Mel Joseph

Mel Joseph Email and Phone Number

Legal PA @ TSB Bank
Bristol, England, GB
Mel Joseph's Location
Greater Bristol Area, United Kingdom, United Kingdom
Mel Joseph's Contact Details

Mel Joseph personal email

n/a
About Mel Joseph

Accomplished PA with experience of working at Board Director level in the banking and financial services industry. I have 33 years of extensive knowledge of office management procedures in busy deadline-driven environments and I bring order and efficiency to an Executive’s working day.Established reputation as “someone who gets things done”. My efficiency and helpfulness has been recognised by numerous external clients and internal colleagues at all levels across the Bank, both verbally and via e-mail.Possesses the right attitude that will fit into any existing highly skilled team; I have the same passion and drive for every task. Excellent at anticipating requirements and being on the front foot by planning ahead effectively. Self-motivated, resourceful and flexible I am capable of working to any last minute demands that arise, always ensuring that targets and deadlines are met to meet business needs.A proactive quick thinker who enjoys the challenge of running a busy office and being able to liaise at all levels. My commitment, reliability, action-oriented approach and meticulous attention to detail are renowned, enabling me to consistently deliver superior standards of service. I excel at being a strong team player, with the added ability to work on my own initiative with very little direction.I possess exceptional interpersonal, communication, organisational, prioritisation and delegation skills that enable me to work well under pressure, along with excellent analytical, problem solving and troubleshooting skills. I consider myself loyal, honest, discreet and trustworthy and am committed to the highest standards of personal and professional integrity.My health record is outstanding and I have a great sense of humour.PERSONAL ACHIEVEMENTS:• National runner-up in the Smart PA/Kelly Services 'PA of the Year Award' - won a holiday to Crete• National runner-up in the Office Angels 'Executary of the Year' - won dinner at The Ivy Restaurant

Mel Joseph's Current Company Details
TSB Bank

Tsb Bank

View
Legal PA
Bristol, England, GB
Website:
tsbbank.com
Employees:
5
Mel Joseph Work Experience Details
  • Tsb Bank
    Legal Pa
    Tsb Bank
    Bristol, England, Gb
  • Tsb Bank
    Legal Pa
    Tsb Bank Nov 2020 - Present
    Bristol, England, United Kingdom
  • Tsb Bank
    Pa To Mortgage Director And Digital Director
    Tsb Bank Nov 2014 - Nov 2021
    Bristol, United Kingdom
    I work in partnership with the Directors and manage their expectations and priorities, by anticipating requirements, taking ownership, forward thinking and planning.Previous role: PA to Mortgage Intermediaries Director and Head of Brand & Marketing (Nov 2014 - June 2016)
  • Lloyds Banking Group
    Regional Business Support (Mortgages), Lloyds Community Bank
    Lloyds Banking Group Mar 2012 - Aug 2014
    Responsibilities have included supporting the Head of Mortgages, six Regional Mortgage Managers and 53 Local Mortgage Managers by providing a comprehensive, proactive and efficient business support service.Tasks include:• Diary management• Complex administrative tasks• Holiday record keeping• Preparation of mortgage communications• Cost control and management• Regulatory training monitoringA pivotal part of the role is in supporting new to role colleagues with their IT hardware, systems access requirements and resolution of general queries – this involves regular liaison with the Local Mortgage Managers and supporting up to 400 Mortgage Advisers.
  • Lloyds Banking Group
    Personal Assistant To Managing Directors/Network Directors, Lloyds Community Bank
    Lloyds Banking Group Sep 2005 - Mar 2012
    Provided proactive and efficient support to the Directors in all matters relating to the management of their complex business itinerary and the operation of the office, in order to maximise their effectiveness and contribution to the business objectives and priorities.I supported five different Directors in this role, where I successfully adapted effectively to their different management styles, working practices and personalities.Duties for this role, and the roles that follow, included:• Complex diary management (includes business and personal appointments)• Preparation of travel itineraries (including Regional and Branch visits)• Flight/train/hotel reservations• Maintain confidentiality and discretion• Event/conference organisation and management• Client hospitality/entertainment• Production of Board reports• Team meeting co-ordination• Minutes of meetings• Preparation of correspondence/communications• Customer complaints• External client contacts• Expense reports• On-boarding new colleagues• Facilities/office moves co-ordination• Training/Induction• Cost management/analysis• Stationery ordering/monitoring
  • Lloyds Banking Group
    Personal Assistant To Hr Director, Uk Retail Banking
    Lloyds Banking Group Nov 2004 - Sep 2005
    Extreme caution, confidentiality and sensitivity had to be maintained as this role involved the recruitment, retention and exit of Senior Executives, along with frequent contact with external HR Recruitment companies.
  • Lloyds Banking Group
    Secretary To Head Of Performance, Reward & Mi Strategy And Team
    Lloyds Banking Group Jul 2003 - Nov 2004
    Contributed to the team’s overall objective in the design, development, pilot and implementation of the Bank’s UKRB key strategic delivery – the Balanced Scorecard.
  • Lloyds Banking Group
    Personal Assistant To Managing Director, Business Banking (Maternity Leave Cover)
    Lloyds Banking Group Sep 2002 - Jul 2003
    In addition to the traditional PA duties, I was also the first point of contact for all Business Banking customer complaints.
  • Lloyds Banking Group
    Personal Assistant To National Sales Director, Retail Sales Office
    Lloyds Banking Group Jul 2001 - Sep 2002
    I was Personal Assistant to the same Director for eight years between June 1994 - September 2002. We worked in six different business units throughout this period, due to his career progression.
  • Lloyds Banking Group
    Personal Assistant To Network Director (Retail)
    Lloyds Banking Group Jun 2000 - Jul 2001
  • Lloyds Banking Group
    Personal Assistant To Managing Director, Group Efficiency Programme
    Lloyds Banking Group Sep 1999 - Jun 2000
    Promoted to an Executive PA in September 1999.
  • Lloyds Banking Group
    Personal Assistant To Managing Director, Towards One Bank (The Merger Of Lloyds And Tsb)
    Lloyds Banking Group Jan 1998 - Sep 1999
  • Lloyds Banking Group
    Personal Assistant To Head Of National Sales
    Lloyds Banking Group Jul 1996 - Dec 1997
  • Lloyds Banking Group
    Personal Assistant To Regional Manager, Personal Banking, Wales & West Reo
    Lloyds Banking Group Jun 1994 - Jul 1996
  • Lloyds Banking Group
    Secretary To Senior Manager, Market Planning, Personal Banking
    Lloyds Banking Group Jan 1994 - Jun 1994
  • Lloyds Banking Group
    Secretary To Chief Manager, Sales Management Development, Service & Sales
    Lloyds Banking Group Apr 1992 - Jan 1994
  • Lloyds Banking Group
    Secretary To Manager, Business Banking, Commercial Banking
    Lloyds Banking Group Jul 1990 - Apr 1992
  • Natwest
    Branch Secretary (Patchway And Filton)
    Natwest Jul 1988 - Jul 1990

Mel Joseph Skills

Change Management Diary Management Stakeholder Management Event Management Stakeholder Engagement Office Administration Project Management Banking Business Strategy Customer Experience Financial Services Internal Communications Management Performance Management Project Delivery Relationship Management Training Training Delivery Business Process Improvement Business Analysis Strategy Financial Risk Business Transformation Portfolio Management Business Relationship Management

Frequently Asked Questions about Mel Joseph

What company does Mel Joseph work for?

Mel Joseph works for Tsb Bank

What is Mel Joseph's role at the current company?

Mel Joseph's current role is Legal PA.

What is Mel Joseph's email address?

Mel Joseph's email address is me****@****b.co.uk

What skills is Mel Joseph known for?

Mel Joseph has skills like Change Management, Diary Management, Stakeholder Management, Event Management, Stakeholder Engagement, Office Administration, Project Management, Banking, Business Strategy, Customer Experience, Financial Services, Internal Communications.

Who are Mel Joseph's colleagues?

Mel Joseph's colleagues are Adib Zerzeri, Jacqui Hunter, Farouk Ammari.

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