Melissa Lara Email and Phone Number
I am passionate about supporting our people and our customers! I bring over 15 years' of IT customer support experience as part of a team, a team lead, and as a manager. Input & learning are my top strengths that I leverage in building our teams, service improvement and project growth. In the last decade of supporting Microsoft customers, I have had the opportunity to engage with clients across many industries and company sizes while quickly adapting to ensure success of our teams and our customers!
Microsoft
View- Website:
- microsoft.com
- Employees:
- 189892
-
Incident ManagerMicrosoft Aug 2018 - PresentLas Colinas, Texas -
Business Program Manager For Incident ManagementMicrosoft Aug 2018 - PresentIrving, TexasManage customer reactive support incidents through case management, escalation management, trending analysis and reporting to reduce time to resolution and increase customer satisfaction.
Frequently Asked Questions about Melissa Lara
What company does Melissa Lara work for?
Melissa Lara works for Microsoft
What is Melissa Lara's role at the current company?
Melissa Lara's current role is Support Escalation Manager at Microsoft | Passionate about People & Learning!.
Who are Melissa Lara's colleagues?
Melissa Lara's colleagues are Ximena Charles, Sarat Chandra Subramaniam, Set Huh, Carole Dawood, Princess Nikka Magbanua, Belen Cagigas, Everton Garcia Pinheiro.
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Melissa Lara
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