Melissa Kochuk Email & Phone Number

Mississauga, Ontario, Canada

Burlington, Ontario

Burlington, Ontario

• Managed daily banking, deposits, EFTs, account statements, credit card payments, bank reconciliations, accounts payable, accounts receivable, ledger entries, and payroll• Successfully managed inventory system, which included inputting new merchandise, pricing, inventory counts, and profit statements • Handled client services and selling, building relationships with clients to ensure their satisfaction, including problem solving to maintain strong relationships while creating a friendly and welcoming environment• Maintain website content such as adding new bios, services, resources etc.

Burlington, Ontario

• Responsible for the opening and closing of the bathroom and kitchen showroom and ensuring surfaces and floors were clean• Answering telephone calls, assisting clients with scheduling of appointments and installation while keeping an organized appointment and call log, processing customer payments and inputting/organizing payment history• Greeting and assisting customers with viewing floor plans and materials options available

Burlington And Oakville, Ontario

• Managed day-to-day banking responsibilities for multiple accounts, including deposits, transfers, bank drafts, check requests, and wiring funds• Maintained accurate petty cash log and replenishment, simplifying reconciliation of accounts • Increased efficiencies with daily operation of accounts payable system including posting new payables, processing payables due, keeping up to date and accurate information of accounts, which saved processing time during month end• Organized and implemented a new closed-out file system, simplifying the process and making it efficient for colleagues to retrieve a file• Daily real estate closing verification, confirmed funds were deposited into the trust account on real estate closings, posted registration funds and transfers• Reception relief for vacation and daily lunches, answering phone calls and transferring the calls to the correct lawyer or assistant, greeting clients and informing the lawyer of their arrival, maintaining board room bookings for all meetings, processing payments, processing all incoming mail and deliveries, and ordering of all supplies