Mellissa B Email & Phone Number

Ontario, Canada

Ontario, Canada

• Responsible for outbound telephone contacts including reporting of all Stat, critical and abnormal results to clients
• Received and processed Customer Service calls and written correspondence in a professional, polite and courteous manner; using a variety of databases
• Respond to customer inquiries and ensure prompt and effective resolution of requests
• Accurately complete required data entry for orders placed via fax, telephone or email
• Answer telephone and electronic enquiries and relay telephone calls and messages
• Maintain manual and computerized information filing systems for customers

Dubai, United Arab Emirates

• Planned and scheduled work and activities for flights
• Conducted safety exercises and attend to safety schedules for flights
• Coordinated all work activities with supervisor and peers in cabin and prior to flight departure
• Attended to the requirements, needs and concerns of clients/passengers with particular attention to safety and security
• Managed all activities in connection with the smooth operation of the flight to ensure timely de-parture, excellent in-flight service and safe arrivals
• Completed instructions and assignments ordered my manager on a timely and effective manner

Jamaica

• Assisted in the application and processing of licensing new firearm holders and renewing licens-ing for existing holders in a timely and efficient manner
• Greeted customers in a friendly and cordial manner and directed them through the processes in a speedy manner.
• Maintained customer files and record in an orderly and extremely confidential manner and hold all records and information completely confidential
• Answered telephone and electronic enquiries and relay telephone calls and messages

Certificate, Human Resources Management/Personnel Administration, General

Bachelor Of Applied Science (Basc), International Relations And Affairs, (Honours)