Melissa Tonkin
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Melissa Tonkin Email & Phone Number

Configuration Management Specialist • Fare Collection • Public Transport • SA Government at Department for Infrastructure and Transport
Location: Adelaide, South Australia, Australia 5 work roles 5 schools
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Role
Configuration Management Specialist • Fare Collection • Public Transport • SA Government
Location
Adelaide, South Australia, Australia
Company size

Who is Melissa Tonkin? Overview

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Melissa Tonkin is listed as Configuration Management Specialist • Fare Collection • Public Transport • SA Government at Department for Infrastructure and Transport, a company with 1291 employees, based in Adelaide, South Australia, Australia. AeroLeads shows a matched LinkedIn profile for Melissa Tonkin.

Melissa Tonkin previously worked as Configuration Management | Ticketing Systems at Department For Infrastructure And Transport and Technical Analyst | Ticketing Systems at Department Of Planning, Transport And Infrastructure (Dpti). Melissa Tonkin holds Lean Six Sigma, Yellow & Green Belt Programs, High Distinction from University Of Adelaide.

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Department for Infrastructure and Transport

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Profile bio

About Melissa Tonkin

As a seasoned Configuration Management Specialist, I bring a wealth of technical expertise in optimising Fare Collection systems. My proficiency extends across the entire lifecycle – from operating and configuring to analysing, implementing, and maintaining Ticketing/Real-Time systems and their associated components, including configuration of parameters, interfaces, and datasets.With over 18 years of experience specialising in goverment and public transport-related technology initiatives, I excel in the strategic analysis, implementation and administration of systems. My focus lies in enhancing operational efficiency while ensuring the security, integrity, and privacy of customer and financial information systems within the complexities of a multi-modal and fast-paced environment.I am enthusiastic about connecting with like-minded professionals, industry experts, and organisations keen on transforming the Ticketing landscape.Thank you for visiting my profile, I look forward to connecting with you!#ConfigurationManagement #TechnicalSpecialist #TicketingSystems #PublicTransport #DataSecurity #OptimisationExpert #Government #ChangeManagement

Listed skills include Analysis, Software Documentation, Change Management, Integration, and 46 others.

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Department for Infrastructure and Transport
Department For Infrastructure And Transport
Configuration Management Specialist • Fare Collection • Public Transport • SA Government
adelaide, south australia, australia
Website
Employees
1291
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5 roles

Melissa Tonkin work experience

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Configuration Management | Ticketing Systems

Current

Adelaide, South Australia, Australia

Providing technical specialist services and advice in regard to Ticketing, including operating, configuring, analysis, implementation and maintenance of Ticketing/Real-Time and associated systems, configuration, parameters, interfaces and datasets.Analysis and implementation of public transport related Ticketing initiatives and the monitoring of.

Aug 2018 - Present

Technical Analyst | Ticketing Systems

Adelaide, South Australia, Australia

My role as a Technical Analyst specialised in testing within the realm of public transport ticketing systems. With expertise honed in the dynamic landscape of transportation, I exceled in meticulously testing, validating, and enhancing the functionality of fare collection solutions.This position involved comprehensive testing, from rigorous analysis and.

Jul 2015 - Aug 2018

Information Systems Analyst | Public Transport

Adelaide, South Australia, Australia

  • BUSINESS INTELLIGENCE REPORTING
  • Designing SAP BusinessObjects solutions to extract public transport data for: * Metrocard / ticketing operations * Patronage * InfoCentre sales * Performance metrics
  • Using complex formulas & pivot tables to analyse dataMICROSOFT DYNAMICS CRM
  • Implementing CRM across the public transport network
  • Coordinating integration with InfoLine telephony solution
  • Building user dashboards & customised reports
Nov 2013 - Jul 2015

Project Analyst | Information Solutions

Adelaide, South Australia, Australia

Designing, building and maintaining applications that extract and manipulate data from multiple enterprise systems.Adelaide Metro website administration.Undertaking and implementing special projects in relation to section information system requirements.Supporting an integrated network of electronic information systems (visual, audio, mobile) and an.

Oct 2010 - Nov 2013

Senior Information Systems Officer | Information Solutions

Adelaide, South Australia, Australia

Developing new information systems and improving a range of current systems to benefit the needs of the Public Transport Services Division.Contributing to the development and improvement in the integrity of information held within the public transport information systems and providing sound analysis of information to provide recommendations.Undertaking and.

Jul 2006 - Oct 2010
Team & coworkers

Colleagues at Department for Infrastructure and Transport

Other employees you can reach at dit.sa.gov.au. View company contacts for 1291 employees →

5 education records

Melissa Tonkin education

Diploma Of Digital Media Technologies, Information Technology

Certificate Iv In Web-Based Technologies, Information Technology

Certificate Iii In Information Technology - Applications, Information Technology

Certificate Ii In Information Technology, Information Technology

FAQ

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What company does Melissa Tonkin work for?

Melissa Tonkin works for Department for Infrastructure and Transport.

What is Melissa Tonkin's role at Department for Infrastructure and Transport?

Melissa Tonkin is listed as Configuration Management Specialist • Fare Collection • Public Transport • SA Government at Department for Infrastructure and Transport.

Where is Melissa Tonkin based?

Melissa Tonkin is based in Adelaide, South Australia, Australia while working with Department for Infrastructure and Transport.

What companies has Melissa Tonkin worked for?

Melissa Tonkin has worked for Department For Infrastructure And Transport and Department Of Planning, Transport And Infrastructure (Dpti).

Who are Melissa Tonkin's colleagues at Department for Infrastructure and Transport?

Melissa Tonkin's colleagues at Department for Infrastructure and Transport include Karen Maszek, Nic Smith, Dave Widdrington, Ralph (Decs), and Bev Martin.

How can I contact Melissa Tonkin?

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What schools did Melissa Tonkin attend?

Melissa Tonkin holds Lean Six Sigma, Yellow & Green Belt Programs, High Distinction from University Of Adelaide.

What skills is Melissa Tonkin known for?

Melissa Tonkin is listed with skills including Analysis, Software Documentation, Change Management, Integration, Stakeholder Management, Program Management, Project Management, and Business Process Improvement.

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