I am passionate about supporting our people and our customers! I bring over 15 years' of IT customer support experience as part of a team, a team lead, and as a manager. Input & learning are my top strengths that I leverage in building our teams, service improvement and project growth. In the last decade of supporting Microsoft customers, I have had the opportunity to engage with clients across many industries and company sizes while quickly adapting to ensure success of our teams and our customers!