Melissa Jackson Email & Phone Number

Washington, District Of Columbia, Us

-- Advise executive leadership on IT spending strategies, identifying cost-saving opportunities and aligning technology investments with business objectives.-- Develop and implement integrated marketing, data, and membership platforms, coordinating cross-functional teams to align system requirements with business needs.-- Create and document key business processes, ensuring full utilization of system features and driving adoption of new technologies.

New York, Ny, Us

Led agile delivery for the Global Product, Technology & Data team, driving end-to-end consumer experiences across web and mobile platforms for The New Yorker magazine.-- Spearheaded product operations strategy for global teams (US, India, UK, Spain), implementing a "mobile-first" approach that boosted user engagement and time spent on digital platforms.-- Cultivated a high-performance, customer-centric culture emphasizing collaboration, standardization, and knowledge sharing across multidisciplinary teams.-- Orchestrated product prioritization between Product & MarTech teams, ensuring successful go-to-market execution and measurable outcomes for the New Yorker Android app.-- Championed digital transformation initiatives, facilitating the adoption of SAFe Agile methodologies across the organization. -- Fostered seamless collaboration among executive and junior stakeholders across Editorial, Engineering, Consumer Marketing, and Design departments.-- Implemented and optimized agile ceremonies (stand-ups, demos, retrospectives) to enhance team productivity and work-life balance -- Delivered comprehensive agile training programs based on SAFe methodology for both leadership and junior contributors.

Mountain View, Ca, Us

Led Product Enablement within Samsung's R&D arm, driving success for early-stage product teams through strategic project management, agile coaching, and operational excellence. Spearheaded innovation programs in EDGE computing, wearables, and fitness technologies.-- "Move the Needle" Award Winner for driving outcomes related to R&D team development-- Co-developed a groundbreaking team health indicator model, showcased at MIRO Distributed Conference 2021, enabling senior leadership to assess scrum team maturity and performance.-- Executed global business development initiatives in Tel Aviv and Seoul, facilitating the adoption of distributed computing products across international markets.-- Orchestrated critical stakeholder engagements including scrum leadership syncs, initiative launches, and go-to-market strategies, ensuring alignment and momentum across diverse teams.-- Implemented comprehensive risk management and performance tracking systems, providing real-time visibility into project health, metrics, and potential issues.

Leuven, Be

Hybrid Program Manager & Agile Coach role within the eCommerce Data team responsible for planning activities for cross-functional global teams while piloting Data University to empower employees to make data-driven decisions in product delivery. -- Trained senior leaders and key stakeholders on Agile best practices; Moved the team from a project-centric development by centering on key themes related to the Agile Product Delivery lifecycle.-- Piloted the inaugural Data Academy to promote data management training and agile training for eCommerce product teams. -- Provided training and orientation for Senior Leaders, Product Owners, Product Managers, Scrum Master, and Agile Release Train Engineers. Supported the creation of a Lean Agile Center of Excellence and execution of backlog grooming.

Mclean, Va, Us

Built a supportive PMO office for the Commercial Digital Innovation team that integrated cross-functional, agile teams and enablement centers of excellence to promote entrepreneurial activity within the Commercial Bank. -- Organized, prioritized and tracked backlog of project activities for Sr. Manager leaders to increase the throughput of new and existing business intelligence solutions to determine an optimal approach in complex and multi-dimensional environments. -- Developed scope and plan for improvement initiatives, including acquiring stakeholder buy-in and leadership support, and establishing metrics and milestones. -- Facilitated gathering user stories, estimating, sprint planning, daily stand-up meetings, iteration reviews, retrospectives and other related meetings. -- Created marketing tools to increase awareness and communicate across highly matrixed environments through consistent in-house marketing materials. -- Managed tools like JIRA, GitHub, Confluence, Google Enterprise, Slack. -- Curated a product community of practice across the Commercial bank by consistently organizing events and engagement sessions.

Newark, Nj, Us

Oversaw programmatic outcomes of entrepreneurial initiatives related to urban development, technology commercialization, and social impact. -- Managed and directed the outcomes of a pre-accelerator designed to provide access, resources and financing to startups seeking venture capital investments. -- Planned and designed an infrastructure for collaborative entrepreneurship of a budget upwards of $100,000 and created a centralized branding to increase the profile and brand narrative of entrepreneurship for the Business School. -- Delivered the first season of a branded podcast in partnership with ABF Creative as a marketing tool to establish credibility and brand value behind pre-accelerator activities.

Newark, Nj, Us

Led software development projects to centralize distributed HR, finance & facilities databases’, design and develop custom data solutions and train users in change management objectives for the Organizational Research & Data Management team. -- Supported acquisition, development, and sustainment of software by planning, coordinating, and reviewing requirements with users; Facilitated user focused training and feedback, especially relating to identifying opportunities for improvement.-- Owned product design of data storage architecture and microservices, created roadmaps and re-engineered the data management process for an organization of 800+ active system users. -- Designed and implemented workflows that streamline collaboration among the various departments to deliver a seamless experience by transiting a product team from waterfall to agile development by leveraging scrum framework.

New York, Ny, Us

Washington, D.C., N.W., Us

Bachelor Of Arts, Telecommunications

Master Of Business Administration, Project Management