Ivan Melnik Email & Phone Number

Moscow

● IT Strategy● Solution Development● IT Operations● IT Security

Moscow

Head of business technologies of TOUCHBANK.COMKey responsibilities:● Business, functional and technical requirement definition● Market reserch, potential solutions and vendors assessment● Procurement procedure execution● Licencing, impementaion and support procurement and contracting● Development and implementation oversightAchievements:● Forming of professional team of Business analysts (Front-ends, Operations, Finance, MIS,Campaign management)● Full IT solution stack is partialy covered with business, functional, technical requirements and testcases in accordance with the project plan● BR and FSR methodology developped, approved and implemented● Requrements management system implemented● Inter department interfaces are setup, including Business, IT Development, IT Support (functions,roles, responsibilities)● Project scope cover and progress monitoring implemented on Board level● Organization of budget, procurement and contractingDirect reporting to CIO

Moscow

Key responsibilities:Development, reengineering & automation of Operations Block processes:● IT Department● Operations Department● PMO● IT Sec● FinanceAchievements:● Business processes availability & losses model implemented● Key business application end-to-end monitoring system implemented● Fincance document flow automation and reporting implemented● OLM/SLM● OPS processes are partialy updated and covered by new documentationDirect reporting to COO

Russia, Moscow

Solution Development & Operation processes development, reengineering & automationKey responsibilities:● Requests● Planning & Resourse, Analysis● Development, Testing, Change, Release● Incident & Problem● Availability, Continuity & Disaster recovery● Products configurations and Service Level managementAchievements:● HP Service Manager implemented● HP Discovery and Dependency management & uCMDB implemented● HP Operations manager & SiteScope implemented● HP Business processes management & transaction vision implemented● IT processes are partialy updated and covered by new documentationDirect reporting to CIO

Russia, Moscow

IT Systems releases building and implementation managementKey responsibilities: Organization and execution of following IT processes:● Release management● Banking products implementation● Test environments managementAchievements:● more than 20 large IT releases processed and launched (~30.000 md)● more than 300 product configurations requests processed and impemented● non-production environment management process implemented● non-production environment hard-, middle- and software created and kept updatedDirect reporting to CIO

Russia, Moscow

Key responsibilities:● Business requirements analysis● Functional and technical requirements definition● Test cases definition and system testiing● Tasks managementAchievements:● more then 50 change request processed and implementedReporting to Head of IT Solutions Implementation