Mohammed El-Nahhal
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Mohammed El-Nahhal Email & Phone Number

•Partner operations lead at Tamara. Compliance | Fintech | BNPL | Expertise in Customer Retention and Communications, Managing Teams and Improving skills. at Tamara
Location: Cairo, Egypt, Egypt 5 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Tamara
Role
•Partner operations lead at Tamara. Compliance | Fintech | BNPL | Expertise in Customer Retention and Communications, Managing Teams and Improving skills.
Location
Cairo, Egypt, Egypt
Company size
36 employees

Who is Mohammed El-Nahhal? Overview

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Quick answer

Mohammed El-Nahhal is listed as •Partner operations lead at Tamara. Compliance | Fintech | BNPL | Expertise in Customer Retention and Communications, Managing Teams and Improving skills. at Tamara, a company with 36 employees, based in Cairo, Egypt, Egypt. AeroLeads shows a matched LinkedIn profile for Mohammed El-Nahhal.

Mohammed El-Nahhal previously worked as Partner operations lead at Tamara and Call center Team Leader - GMME OnStar at Raya Cx. Mohammed El-Nahhal holds Bachelor'S Degree, Accounting And Business/Management from Faculty Of Commerce.

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Email format at Tamara

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Tamara

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Profile bio

About Mohammed El-Nahhal

I am a Call Center Team Leader at Raya CX, where I lead and coach a team of contact center agents who provide customer service and support for General Motors Middle East (GMME) OnStar, a connected car service that offers safety, security, and convenience features. I am also in charge of communicating with the client and ensuring that the call center meets the agreed targets and standards, such as service level, quality, and customer satisfaction.With a Bachelor's degree in Accounting and Business Management, I have strong analytical and problem-solving skills that help me to manage and optimize the call center operations. I also have over four years of contact center experience in various domains, such as telecommunication, technical and billing, and automotive, where I have demonstrated my expertise in customer retention and communication. I have successfully handled inquiries, complaints, and escalations from customers, and delivered positive and constructive feedback to my team members. My goal is to invest in and develop my team, and to present the company in a good image.

Current workplace

Mohammed El-Nahhal's current company

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Tamara
Tamara
•Partner operations lead at Tamara. Compliance | Fintech | BNPL | Expertise in Customer Retention and Communications, Managing Teams and Improving skills.
slovakia
Website
forzet.sk
Employees
36
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Company profile
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5 roles

Mohammed El-Nahhal work experience

A career timeline built from the work history available for this profile.

Partner Operations Lead

Current
Tamara
Feb 2024 - Present

Call Center Team Leader - Gmme Onstar

Raya Cx

Cairo, Egypt

  • My responsibilities as a Team Leader:
  • Managing the team members numbers and maintain the targets and figures on the agreed targets with the client.
  • Help the team members to improve their skills and develop them. Invest in them so they can get promoted and leave their places for fresh candidates.
  • Monitoring the team members calls, evaluate them and then give whether positive or constructive coaching.
  • Being on direct communication with the client and always discuss the ways to get he call center on its best level.
Feb 2023 - Feb 2024

Senior Contact Center Agent

Raya Cx

Egypt

Chat advisor for General Motors Middle East, handling inquiries, raising escalations to sales and after sales team, presenting the company in a good image.

Oct 2020 - Sep 2023

Contact Center Agent

Ux Centers

Egypt

Technical and billing advisor, handling inquiries and complaints and raising escalations to the concerned departments.

May 2020 - Sep 2020

Contact Center Agent

Raya Cx

Egypt

Working as retention advisor for Etisalat UAE, handling inquiries, retaining customers and raising their complaints to the complaints team.

Jul 2019 - May 2020
Team & coworkers

Colleagues at Tamara

Other employees you can reach at forzet.sk. View company contacts for 36 employees →

DK Donia Khaleefa Donia Khaleefa Colleague at Tamara Alexandria, Egypt, Egypt View → NA Nasab A. Nasab A. Colleague at Tamara Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia, Saudi Arabia View → KA Khaled Abdelsamad Khaled Abdelsamad Colleague at Tamara Giza, Al Jizah, Egypt, Egypt View → SA Sara Alenezi Sara Alenezi Colleague at Tamara Hafr Al Batin, Eastern, Saudi Arabia, Saudi Arabia View → DA Duaa Alamri Duaa Alamri Colleague at Tamara Makkah Region, Saudi Arabia View → RA Rakan Alrowais Rakan Alrowais Colleague at Tamara Riyadh, Saudi Arabia, Saudi Arabia View → HN Hoai Ngo Hoai Ngo Colleague at Tamara Vietnam, Viet Nam View → AM Amr Mohidin Amr Mohidin Colleague at Tamara Alexandria, Egypt, Egypt View → LB Luka Bliadze Luka Bliadze Colleague at Tamara Dubai, United Arab Emirates, United Arab Emirates View → RA Raghad Abusamra Raghad Abusamra Colleague at Tamara Riyadh, Saudi Arabia, Saudi Arabia View →
1 education record

Mohammed El-Nahhal education

  • Faculty Of Commerce
    Faculty Of Commerce
    Accounting And Business/Management
FAQ

Frequently asked questions about Mohammed El-Nahhal

Quick answers generated from the profile data available on this page.

What company does Mohammed El-Nahhal work for?

Mohammed El-Nahhal works for Tamara.

What is Mohammed El-Nahhal's role at Tamara?

Mohammed El-Nahhal is listed as •Partner operations lead at Tamara. Compliance | Fintech | BNPL | Expertise in Customer Retention and Communications, Managing Teams and Improving skills. at Tamara.

Where is Mohammed El-Nahhal based?

Mohammed El-Nahhal is based in Cairo, Egypt, Egypt while working with Tamara.

What companies has Mohammed El-Nahhal worked for?

Mohammed El-Nahhal has worked for Tamara, Raya Cx, and Ux Centers.

Who are Mohammed El-Nahhal's colleagues at Tamara?

Mohammed El-Nahhal's colleagues at Tamara include Donia Khaleefa, Nasab A., Khaled Abdelsamad, Sara Alenezi, and Duaa Alamri.

How can I contact Mohammed El-Nahhal?

You can use AeroLeads to view verified contact signals for Mohammed El-Nahhal at Tamara, including work email, phone, and LinkedIn data when available.

What schools did Mohammed El-Nahhal attend?

Mohammed El-Nahhal holds Bachelor'S Degree, Accounting And Business/Management from Faculty Of Commerce.

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