Melanie Mcmasters Email & Phone Number

Irving, Texas, United States

• Gathers, analyzes, and presents HR data/metrics through meaningful reporting, and supports employees, managers, and HR practitioners in their day-to-day HRIS needs• Leads in the implementation, configuration, troubleshooting and maintenance of HRIS systems to support enhancements, process improvements, HR policy changes, regulatory changes and enhancement of the end user experience• Provides regular and ad-hoc reporting and data analytics for business stakeholders. This includes, but is not limited to, reporting on HR metrics, headcount and employee rosters, data feeds to other systems, employee timekeeping, etc.

Irving, Tx

• Responsible for supporting the recruiting staff with hiring and onboarding needs, while also providing HR support to the organization.

Lewisville, Texas, United States

•Stearns Lending acquired by Guaranteed Rate 7/27/2021. •Support 10 joint venture companies in hiring and onboarding new talent, including generating requisitions, recruiting, creating offer letters, scoring background checks, new hire compliance paperwork, onboarding and orientation •Audit and update HRIS and ATS accordingly and produce ad hoc reports as needed•Perform HR tasks related to payroll, benefits, employee conflict resolution and disciplinary actions and process terminations and exit paperwork•Execute verifications of employment for home loans and refinancing

Plano, Tx

•Act as a Recruiter for corporate and operations roles by working directly with hiring managers and recruiting, screening, interviewing, and extending job offers to candidates. •Proactively develop pipeline talent by skill sets to meet future talent needs.•Initiate requisition approval processes and post approved requisitions to job boards and social media.•Create offer letters with variable complex compensation options.•Conduct weekly new hire orientation seminar with local and remote attendees.•Develop tools and solutions for recurring customer requests and suggest process improvements to help create efficiencies in recruiting and onboarding processes.•Serve as administrator for the Ultipro Applicant Tracking System (ATS) and provide HRIS systems administration support as it relates to onboarding.•Organize complex scheduling with all levels of stakeholders, ensuring candidate engagement via phone, video, or in-person interactions throughout the recruitment lifecycle.

Lewisville, Tx

• Manage full life cycle of all new hires for multiple divisions, including generating requisitions, creating offer letters, scoring background checks, new hire compliance paperwork, onboarding and training.• Assisted in the creation and implementation of new onboarding program which has had a significant affect in the retention and productivity of new sales associates.• Simplified offer letter templates, including some with complex variable compensation terms, for all new hires.• Mentor and coach new sales associates throughout first 90 days of employment, serving as the facilitator of new policies, procedures, culture and expectations.• Set up payroll and benefits enrollment profile in ADP HRIS for all new hires.• Establish and update new hire information in SalesForce ATS and periodically audit for accuracy.• Lead weekly new hire orientation webinars for all employees.• Coordinate travel and training classes for new hire sales associates.• Compile weekly staffing reports, recruiting pipeline and training attendance lists.• Manage internal employee referral program.

Fort Worth, Tx

• Responsible for the recruitment, training and retention of quality personnel while maintaining a strict compliance with state and federal regulations and guidelines. Conducted pre-screening interviews to determine compatibility for position before escalating to management.• Instigated and scored new employee background checks and drug screening including DOT regulated drivers.• Designed and led group safety meetings in order to decrease on the job injuries and comply with stringent guidelines regarding DOT regulated employees. Conducted yearly compliance training to employees.• Managed all data in the Taleo ATS and ADP HRIS including job requisitions, job postings, new hire processing and status change requests. • Acted as onboarding concierge for all new hires as well as conducted exit interviews/surveys for terminations. Conducted compliance and HIPPA training for all employees.• Calculated and submitted for payroll weekly commissions for sales associates and OTR truck drivers.• Processed and maintained FMLA, STD and personal leave requests. Managed company and team-building events.• Compiled workers compensation reports for management and updated OSHA reports for DOT.• Developed and managed Wellness Program for employees. Led benefits open enrollment for all employees.

Available

• Managed the “Buy-on-Board” rewards program, including coordinating with IT and developing new ideas for rewarding top sales people and offering incentives to improve performance. Developed relationships with US Airways and Virgin America.• Responsible for market research and customer surveys to monitor environment and establish competitive edge in the industry.• Assistant Project Manager for the development of the new website while constantly managing the operation of the current one.• Developed and designed presentations and other multimedia avenues to facilitate client communication and public relations.

• Marketing position responsible for business development and directing outside events to attend in order to promote retail and business banking through the Partnership Program. Proved to be a leader in the area of vendor relations.• Helped increase retail banking sales 30% during my tenure, from 80% of goal to over 110% consistently.• Used computer technology and printed media to enhance business development projects. Excellent presentation abilities.• Aided in the district’s generation of 56% of company-wide demand deposit account sales, taking North Dallas to the number one spot in the country for 2 consecutive quarters in 2006.