Troubleshooting and repairing iOS devices, including iPhones, iPads, and iPods.Managing time effectively in order to assist customers in a timely manner.Training customers how to use Mac OS X and Apple software.Overseeing group training sessions and assisting with individual projects.Performing data migrations between two computers.

Uncovering customers needs to determine which product is best for them.Achieving sales results.Communicating effectively with team members and management about new ideas for a better customer experience.Assisting in visual merchandising.Participating in focus group that utilizes an employee feedback tool to implement changes.

Executing grassroots campaign for a Heisman trophy candidate.Creating Twitter account “@chuckie4heisman” for exposure and engagement with followers. Managing Twitter account along with other campaign tools.Reporting updates about candidate’s activity on Twitter account.Scheduling interviews with candidate and other media outlets.Drafting media kits; including news release, fact sheet, media alert, and backgrounder.Utilizing Adobe Photoshop and InDesign to design campaign poster. Maintaining communication with media for constant exposure of the candidate. Completing each campaign task on deadline.Predicting budget costs throughout duration of campaign.