Melodee Barnes Email & Phone Number

Review, prepare and assign all company projects sold nationally. Assignments based on employees skills and expertise.Balanced workload for the Professional Service Team consisting of 25+ employees. Development and creation of Standard Operating Procedure guidelines, including individual documents and manuals.Internal team coaching sessions with employees as required to address new or improved team operating procedures.Team point of contact for processing company reports for month, quarter or year end revenue.Manage Software Implementations with clients and company internal departments.Conduct Introduction calls with clients to review steps required for a Successful Implementation.Create timeline for each step of the Implementation and work with several internal teams to ensure deadlines are met.Review and Follow up on open projects to ensure they are moving forward.Monitor and Track time spent on projects.

Implemented electronic health records hardware/software projects. •Over 1,850 successful projects exceeding company experience ratings•Delivered over $35 million dollars in revenue. •Participated in process development, quality assurance with 90% direct customer interaction and relationship management.

Perform medical claim insurance billing and collection for a large group of multi-specialty physicians. •Problem solver for difficult claims with high-end resolution. •Regularly exceeds company quantity guidelines while maintaining 99+% quality levels. •Develop creative ideas and solutions to procedural issues.

Processed claims which included verifying patient eligibility, precertification and pre-existing conditions. Processed first and second level grievance appeals for previously processed claims. •Maintained 99+% accuracy substantially exceeding quality guidelines. •Regularly assigned to special projects that required attention to detail and quality. •Verified other insurance and medical necessity for large group claims. •Exceeded in quality and accuracy in processing small group claims. •Scored 100% on Dean Vaughn Medical Terminology 350 comprehensive examination. •Detail orientation saved the company a significant amount of money.

Processed electronic billing for commercial and government insurance claims. •Developed, organized and implemented procedures to reduce accounts receivable by approximately 50%. •Trained new and existing employees regarding claim reduction guidelines. •Analyzed and gathered data to problem-solve difficult claims and resolve issues. Performed medical claim insurance billing and collection work for a multi-physician office and obtained pre-certifications for medical procedures. •Developed and organized procedures and guidelines to reduce government claim accounts receivables. •Implemented procedures for reducing delinquent patient accounts. •Succeeded in reducing accounts receivables by 30%.

Performed data entry for the financial needs of the customer. Opened new bank accounts and certificate of deposits. •Exceeded standards set by the company for error free data entry. •Trained new employees on banking procedures and guidelines. •Educated customers on financial opportunities available through the institution.

Maintained, scheduled and organized operations of a large air conditioning company with multiple divisions. •Organized and scheduled service personnel. •Prepared job cost analysis for new construction. •Maintained inventory and related reports. •Systematized shipping and receiving. •Purchased equipment and supplies.

Education record

Education record