• Developed curriculum for a new Partial Hospitalization Program (PHP) to provide the highest level of therapy for up to 300 individuals annually.• Facilitated four psychotherapy groups daily to meet hospital and Medicare standards.• Conducted family sessions when requested by clients; listened to understand concerns of all parties and responded with methods for improved communication and referrals when appropriate.• Extended approved client insurance authorization by completing utilization reviews; worked closely as liaison between client and insurance representative to maximize care and end result.• Worked PRN evenings and week-ends while employed at Northland Intervention; team orientation, client successes, and strong work ethic contributed to being offered a full-time position.

• Supervised five Counselor Assistants (CDCA); held weekly supervisions and signed off on all documentation.• Developed and implemented trainings, i.e., “ Crisis Intervention” and “Treatment Plans”, for counselors with CDCA licensure; empowering staff and increasing client outcomes.• Conducted weekly individual sessions for caseloads ranging from 10-19 clients.• Researched, created, and delivered Family Program Weekly Lectures for 60-100 people; family members and clients expressed much appreciation for mutual understanding gained.• Simultaneously facilitated psycho-educational and process groups in an Intensive Outpatient Program at an off-site upscale non-medical residential facility while delivering IOP services at Northland Intervention.• Completed in-depth assessments of 200 new and potential clients annually that contributed to diagnosis and level of care decisions and discussions.• Appointed as Team Leader; working closely with other clinicians to develop organizational clinical changes throughout transition to electronic medical records.

• Completed intake and assessments while managing a 50-60 patient caseload.• Completed 30 chart peer reviews monthly to meet Ohio Department of Alcohol and Drug Addiction Services (ODADAS) requirements; contributing to clean audits.

• Held regular individual sessions for up to 85 patients to help relapse prevention; providing community resources for patients to build back their lives.• Facilitated CO-SAT groups for intensive therapy, providing 2-hour sessions daily for groups of 5-8.• Developed curriculum and presented topics, i.e. Basic Drug Education and The Buzz on BZP for groups of up to 10-20 patients.

• Used crisis intervention techniques to de-escalate clients and reduce risk of self-harm.• Educated on mental health symptoms and collaborated with community professionals to provide best care plans for up to 60 patients.• After first year accepted ownership of smaller group of clients with intensive mental health diagnoses; monitoring each in bi-weekly meetings.