Melody Daniel, Mpa, Msl work email
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I am passionate about being the change I want to see!
Phoenix Creative Consulting Services
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Consultant And TrainerPhoenix Creative Consulting ServicesWashington, Dc, Us
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Program DirectorKra Corporation Jul 2022 - Mar 2024Maryland, United States -
Program ManagerKra Corporation Feb 2017 - Jul 2022Washington Dc-Baltimore AreaAssigned to deliver innovative solutions, exceptional service, and trusted results, provide strategic leadership and day-to-day program operations oversight, performance and financial management, and responsible staff management of continuous improvement for its workforce development program contracted through the Prince George’s County Department of Social Services (PGCDSS). Also responsible for specifying, implementing, and continuously improving robust and efficient business processes that… Show more Assigned to deliver innovative solutions, exceptional service, and trusted results, provide strategic leadership and day-to-day program operations oversight, performance and financial management, and responsible staff management of continuous improvement for its workforce development program contracted through the Prince George’s County Department of Social Services (PGCDSS). Also responsible for specifying, implementing, and continuously improving robust and efficient business processes that will provide excellent customer service and deliver positive performance outcomes, fostering a positive and productive environment. Ensure that programmatic benchmarks are carried out and consistent with PGCDSS policies, procedures, and performance goals, Human Resource liaison for staff with Corporate Human Resource staff, process timesheets, travel expense vouchers, personnel forms, check requests, invoices, and purchase requisitions and forward related documents to the corporate office; be a positive role model for both staff and customers. Show less -
Case ManagerKra Corporation Aug 2015 - Feb 2017Baltimore, Maryland -
Independent Business OwnerTotal Life Changes, Llc Jun 2016 - Dec 2023IBO for TLCChanging the world one pound at a time!www.totallifechanges.com/theFixer -
Independent Administrative ConsultantSelf-Employed Contractor Jun 2010 - Aug 2015Rendered cost-effective, project-based virtual Office Administration supportive services for small business owners, and nonprofit organizations. -
Customer Service PersonnelH&R Block Jan 2012 - Apr 2015• Greet clients in a professional yet personalized and warm manner• Manage front-office and customer-facing responsibilities using proper phone and office protocol. • Convert outstanding accounts to paid customers using H&R Block products.• Own resolution of client issues, using appropriate escalation process, as needed. • Understand and follow all standard office procedures and systems, including: opening, closing, POS, cash drawer reconciliation, paperwork filing, and H&R… Show more • Greet clients in a professional yet personalized and warm manner• Manage front-office and customer-facing responsibilities using proper phone and office protocol. • Convert outstanding accounts to paid customers using H&R Block products.• Own resolution of client issues, using appropriate escalation process, as needed. • Understand and follow all standard office procedures and systems, including: opening, closing, POS, cash drawer reconciliation, paperwork filing, and H&R Block products. • Understand, support and promote teamwork and collaboration to drive individual and group productivity. Show less -
Administrative AssistantArmstrong World Industries Sep 2011 - Mar 2013• Worked closely with Project Manager under time-sensitive deadlines• Managed calendars and schedules with authority to schedule appointments and meeting• Assisted with the preparation of presentations, reports and other documents, using PowerPoint, Excel and Word• Made International and Domestic travel arrangements• Composed correspondence• Planned and coordinated internal and external meetings• Managed document retention process• Maintained travel & expense… Show more • Worked closely with Project Manager under time-sensitive deadlines• Managed calendars and schedules with authority to schedule appointments and meeting• Assisted with the preparation of presentations, reports and other documents, using PowerPoint, Excel and Word• Made International and Domestic travel arrangements• Composed correspondence• Planned and coordinated internal and external meetings• Managed document retention process• Maintained travel & expense accounts• Completed ad hoc projects to support project needs. Show less -
Secretary Department Of Social WorkDelaware State University Jan 2004 - Jul 2010Dover, Delaware Area•Provided front-office/customer-facing support e.g. reception duties •Performed data entry, word processing, spreadsheets, database, formatting documents, etc.•Assisted with student orientation activities and registration•Assisted with student class preparations/attendance•Maintained files•Performed varied general administrative support duties e.g. preparing routine correspondence, operating office equipment, preparing materials for mass mailing, and gathering/compiling… Show more •Provided front-office/customer-facing support e.g. reception duties •Performed data entry, word processing, spreadsheets, database, formatting documents, etc.•Assisted with student orientation activities and registration•Assisted with student class preparations/attendance•Maintained files•Performed varied general administrative support duties e.g. preparing routine correspondence, operating office equipment, preparing materials for mass mailing, and gathering/compiling student data for report generation•Supervised student workers•Completed ad hoc projects Show less -
Truancy Coordinator, Project Director, Administrative Assistant, Workforce DevelopmentBoys & Girls Clubs Of Delaware Mar 1999 - Oct 2002Dover, Delaware AreaManaged a caseload of court-appointed students to minimize truancy. •Performed school visits, home visits, and court case reviews for each client twice each month •Served as Project Director for Liberty Court extension site; responsible for: extension site, planning, implementing and running age appropriate programs as well as managing State-funded grants•Supervised two (2) part-time staff•Managed payroll, budgets, and memberships•Maintained positive community relations… Show more Managed a caseload of court-appointed students to minimize truancy. •Performed school visits, home visits, and court case reviews for each client twice each month •Served as Project Director for Liberty Court extension site; responsible for: extension site, planning, implementing and running age appropriate programs as well as managing State-funded grants•Supervised two (2) part-time staff•Managed payroll, budgets, and memberships•Maintained positive community relations with Delaware State Housing Authority and the residents of Liberty Court. •Served as Administrative Assistant to the Executive Director•Assisted in planning fundraisers, grant processing, special events •Completed Ad HOC projects Show less
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Girls Club Program Director/Executive Secretary/Administrative Asst.Boys & Girls Clubs Of Lancaster Oct 1994 - Mar 1999Lancaster, Pennsylvania AreaServed as Executive Secretary to the Branch Director (Steinman Branch) and the Executive Director. Planned and Implemented age- appropriate programs and activities for children and teens spanning various age groups.•Supervised five (5) staff members•Provided direct support to the Branch Director•Managed recruiting and membership efforts: created databases tracking memberships, funding sources, and donors. •Managed budgets, scheduling, statistics, payroll and all administrative… Show more Served as Executive Secretary to the Branch Director (Steinman Branch) and the Executive Director. Planned and Implemented age- appropriate programs and activities for children and teens spanning various age groups.•Supervised five (5) staff members•Provided direct support to the Branch Director•Managed recruiting and membership efforts: created databases tracking memberships, funding sources, and donors. •Managed budgets, scheduling, statistics, payroll and all administrative work for the entire branch •Prepared transcriptions for the Lancaster County Children and Youth Agency (affiliated with the Boys & Girls Club). •Performed data entry duties •Assisted with special events, fundraisers and Board meetings•Responded to queries•Prepared and managed various spreadsheets•Provided front-office and client-facing support e.g. answering multi-line calls and fielding basic questions Show less
Melody Daniel, Mpa, Msl Skills
Melody Daniel, Mpa, Msl Education Details
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Public Administration -
Mass Communication/Media Studies
Frequently Asked Questions about Melody Daniel, Mpa, Msl
What company does Melody Daniel, Mpa, Msl work for?
Melody Daniel, Mpa, Msl works for Phoenix Creative Consulting Services
What is Melody Daniel, Mpa, Msl's role at the current company?
Melody Daniel, Mpa, Msl's current role is Consultant and Trainer.
What is Melody Daniel, Mpa, Msl's email address?
Melody Daniel, Mpa, Msl's email address is md****@****tek.com
What is Melody Daniel, Mpa, Msl's direct phone number?
Melody Daniel, Mpa, Msl's direct phone number is +130156*****
What schools did Melody Daniel, Mpa, Msl attend?
Melody Daniel, Mpa, Msl attended Grand Canyon University, Grand Canyon University, Delaware State University.
What are some of Melody Daniel, Mpa, Msl's interests?
Melody Daniel, Mpa, Msl has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Human Rights.
What skills is Melody Daniel, Mpa, Msl known for?
Melody Daniel, Mpa, Msl has skills like Photography, Editing, Creative Writing, Blogging, Social Media, Photoshop, Public Relations, Storytelling, Art, Copywriting, Journalism, Event Management.
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