Senior Director Of Customer Success
Current
Jul 2024 - Present
AeroLeads people directory · profile
Melissa Chang Email & Phone Number
Senior Director of Customer Success at Centrical
at
Centrical
1 work email found
@centrical.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Director of Customer Success at Centrical
Location
Denver, Colorado, United States
Who is Melissa Chang? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Melissa Chang is listed as Senior Director of Customer Success at Centrical at Centrical, based in Denver, Colorado, United States. AeroLeads shows a work email signal at centrical.com and a matched LinkedIn profile for Melissa Chang.
Melissa Chang previously worked as Senior Director of Customer Success at Centrical and Director of Customer Success, Americas at Centrical. Melissa Chang holds Bachelor Of Science, Accountancy, Finance from Gies College Of Business - University Of Illinois Urbana-Champaign.
Company email context
Email format at Centrical
This section adds company-level context without repeating Melissa Chang's masked contact details.
{first}.{last}@centrical.com
86% confidence
AeroLeads found 1 current-domain work email signal for Melissa Chang. Compare company email patterns before reaching out.
Profile bio
About Melissa Chang
Melissa is the Director of Customer Success for the Americas at Centrical, driving digital transformation initiatives for Fortune 500 companies. She has a proven track record of accelerating revenue growth, building trusted relationships with executives, and developing high-performing teams. She is passionate about the transformative power of technology that improves the human and organizational experience, takes pride in growing her team members to become future leaders, and excels in the art of storytelling through data.
Listed skills include Leadership, Strategy, Business Process, Financial Analysis, and 4 others.
Current workplace
Melissa Chang's current company
Company context helps verify the profile and gives searchers a useful next step.
9 roles
Melissa Chang work experience
A career timeline built from the work history available for this profile.
Director Of Customer Success, Americas
Centrical provides an employee-centric success platform that holistically navigates employees, turn-by-turn, to success. Using actionable KPIs, deep gamification, personalized microlearning, collaboration tools, and augmented coaching, Centrical puts the employee at the center of business success. With Centrical, employees succeed and grow, and businesses perform their best.
Oct 2021 - Jul 2024
Customer Success Team Leader
Jan 2020 - Oct 2021
Customer Success Manager
Mar 2018 - Dec 2019
Management Consultant
Salesforce User Engagement / Change Management Strategy: Global financial services institution• Developed and delivered user engagement strategy to support agile Salesforce implementation and improve global platform adoption across 2,000 sales and account development specialists• Designed and published executive-level communications to convey strategic priorities to 10,000+ employees and provide transparency for a $400M commercial investment portfolioOrganization Design: Global pharmaceutical corporation• Delivered future state operating model design to consolidate four legacy groups into one coherent organization while identifying $5M (10%) in cost savings• Conducted the structural redesign of a 400-employee organization to in a highly innovative analytics team with forward-looking capabilitiesProject Management: Global payments leader• Designed and implemented a multi-national governance structure to facilitate the global launch of an innovative consumer credit and loan solutions platform• Managed go-live readiness of an enterprise-wide agile product development program across a dozen work streams in North America and Europe• Operated 3 online merchants and managed a pilot budget of $800,000 to support product testing and manage end-to-end retail and supply chain processes, including vendor sourcing, process engineering, and cost optimization
Aug 2014 - Feb 2018
Krav Maga Instructor
Melissa is a G-1 Level Krav Maga Instructor. She joined Krav Maga Experts in 2014 and completed her Instructor’s Course in 2016. Melissa’s passion for fitness and self-empowerment drives her to continue learning, training, and teaching the principles of Krav Maga to men, women, and youth.
Jun 2016 - Jan 2018
Hr Transformation Summer Scholar
Jun 2013 - Aug 2013
Organization Transformation & Talent Summer Scholar
Jun 2012 - Aug 2012
Us Outsourcing And Supplier Governance Intern
Jun 2011 - Aug 2011
2 education records
Melissa Chang education
Bachelor Of Science, Accountancy, Finance
Gies College Of Business - University Of Illinois Urbana-Champaign
Bachelor'S, Finance
Whu – Otto Beisheim School Of Management
FAQ
Frequently asked questions about Melissa Chang
Quick answers generated from the profile data available on this page.
What company does Melissa Chang work for?
Melissa Chang works for Centrical.
What is Melissa Chang's role at Centrical?
Melissa Chang is listed as Senior Director of Customer Success at Centrical at Centrical.
What is Melissa Chang's email address?
AeroLeads has found 1 work email signal at @centrical.com for Melissa Chang at Centrical.
Where is Melissa Chang based?
Melissa Chang is based in Denver, Colorado, United States while working with Centrical.
What companies has Melissa Chang worked for?
Melissa Chang has worked for Centrical, Deloitte, Krav Maga Experts, Deloitte Consulting, and Harris Bank.
How can I contact Melissa Chang?
You can use AeroLeads to view verified contact signals for Melissa Chang at Centrical, including work email, phone, and LinkedIn data when available.
What schools did Melissa Chang attend?
Melissa Chang holds Bachelor Of Science, Accountancy, Finance from Gies College Of Business - University Of Illinois Urbana-Champaign.
What skills is Melissa Chang known for?
Melissa Chang is listed with skills including Leadership, Strategy, Business Process, Financial Analysis, Public Speaking, Mergers And Acquisitions, International M&A, and Consulting.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial