Experience in IT Management, leading employees, customer support, public presentations, multiple methodologies including Agile and Kanban. My technical core is built on custom system development and system architecture for large-scale - high profile publicly faced systems. I have experience managing regionally diverse IT teams covering support, maintenance, development, operational support, and QA. I have experience managing and leading direct reports, 90+/- indirect for QA activities, and direction and policy oversight of thousands. With 15 years experience developing software solutions; including leading, supervising, developing teams, creating process and procedure and delivery of project successes. My experience includes full-stack end-to-end development, including project methodology, process oversight, project analysis and evaluation, design, development, implementation and system maintenance and support. I have overseen creation of many large-scale ($2m+ projects), high profile, high traffic systems, been responsible for processes, design, architecture, security, performance, scalability, and disaster recovery of said systems. I honed Customer Relationship Management skills, experienced in liaison communication, building bridges and understanding between company executives and Information Technology staff. Solid technology understanding as well as business processes, I chaired the Internet Services board under Governor Palin in Alaska, created enterprise-wide standards, policies, and control procedures. I am comfortable, and have experience speaking in front of crowds of many sizes, either internally or publicly.