Melissa Dickson Email & Phone Number

Chapel Hill, Tn, Us

Smyrna, Tennessee, United States

Beginning my new position October 7th. Excited for this next big adventure!

Greater Nashville Area, Tn

• Home Delivery responsibilities: verifying inventory and route for daily deliveries while also reviewing the forecasted deliveries for the week, customer service for any/all delivery related issues, and confirming with stores the accuracy of current and future orders• Warehouse responsibilities: Check in/disposition clerk for all returning product from cross docks and stores (20 locations), cycle count checks in foot traffic areas, processing online order parcel shipments, and running stock checks on low inventory items for all locations we service

Greater Nashville Area, Tn

• Experienced with WMS Highjump system, logistics, and inventory control• Traveled with company to assist with new store openings (#201 Southaven, MS #219 Chattanooga, TN, #231 Burlington NC, #257 Birmingham AL) and Highjump market transitions (Dallas metroplex)• Travels in district to troubleshoot inventory issues and train managers• Has achieved 2 consecutive zero variance inventories and has kept shrink below $1800 within a fiscal year• Assists with monitoring inventory transactions, spot checks/cycle counts, inventory adjustment approvals, and inventory reconciliation reports at 8 store locations

Greensboro/Winston-Salem, North Carolina Area

• Licensed credit line insurer (life, disability, unemployment, and property)• Assisted customers in purchasing merchandise through installment loan contracts, credit card, cash, debit, or check • Tasked with keeping department current on all tagging, pricings, and promotions

Las Vegas, Nevada

-Maintained Forbes 5 Star standard of service through a quality assurance program, first point of contact for new/interested guests and provided service in the following reservation areas: Rooms, Restaurant, Spa, Salon, Shows, Gift Cards, and Special Events.-Assisted in training new-hires to the department as well as cross-trained existing employees in new sales areas. -Assisted in e-mail correspondence in all reservation areas. -Lead Sales Agent from May 2014 - July 2015-Acted as a supervisor for the department as needed; fielding guest complaints, data-entry and reporting, and coordinated with other departments for a seamless guest experience.

Las Vegas, Nevada

-Answered telephones, generally to assist co-workers in other departments with inquiries in to Salon services for their guests. -Created new reservations for walk-in guests.-Had Salon product knowledge in order to act as a sales associate for guests when purchasing hair, nail, skin, and makeup products before or after services. -Checked guests in to the Salon and informed staff when guest had arrived for appointment. Provided beverage service to guests as they waited.

Raleigh-Durham, North Carolina Area

-Regularly opened and closed the store. -Assisted in opening the first two Nordstrom Racks in North Carolina (Durham and Charlotte). -Main responsibilities were in maintaining cleanliness of the sales floor and assisting guests locating merchandise. -Kept the sales floor sized and filled in at all times and assisted in creating eye catching displays. --When needed, would assist at the point of sale to make the check out experience more stream-lined. -Participated in inventory and assisted in locating lost items as well as re-tagging merchandise.-Participated in the Future Nordstrom Leaders management training program.

Chapel Hill, Nc

-Regularly opened and closed the fitness facility as a key holder.-Assisted members in the check-in process and updated their member information as need be.-Answered any inbound telephone calls.-Helped maintain cleanliness of the facility by wiping down the machines, taking out the trash, and re-stocking hygiene products in the locker rooms. -Also, assisted in re-racking weights as need be.

Post-Bac, Political Science And Government, 3.5

Focused heavily on International Relations and Environmental/Natural Resource Policy. Critical thinking skills were a must and the program.

Bachelor Of Arts (B.A.), Anthropology, 3.45

Focused heavily on Cultural Anthropology with an emphasis in Latin American Anthropology. Research and writing intensive degree program.

Transfer To Uncg In 2007, Archaeology, 3.5

Activities and Societies: Member of Campus Resident Student Association from 2005-2007. Director of Community Service for Campus Resident.

High School, Honors, 3.5

Activities and Societies: Graduated Cum Laude. Participant in Orchestra from 2001-2005. Competed in an Orchestral competition in Orlando.