Service Operations Supervisor
CurrentOversee all activity of a speciality accounts. Observe and analyze overall efficacy of the department and ensure things are moving smoothly. Findings are reported to upper management as needed. Operations supervisors report directly to the director of the department they supervise. Operations Supervisor Duties and Responsibilities:Supervise EmployeesEvaluate Employee PerformanceReport on Department MetricsPerform Department AdministrationProvide Advanced Customer Support