Melodie Campbell work email
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Melodie Campbell personal email
With over five years of experience in the medical cannabis industry, I bring a unique blend of expertise, compassion, and innovation to my work. My leadership skills have grown immensely, allowing me to effectively guide teams and create positive change within dynamic environments.During my time in the industry, I’ve had the privilege of connecting with patients at every step of their journey, ensuring they receive the care and knowledge they need. My commitment to excellence extends beyond day-to-day operations. I’ve developed initiatives like a Google Review Tree, created an educational terpene wall, and brought creativity to life with a community chalk wall—all of which have enriched the patient experience and driven engagement. From designing vibrant signs big and small that highlight daily specials to crafting an inviting atmosphere with art, I’ve always found ways to make the patient experience both informative and visually engaging. I’ve also led successful contests that fostered a sense of community and fun among the staff.I’m well-versed in compliance, inventory management, and patient education, utilizing platforms like MJ Freeway, I Heart Jane, Dutchie, all things Microsoft, and Dispense to streamline operations and enhance service delivery. My dedication to providing top-notch customer service and education has been fueled by a passion for helping patients find the best solutions for their needs.I’m seeking a role that aligns with my values of balance and well-being, allowing me to continue growing both personally and professionally.
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SupervisorAscend Wellness Holdings (Cse: Aawh.U / Otcqx:Aawh) Mar 2024 - Aug 2024Monaca, Pennsylvania, United StatesDirected team activities that aligned with company objectives to enhance team cohesion and brand loyalty, resulting in consistently high engagement scores.Implemented and managed monthly contests aimed at enhancing Average Transaction Value (ATV) and Units Per Transaction (UPT), utilizing gift cards as incentives to drive participation and boost performance.Implemented a daily medical cannabis question program for employees, creating a ticket distribution system that rewards participation with prizes.Led cross-functional talent development initiatives that augmented team skill sets, resulting in a 20% increase in overall productivity. Set performance objectives and delivered feedback, resulting in upskilled staff and enhanced efficiency.Facilitated the training and onboarding of 5 new employees from May to July, boosting overall team performance and elevating customer service delivery.Leveraged customer feedback and data analytics to generate actionable insights, leading to improved service efficiency.Developed and distributed a daily update for the team that provided key insights into the previous day's metrics, outlined current deals, and communicated essential housekeeping items to ensure alignment and enhance operational efficiency.Guaranteed strict adherence to all policies and SOPs as mandated by the DOH. -
Shift SupervisorGreen Thumb Industries (Gti) Oct 2019 - Mar 2024Cranberry Township, Pennsylvania, United StatesEngaged with patients one-on-one from check-in to exit, providing exceptional service and kindness.Ensured compliance with Department of Health regulations, focusing on accurate transactions, valid ID verification, cash handling, and product labeling.Maintained up-to-date knowledge of medical cannabis products, strains, dosages, and consumption methods while adhering to security SOPs.Addressed patient inquiries regarding dosage, consumption, strain, and terpenes, including transportation and vaporization of medical cannabis.Managed inventory processes, including product check-in, purchase orders, receiving, and return manifest creation; proficient in using MJ Freeway.Trained new patient care specialists on compliance and regulations to ensure their success.Facilitated a surge in customer feedback, with Google reviews increasing from 0 to 500+ in a span of three years, positioning the company as a trusted provider in the cannabis industry.Conducted monthly meetings with management to update the team on new projects, employee recognition, and changes to laws and protocols.Utilized I Heart Jane for daily menu operations, updating product listings as needed. -
BartenderBlackhawk Golf Course Mar 2018 - Oct 2019Beaver Falls, PaManaged financial transactions by accurately collecting payments for drinks served, ensuring a seamless customer experience.Verified customer age by checking identification, consistently adhering to legal requirements and promoting responsible service of alcohol.Facilitated exceptional service by taking beverage orders directly from patrons and serving staff, ensuring timely delivery and customer satisfaction.Maintained cleanliness and organization of dining areas, tables, and bar equipment, enhancing the overall ambiance and hygiene of the establishment.Efficiently stocked the bar with a variety of beverages and supplies, including beer, wine, liquor, ice, and glassware, ensuring readiness during peak hours.Served a diverse range of beverages, including wine, bottled and draft beer, providing tailored recommendations to meet customer preferences.Enhance guest experience by serving snacks and food items to customers seated at the bar, contributing to an enjoyable dining atmosphere. -
Dispensary AssociateHarvest Health & Recreation, Inc. Jun 2019 - Aug 2019New Castle, PaCertified in CPR & ASA: Demonstrated commitment to safety and emergency preparedness with recognized certifications.Completed comprehensive cannabis training at all levels to provide informed guidance and support for patients.Gained hands-on experience with the MJ platform (sandbox version), enhancing operational efficiency and tech-savviness.Received specific training focused on harvesting techniques, ensuring compliance and quality control.Successfully passed thorough background verification to maintain professionalism and trustworthiness.Participated in an intensive four-hour training session led by Medical Director Dr. Trout, enhancing understanding of cannabis-related health applications. Engaged in role-playing scenarios to develop patient advising skills and product knowledge, preparing for real-world customer interactions.Collaborated with vendors to expand product knowledge and learn about a diverse array of cannabis offerings.Conducted in-depth market research and competitive analysis to identify trends and inform product offerings.Actively pursued research and educational opportunities to increase expertise in a variety of cannabis SKUs, maximizing customer satisfaction and sales potential. -
ManagerPonderosa Steakhouse Oct 2011 - Mar 2018Beaver Falls, Pennsylvania, United StatesDelegate duties, responsibilities, and workstations to employees based on work requirements for 30 employees.Manage hiring and dismissal of staff, delivering employee orientation, executing training, and conducting supervisory activities.Evaluate operational problems, such as theft and wastage, and implement procedures to alleviate these issues.Assemble and balance cash receipts at the end of the day or shift, and execute various financial activities such as cash handling and deposit preparation.Address customer complaints regarding food service and refunds effectively.Regulate inventories of food and equipment, reporting shortages promptly.Procure supplies and equipment needed to ensure quality and timely delivery of services.Lead and engage in kitchen and dining area cleaning activities.
Melodie Campbell Skills
Melodie Campbell Education Details
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Beaver Falls Area High SchoolHigh School
Frequently Asked Questions about Melodie Campbell
What is Melodie Campbell's role at the current company?
Melodie Campbell's current role is Compassionate Medical Cannabis Leader | Elevating Patient Care Through Creativity and Community Engagement.
What is Melodie Campbell's email address?
Melodie Campbell's email address is mc****@****ows.com
What schools did Melodie Campbell attend?
Melodie Campbell attended Beaver Falls Area High School.
What skills is Melodie Campbell known for?
Melodie Campbell has skills like Time Management, Medical Marijuana, Customer Satisfaction, Leadership, Customer Service, Customer Experience, Teamwork.
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Melodie Campbell
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