Melody Grant

Melody Grant Email and Phone Number

Housekeeping Manager at Rosen Hotels & Resorts @ Rosen Hotels & Resorts
orlando, florida, united states
Melody Grant's Location
Winter Springs, Florida, United States, United States
Melody Grant's Contact Details

Melody Grant work email

Melody Grant personal email

n/a
About Melody Grant

Melody Grant is a Housekeeping Manager at Rosen Hotels & Resorts at Rosen Hotels & Resorts.

Melody Grant's Current Company Details
Rosen Hotels & Resorts

Rosen Hotels & Resorts

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Housekeeping Manager at Rosen Hotels & Resorts
orlando, florida, united states
Website:
rosenhotels.com
Employees:
573
Melody Grant Work Experience Details
  • Rosen Hotels & Resorts
    Housekeeping Manager
    Rosen Hotels & Resorts May 2021 - Present
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  • Fairfield Inn & Suites By Marriott
    Executive Housekeeper
    Fairfield Inn & Suites By Marriott Feb 2021 - May 2021
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  • Rosen Hotels & Resorts
    Housekeeping Team Manager
    Rosen Hotels & Resorts Sep 2016 - Jul 2020
    Orlando, Florida, United States
    •Direct staff to meet the highest level of satisfaction for our guests.•Inspire and work alongside a team of over 120 housekeepers to perform to their highest ability on a daily basis.•Ensure the quality of work that the staff performs is up to standards with the hotels expectations.•Ensure the rooms and hallways are up to Rosen Standards at all times.•Continued training of staff so that the Rosen Standards are met at all times.•Perform 90 day and annual reviews on staff, as well as document staff for any disciplinary actions that may occur.
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  • Rosen Hotels & Resorts
    Guest Relations Supervisor
    Rosen Hotels & Resorts Oct 2011 - Sep 2016
    Orlando, Florida, United States
    •Direct staff to meet the highest level of satisfaction for our guests.•Inspire and motivate a staff of 15 to perform to their highest ability on a daily basis.•Monitor and correct any misinformation that may be given out by an associate to a guest or potential guest.•Update the company phone and email directory on an ongoing basis.•Update the daily information board so that accurate information is provided to callers.•Continued training of staff so that accurate hotel information is given out at all times.•Documentation and counseling of staff when disciplinary actions occur.
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  • Rosen Hotels & Resorts
    Housekeeping Control Dispatcher
    Rosen Hotels & Resorts Aug 2007 - Oct 2011
    Orlando, Florida, United States
    •Answer a four line switchboard•Assign and dispatch duties to associates throughout the Shingle Creek property and within the department.•Ensure guest cleanliness for new guest arrivals.•Monitor the public areas of the hotel to reassure the associates are maintaining the highest standards of quality, cleanliness, and service to the guests.•Utilize Outlook and Excel to create procedural forms.
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Melody Grant Education Details

Frequently Asked Questions about Melody Grant

What company does Melody Grant work for?

Melody Grant works for Rosen Hotels & Resorts

What is Melody Grant's role at the current company?

Melody Grant's current role is Housekeeping Manager at Rosen Hotels & Resorts.

What is Melody Grant's email address?

Melody Grant's email address is mg****@****els.com

What schools did Melody Grant attend?

Melody Grant attended Strayer University, Itt Technical Institute.

Who are Melody Grant's colleagues?

Melody Grant's colleagues are Amidu Jalloh, Chdt, Ramon Ferrer, Jeff Quezada, Kelsey Adams, Johde Auguste, Elizabeth Saphner, Cristina Algarin Torres.

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