Melissa Harder Email & Phone Number

San Jose, Ca, Us

San Jose, California, United States

Evaluate and book corporate and national association business into the San Jose McEnery Convention Center (550,000 sq ft) and 18 San Jose Hotel Partners. Annual room night goal of 23,000 and revenue goal of $3.6M. Four consistent years of exceeding goal expectations. Lead generation through attending events such as: MPI, CVENT Connect, HelmsBriscoe’s ABC, Smart Meetings and Destination California. Market reach: California, Oregon, Washington, Colorado, Arizona & Texas

San Jose

Responsible for managing Team San Jose’s Destination Services Department, which includes Convention Housing, Registration Staffing, Visitors Services and Destination Management Services. Main focus is to ensure the highest level of overall visitor/attendee experience in San Jose. Developed and implemented Team San Jose’s Destination Management Company policies and procedures. Responsibilities include: managing and oversight of the Visitor Services & Convention Services Budgets, project management of all client “Own The City” branding and marketing initiatives, planning and executing client offsite events & receptions, developing and strengthening community relations, managing all vendor relationships and contracts, coordinating and conducting all client site visits in San Jose, creating and implementing internal and external marketing campaigns and being the definitive resource to everything San Jose. Worked directly with the Silicon Valley Sports Authority, San Francisco 49ers and the City of San Jose on marketing campaigns and city initiatives for WrestleMania 31 and Super Bowl 50

The Silicon Valley Capital Club on top of the Knight Ridder Building in downtown San Jose - This premier private business club is the business and social center of San Jose's professional elite, with services and amenities that underscore the club's ultimate commitment to the membership.Membership provides countless advantages to the attainment of personal and professional enrichment.

Evaluated and booked corporate and association groups between 101 to 600 rooms on peak and convention space up to 65,000 sq. ft. Maintained the local, lower half of the United States and International markets with an annual goal of 18,000 room nights. Required travel up to 25%. Completed Fairmont's: Situational Selling, Negotiating Winning Agreements, Prospecting in the 21st Century and Franklin Covey's The 7 Habits of Highly Effective People. Attend monthly MPI local chapter programs and local area networking events.

Evaluated and booked corporate, entertainment, sports, association and law firm group room nights between 10 and 75 on peak. Managed proposals, contracts and client relations resulting in increased room nights, ADR, revenues and loyalty to the Fairmont brand. Managed an extensive local client base and assisted with all aspects of the meeting planning process. Solicited new business accounts and made personal sales calls to current and prospective clients. Completed Fairmont's Situational Selling course, which has allowed me to better manage all aspects of my accounts. Successfully achieved over and beyond corporate mandated goals and objectives for 2006.

Evaluated and booked SMERF group room nights, managed contracts, room blocks and client relations. Created and implemented new packages, resulting in increased revenues. Managed all large event packages: San Jose Sharks, SAP Tennis Open and the San Jose Grand Prix. Worked closely with large entertainment groups and VIP's, such as: Sir Paul McCarthy, Billy Idol and Juan Gabriel. Established close client relations with local vendors and agencies. Attended tradeshows, HSMIA and SVBTA luncheons.

Evaluated and booked social group room nights, scheduled and conducted site inspections and evaluated social group business with consideration to: time of year, room type and other revenues. Created and implemented group room block contracts, while establishing professional relationships with repeat clients. Assisted with conference center management for group events.

Assisted the DOSM in all aspects. Created proposals, contracts and file turns. Managed all client files. Developed and implemented all marketing promotions. Trained, motivated and supervised Front Desk staff in achieving market promotion goals. Maintained Mount Bachelor Village Resort's website and email database. Reveil Program Director ¡V Assisted in the development and marketing of a women's health retreat program. Coordinated Reveil's premier press release mini program and acted as the direct contact for all press relations. Assisted with website design and direct mail pieces.

Education record

Education record

Education record

Education record