Mahmoud El-Naser Email & Phone Number

Portland, OR, US

Hillsboro, Oregon, United States

• providing critical services to low-income families in the areas of housing, homeless services, economic empowerment, family development, and early childhood care and education.
• Schedules and performs energy audits at income qualified homes.
• Inspects homes, performs all appropriate diagnostic and combustion testing and documents test results.
• Evaluates household energy usage, provides energy education materials, and performs comprehensive energy education. Refers client to other social service programs for additional assistance as appropriate.
• Evaluates heating systems, provides instruction in care and maintenance, and makes referrals to heating

Portland, Oregon Metropolitan Area

• Inspected homes, condos and plex’s upon request for potential buyers, sellers, lenders, insurance companies and real estate agents upon request and provide a comprehensive report including as summary of defects, safety.
• Inspected Sewer lines for damages and blockage using state of the art Sewer Scope Cameras and provided full video of the inspection from my clients
• Inspected home for Radon Gas levels using the latest Radon Monitor Systems and provided a 48 hours of hourly Radon measurement reading report.
• Utilized knowledge of all home systems including site conditions, roofs, siding, attics, crawl space, foundations electrical, heating and air-conditioning, plumbing, flooring walls installed appliances and fixtures.

Portland, Oregon Area

• Software and Hardware installation, configuration, maintenance, repair and networking, of personal and small business computer systems, laptops and peripherals
• Online Sales of variety of hardware items.

Portland, OR

• US Bank Commercial Application Quality, Portland, Oregon March 2011 – November 2016
• Lead Projects Testing activities from Development to Deployment of all applications involved, including planning, testing, presenting status and defect reports, and testing sign-offs
• Developed, quality test plans, test case, test status reports, for evaluating the Commercial Banking System software to ensure high-quality of customer experience.
• Reviewed, validated and approved requirements, designs, PCRs, builds and releases for Web-based, GUI and Mainframe applications, for the Commercial Banking Application software.
• Qualified, certified deployment of web based Application on customer systems and smart phones
• Used HP Quality Center 11.52 ALM for Planning, Test Case/Script Creation, Parameter, Configuration, Defect Tracking, resolution, reports and Analysis

• Build, Install, Configure, Maintain, Repair, Network, of all types of Home, Personal and small business computer systems, laptops and peripherals
• Online sales of variety of computer devices including Wireless and Wired Routers, Cable Modems, Storage, memory, CPU, KVM and many other Hardware components

• GE Enterprise Solutions (Security), Salem, Oregon June 2007 – June 2008
• Validated requirements, designs, development, and releases of software applications to production data center on GE Security products
• Evaluated requirements for testability, developed quality plans, designed test plans, created test cases/scripts to ensure high-quality customer experience
• Qualified, certified and deployed web based software installed on smart phones, MDAs, PDAs and Palm devices for industrial security and real estate applications
• Tested, Verified Software Download websites, client device sync. Website and Database.
• Used HP Quality Center for Test case, testing and defect Tracking

• Planned and managed field software root cause and resolution process on Tektronix scopes, logic analyzers and communication measurement systems
• Analyzed worldwide service and technical support center failure data
• Diagnosed and debugged service for incoming systems software and operating systems failures
• Presented reports of findings and recommended changes to management and development, design and project review teams.
• Developed and conducted training for China’s hardware and software engineers to analyze software problems and diagnose hardware failures

• Conducted Windows application certification, qualification, compatibility and regression
• Certified Windows hardware logo qualification (WHQL) on Intel chipsets
• Validated Intel’s silicon, firmware, BIOS and Drivers in Microsoft Windows operating systems
• Qualified Intel’s Our Home PC (ORPC) software applications

• Started up, managed, and maintained digital press validation lab hardware, operation systems, applications, test software, firmware, updates, backup and network
• Managed and executed vendors’ validation and performance software on HP digital press solutions production flow servers, raster image processor (RIP) servers, and simulation servers
• Trained software engineers on builds, backup, upgrade and use of validation lab and Created lab documents, procedures, validation reports and tracked test results inconsistencies, trends compatibility and quality issues

• Planned application and drivers for quality assurance testing and designed procedure
• Conducted driver’s GUI, functionality, reliability and performance across variety of Microsoft operation systems, and Unix
• Qualified internet print server, networking and terminal service printing

• Developed, wrote and implemented test plans, test procedures, test instructions, evaluation test analyses, test reports, test modules, modified test scripts for evaluation of fault tolerant, redundant and specialized.
• Managed conversion of uncontrolled and obsolete revisions of hard copy test procedures to a controlled dated to current day electronic format insuring access to latest revisions of the software
• Headed the conversion of two deferent test software packages into one package eliminating variation of test coverage, improving communication between test personnel and saving in licensing fees of $55,000 a year

• Evaluated new designed systems hardware through development, design validation of PCI architectures, and peripherals
• Evaluated systems software compatibility on video, audio solutions and operating systems
• Planned and created evaluation test analyses, reports, test plans, procedures and test matrixes for hardware/software compatibility tests
• Interfaced with hardware design, software builds marketing teams and vendors.

Bachelor Of Science, Physics-Electronics

Associate Of Applied Science, Communication Electronics