• Led the customization and implementation of CRM platforms, handling confidential client data and increasing data accuracy.• Spearheaded successful applications for government and international grants, securing funds for company-wide initiatives.• Coordinated cross-functional teams, ensuring effective communication between senior management and external stakeholders.• Monitored daily productivity and implemented workflow improvements for the Resource Efficiency and Waste Management project.• Managed relationships with stakeholders and project partners, ensuring consistent communication and satisfaction.• Oversaw data collection and reporting processes, leading to more efficient project execution and increased accuracy in data gathering.

• Conducted data analysis on national drug trends, producing actionable insights that improved company operations.• Developed and executed a digitization strategy using GitHub, leading to a 25% increase in operational efficiency.• Collaborated with internal teams to streamline data management, optimizing reporting processes through automation.

• Coordinated and monitored various project activities, ensuring efficient workflow and task completion• Organized and developed comprehensive survey questionnaires to gather accurate data• Oversaw survey execution and maintaining data quality standards• Conducted data entry and managed on-site field data collection• Maintained thorough documentation through systematic filing and record-keeping• Prepared detailed reports and summaries for stakeholders, highlighting key insights• Ensured exceptional customer satisfaction through responsive communication and support