EdgyMuse Marketing transforms your brand's digital presence through strategic, creative marketing solutions. Our core services include:-Social Media Marketing-Website Development & Content-Content Creation-Email Marketing-Additional À la carte services for targeted solutions

- Spearheaded strategic expansion efforts, working closely with the CEO/COO to guide A Real Home Away's growth into Oklahoma and beyond, ensuring alignment with operational goals and efficiency.- Developed and implemented robust monitoring, controls, and reporting frameworks to track progress, manage risks, and optimize performance across key projects and initiatives.- Drove operational improvements and efficiencies by establishing best practices and procedures, alongside providing comprehensive support for ad hoc tasks and special projects to support senior leadership.

- Optimized project management process, resulting in 20% increase in efficiency and on-time delivery of major marketing projects.- Fostered a culture of collaboration and continuous iteration within a cross-functional team, maintained effective stakeholder communication, and upheld stringent quality standards.- Guided the development of high-performing teams and organizational management that delivered project wins and enhanced team performance by 30%.

- Managed a diverse range of marketing projects, collaborating closely with cross-functional teams to ensure on-time and on-budget delivery. Prioritized agility and human-centric approaches, resulting in maximum ROI, while nurturing successful client relationships.get.- Boosted project success rate by 15% through leveraging 17 years of technical experience in marketing strategy, data analysis, and budgeting.

- Spearheaded advertising efforts, implementing targeted campaigns across digital and traditional channels, driving a 20% increase in web traffic, 15% growth in lead generation, and a strengthened brand presence.- Created and led an excellence in customer experience program to support our mission to elevate the construction environment.

- Built and scaled a new coworking business in San Diego, driving a 100% growth in membership and profitability during a pandemic. Currently, TrueWork is at 90% capacity, has a very loyal customer base, and is looking to expand.- Pioneered the vision, business plan, branding, space design, sales + marketing, and community growth as well as mentored a community manager to run daily operations.

- Supported the agency in implementing successful, long-term omnichannel solutions for our clients, allowing us the ability to offer a forward-thinking 360 approach to meeting our clients' marketing objectives. - Worked hand-in-hand with our integrated teams to ensure consistency through all digital marketing channels and I oversaw resourcing and implementation of all online campaigns. - Managed a rockstar-level team of technology experts - Developers, SEO Specialist, UX Designers, UI Designers, Content Strategists, and Digital Solution Strategists.

- Coordinated and managed the paid and volunteer team efforts with one overriding goal in mind; a win for our campaign in November. - Directed and maintained the organization's culture based on our candidate's vision and goals. I oversaw all aspects of the research, drafting, and implementation of a statewide campaign plan. - Worked with our candidate on staff choices, messaging, how to spend funds, and how to deploy resources.- Took our candidate from a virtual unknown Independent to collecting well over 26,000 signatures to be included on the ballot in 2018.

- Planned and coordinated events and meetings from start to finish according to our target audience and our campaign objectives. - Supported the vision and strategies of the Noah Dyer for Governor campaign to raise brand awareness, gain volunteers, and partner with other like-minded candidates and elected officials with the overall goal of gaining the governorship in AZ in 2018.

- Successfully guided and delivered the enterprise-level Email Marketing program, resulting in a revenue increase of 25% for melt's most profitable LOB.- Effectively oversaw a diverse portfolio of client relationships, while collaborating with fellow digital-creative agencies and co-leading the integration of Adobe Experience Manager.

- Coordinated recruitment of project personnel and vendors and assigned duties, responsibilities, and spans of authority to project team member.- Strategized and executed tasks related to client projects as necessary; PPC campaigns, minor design changes, copywriting, Wordpress customization, social media campaigns, email marketing, lead gen, QA, marketing strategy, and CRM training and customization.- Oversaw activities directly related to each client project by directing and coordinating activities of vendors or team members concerned with the production of our services.- Monitored project milestones and deliverables and communicated progress to the client. Prepared project status reports by collecting, analyzing, and summarizing information and trends.

- Developed and implemented strategies to market products and increase sales opportunities, both to capture new business and insure customer loyalty.- Utilized web tools to track site traffic, rankings, and ultimately sales to identify and implement strategies for increasing site traffic through organic search listings, as part of our SEO program.- Assisted in website design, content, and layout.- Designed logo and branding for new product lines. Created brochures, videos, and other marketing materials. Wrote marketing material content, articles, and scripts.- Assisted in sales when necessary by customizing product packages specific to the client’s particular needs; helped with domestic and international shipping, and resolving client issues.

- Facilitated all aspects of product return, exchange, replacement, warranty, and credit, focusing on balancing customer care, vendor relations, and profitability.- Processed customer service requests and worked with our merchant processor in an effort to retrieve the funds and conclude the matter by applying a reasonable solution.- Worked with the Sales Manager to train new employees and integrate their skill sets into our team.- Developed procedures and policies for office administration and daily operations, records maintenance, and telecommunications needs.- Created new customer policies and streamlined the current system to grow with the business.

- Supervised office activities to achieve maximum expense control and productivity. - Developed procedures and policies for office activities, such as filing, records maintenance, typing, word processing, faxing and mail distribution. - Maintained all office equipment and supplies. - Assisted the sales staff with public presentations utilizing Power Point, desktop publishing programs, and my public speaking skills from a background in theatre arts.

- Assisted and educated our clients in regards to their current business relationship to resolve issues on their accounts as well as direct clients to other appropriate departments of the bank as needed.- Upsold customers to other products that would support their financial goals.

- Assisted the payroll manager in every aspect of preparing and delivering payroll, compiled and maintained employee files, assisted with monthly tax and insurance billings, provided customer service to employees and their families, and assisted the Human resource manager with legal issues concerning employees.

- Procured and maintained the textile inventory, assisted in managing the warehouse, worked with U.S. customs and customs around the world, maintained relationships with vendors, and served as customer service to our clients.

- Processed loans, opened/closed all types of accounts, worked in bank operations as a banking center manager, performed all aspects of teller functions, and customer service.