Melissa Try Email & Phone Number

Grimsby, ON

• As an Operations Manager with nearly a decade of experience in the HVAC and construction industries, I have led initiatives that streamlined processes, improved team efficiency, and strengthened client relationships.
• Process Optimization: Developed and implemented process improvements in scheduling, billing and workflow, improving project organization and reducing billing timelines. Focused on creating sustainable, repeatable.
• Client Relationship Management: Maintained high client satisfaction through proactive communication, attention to detail, and prompt, engaged responsiveness to client needs
• Financial Oversight and Budget Management: Monitored industry trends, project budgets and operational costs. Created financial reports and forecasts that supported strategic decision-making.
• Team Leadership and Development: contributed to the team management of 8-10 HVAC professionals, promoting a collaborative and supportive culture. Implemented programs that enhanced team skills, engagement, and family.
• Digital and Social Media Management: Oversaw website management and social media, creating targeted content that boosted online engagement and attracted new clients. Developed brand-consistent visuals and messaging.

Grimsby, Ontario, Canada

Digital Imaging & Communication Specialist; including commercial and service based business; Commercial and stock photography; Market Research; Client Communication & Collaboration; Client Consultation; Technology & Data management; Quality Assurance; Keeping up to date with industry trends; Business & Administrative management; developing continual.

Burlington, Ontario Canada

Acting on behalf of the President and Business Manager, information management, computer administration, assisting accounting, weekly/monthly/ yearly forecasting & reporting, customer service