languages and cultural societies. International engagement increased by 15%.> Project managed a winning charity team. Raised over £300 for Defying Dementia, simultaneously increased student engagement by 40%.

Lancaster, England, United Kingdom

Bar tending in a premium establishment with a diverse range of clientele - adhering to customer needs by actively listening to purchases and up- selling accordingly to maximise profitability.

Hull, United Kingdom

> Conducted various market research via outbound calls including cold-calling demonstrating resilience when faced with conflict.> Exceeded sample targets consistently.> Maintained a professional telephone manner subsequently enhancing communication skills.