Directs the Operational Activities of the Franchise-Recruits, hires, trains, and manages staff employees. Administers the performance management system through regular individual performance appraisals and authorizes compensation adjustments. Establishes office and individual objectives, administers corrective discipline, and when necessary, terminates employees. Develops and implements recruiting strategies and programs to attract a continuous flow of applicants. Tours client facilities, evaluating the work environment and compliance with legal notice-posting requirements. Analyzes frequency and severity of safety hazards, and determines potential for financial risk to the Franchise. Meets with client owners, managers, and department heads to solve problems, ascertain specific needs, and determine essential job function requirements. Communicates client assignment details to internal staff. Ensures the accurate and timely delivery of all payrolls. Investigates allegations of harassment and misconduct, recommends appropriate action, and ensures non-retaliation. Directs All Sales and Marketing Activities. Establishes sales goals to ensure maximum market share and gross margin. Achieves satisfactory profit/loss ratio and market share in relation to pre-set objectives. Organizes and conducts all marketing and sales endeavors within the Franchise territory. Conducts sales calls with the sales representative, negotiates rates, reviews and approves proposals, and consummates agreements. Creates operating forecasts and budgets, and manages office to achieve established financial objectives. Monitors accounts receivable and initiates and concludes the collection process. Interviews applicants and completes the employment process. Assigns associates to client accounts. Negotiates and closes on placement fees.

Generate new local market contingency fee and temp-to-hire career staffing clients through effective sales and marketing practices.Service clients' career staffing needs by recruiting to fill all job openings with qualified employees.Establish and maintain client relationships, telemarketing, and recruiting, interviewing, and pre-screening assessments.Interpret and communicate Human Resources policies and procedures for employees, supervisors, managers, and administrators on employment, compensation and benefits practices, employee relations, risk exposure and training.Personal production drives office productivity. I was responsible for 11 out of 15 Top Office Accounts.Consistently generate profitable business despite down business markets.Vigilant in keeping Unemployment Hearings, Safety and Risk exposure low.Training Resource for CDL Driver Placement.

Created and maintained a diverse, high-performing store team through consistent selection, development and motivation. 8-25 EmployeesDrove results by recruiting and developing high performing team members for key positions in store. Consistently made top 10 in personal production within the company.Provided coaching, mentoring and overall direction to meet store and company goals.Effectively communicated goals and monitored the progress of team members.Provided an exceptional shopping experience to our customers and drove store sales.Managed scheduling that maximized staffing to most effectively meet the needs of the business and drove store profitability while minimizing payroll.Directed the planning and execution of floor sets in an efficient manner while following company guidelines and encouraging ideas of other team members.Ensured adherence to Loss Prevention policies and procedures and proactively identified trends that supported store shrink goals.

Created and maintained a diverse, high-performing store team through consistent selection, development and motivation. 6-20 Employees.Drove results by recruiting and developing high performing team members for key positions in store. Received the Most Improved Store Award.Provided coaching, mentoring and overall direction to meet store and company goals.Effectively communicated goals and monitored the progress of team members.Provided an exceptional shopping experience to our customers and drove store sales.Managed scheduling that maximized staffing to most effectively meet the needs of the business and drove store profitability while minimizing payroll.Directed the planning and execution of floor sets in an efficient manner while following company guidelines and encouraging ideas of other team members.Ensured adherence to Loss Prevention policies and procedures and proactively identified trends that supported store shrink goals. Lowered shrink to less than a 0.24% from 15%.