Melody Khalaj Email & Phone Number

Philadelphia, Pa, Us

Malvern, Pennsylvania, United States

Responsibilities and accomplishments: Work with Fortune Global 500 companies with complex and unique technical requirements implementing different ATSs with Beamery’s CRM solution. Obtained Workday partner functional certification• Subject matter expert to assist clients on Workday technical/integration implementations using Workday standard and custom solutions including SSO, data migration, Sender authentication, Calendar and email connect and ongoing daily delta integrations.• Attend… Show more Responsibilities and accomplishments: Work with Fortune Global 500 companies with complex and unique technical requirements implementing different ATSs with Beamery’s CRM solution. Obtained Workday partner functional certification• Subject matter expert to assist clients on Workday technical/integration implementations using Workday standard and custom solutions including SSO, data migration, Sender authentication, Calendar and email connect and ongoing daily delta integrations.• Attend internal/ external road map and product enhancement meetings with product managers and partners.• Assist other teams internally on strategic accounts as a trusted advisor and subject matter expert playing different roles such as a technical lead. • Taking complex internal product enhancement, technical client or partner requirements or problems and work with internal/external product, engineering and functional teams to come up with solutions.• Design and implement Workday HCM and Recruiting integrations. Show less

Ambler, Pennsylvania, United States

Responsibilities and accomplishments: Work with Fortune Global 500 companies with complex and unique technical requirements. Provide best practices to clients based on type of industry and lessons learned from the past implementations. Educated customers, refine the current offering, assist sales during the pre-sales process, play a vital role in client requirements gathering for integrations, and worked with the development team to ensure deliverables are being met in accordance with… Show more Responsibilities and accomplishments: Work with Fortune Global 500 companies with complex and unique technical requirements. Provide best practices to clients based on type of industry and lessons learned from the past implementations. Educated customers, refine the current offering, assist sales during the pre-sales process, play a vital role in client requirements gathering for integrations, and worked with the development team to ensure deliverables are being met in accordance with requirements.  Participated in customer meetings during the pre-sales phase to present the technical product features and answer questions.  Provided the required technical documentation & questionnaires to customers and explain the same to customers (if required). Assisted with RFPs & Proposals by contributing to technical sections of the proposals. Presented product technology and application integrations to customers and complete security questionnaires for prospects and existing clients. Assisted in the regulatory accreditation processes, worked on automation of integration processes, and helped Sales Engineering, Account Management, Customer Success, and Implementation Managers with technical aspects of the product.Taking complex internal product enhancement, technical client or partner requirements or problems and work with internal/external product, engineering, and functional teams to come up with solutions. Show less

Remote

Responsibilities and accomplishments: Work with Fortune Global 500 companies with complex and unique technical requirements. Provide best practices to clients based on type of industry and lessons learned from the past implementations. • Building deep expertise in existing methods of integration within the SmashFly technology platform as well as other technical services SmashFly provides. • Implement job/requisition data integrations using existing SmashFly connectors, API as… Show more Responsibilities and accomplishments: Work with Fortune Global 500 companies with complex and unique technical requirements. Provide best practices to clients based on type of industry and lessons learned from the past implementations. • Building deep expertise in existing methods of integration within the SmashFly technology platform as well as other technical services SmashFly provides. • Implement job/requisition data integrations using existing SmashFly connectors, API as well as candidate (CRM) and pipeline matrix data integrations. • Perform technical assessments and due diligence with customers and ATS vendors to confirm feasibility of exchanging data between systems and flag any risks.• Present SmashFly integrations tailored per each ATS to the customers during the kick-off and lead technical implementations until the go live. • Work with customers directly during requirements and specifications gathering; estimating effort for delivery if different from standard. • Provide technical expertise as a resource within the Customer Success team to answer customer questions and offer guidance for issue resolution. • Define new processes / participate in process improvement initiatives. • Attend pre-Sales and scoping meetings with clients and CSM.• Interface with SmashFly’s Sales and other Customer Success teams to help educate them on Technical offerings.• Set up, test and deploy integrations with clients on Taleo,BrassRing/Kenexa, People Soft, SAP, CS, WorkDay and Home Grown HRIS Systems. Show less

Wayne, Pa

Responsibilities and accomplishments: Worked on approximately half a dozen high profile clients ( Fortune Global 500 companies) as a primary point of contact internally and externally. I was able to earn my clients trust and establish great ongoing working strategies to keep clients satisfied.• Worked in close partnership with IBM Sales Leaders to ensure clear communication and partnership working on behalf of clients. • Oversaw the relationship across all IBM Kenexa solutions… Show more Responsibilities and accomplishments: Worked on approximately half a dozen high profile clients ( Fortune Global 500 companies) as a primary point of contact internally and externally. I was able to earn my clients trust and establish great ongoing working strategies to keep clients satisfied.• Worked in close partnership with IBM Sales Leaders to ensure clear communication and partnership working on behalf of clients. • Oversaw the relationship across all IBM Kenexa solutions deployed for clients.• Engaged Solutions Expert (SE) resources to deliver client project- based work, bringing to bear deep technical expertise to ensure project success. • Responsible for the oversight and successful delivery of all IBM Kenexa projects, working closely with sales to scope solutions for clients, and to oversee the project delivery to ensure the Solutions Experts deliver the project timely and per the agreed requirements. • Oversaw the delivery of all projects for clients. Set up clear escalation path when the unexpected occurs with a unified view of client’s strategic objectives for solutions deployed. Worked with sales as a single partner/point of contact with whom to interact to ensure client satisfaction. • Strategic advisor for renewals and expansions, worked in partnership with the Sales Leaders and the Contract Extension Specialists to ensure that IBM extended client relationships to maximize the value of the service and drive ROI for the key stakeholders and decision makers for clients. • Attended Regional Client Services user group gathering in person, participated in services/engineering panels and hosted client gatherings. Show less

Wayne, Pennsylvania, United States

Client Program Manager, Professional ServicesResponsibilities and accomplishments: Played the role of a dedicated trusted advisor for various clients including Fortune Global 500 companies. Worked closely with my clients on a daily basis, earning their trust and providing best practices to keep them focused, satisfied and on track for successful implementations. All duties as outlined under Senior Software Engineer Consultant plus the following:• Oversaw large global… Show more Client Program Manager, Professional ServicesResponsibilities and accomplishments: Played the role of a dedicated trusted advisor for various clients including Fortune Global 500 companies. Worked closely with my clients on a daily basis, earning their trust and providing best practices to keep them focused, satisfied and on track for successful implementations. All duties as outlined under Senior Software Engineer Consultant plus the following:• Oversaw large global and complex client accounts, where several Professional Services team members are involved to assist with issue resolution and ensured each project stays on track.• Internal and external point of contact for integration related questions and concerns on large, global and complex accounts.• Attended and actively participated in Professional Services sales and project scope calls. • Provided quotes, LOE for new or add on projects and created Technical specification for Professional Services Contract.• Met with internal Professional Services managers and Client Program managers several times per week to discuss strategies, resource allocation and escalated matters. • Attended Regional Client Services user group gathering in person, to meet and greet with Customers, attended Engineering panels and address client questions or concerns.• Traveled onsite to participate in UAT and design meetings for clients with urgent needs or aggressive deadlines.• Set up, tested and deployed integrations with clients on Taleo, BrassRing, People Soft, SAP, CS, WorkDay, Home Grown HRIS Systems and Background check vendors such as accurate. Show less

Senior Software Engineer, Consultant, Professional ServicesAll duties as outlined under Software Engineer Consultant plus the following:• Mentored and trained new members of the team.• Effectively updated Professional Services documentation to reflect new features and offering.• Participated in trainings of new offering.

Wayne, Pa

Software Engineer, Consultant, Professional Services• Managed, developed, tested and successfully implemented client projects such and XML and Flat File Imports/export integration for various Kenexa 2xB clients integrating with Workday, PeopleSoft, SAP or home grown HIRS systems. • Assisted clients with additional Professional Services Offering such as RSA Based Single Sign on, SAML 2.0 Single sign on, Data Migration, and custom solutions. • Created technical… Show more Software Engineer, Consultant, Professional Services• Managed, developed, tested and successfully implemented client projects such and XML and Flat File Imports/export integration for various Kenexa 2xB clients integrating with Workday, PeopleSoft, SAP or home grown HIRS systems. • Assisted clients with additional Professional Services Offering such as RSA Based Single Sign on, SAML 2.0 Single sign on, Data Migration, and custom solutions. • Created technical specifications and documentation and drove sign-off of technical specs and deliverables • Provided project Management support including task lists and plans, dependencies and critical path tasks. • Monitored Internal Processes. Assisted clients with Work tickets, responding and providing a resolution to client escalated and urgent inquiries. Show less

Wayne Pa

Software Engineer, Consultant, Professional Services• Managed, developed, tested and successfully implemented client projects such and XML and Flat File Imports/export integration for various Kenexa 2xB clients integrating with Workday, PeopleSoft, SAP or home grown HIRS systems. • Assisted clients with additional Professional Services Offering such as RSA Based Single Sign on, SAML 2.0 Single sign on, Data Migration, and custom solutions. • Created technical… Show more Software Engineer, Consultant, Professional Services• Managed, developed, tested and successfully implemented client projects such and XML and Flat File Imports/export integration for various Kenexa 2xB clients integrating with Workday, PeopleSoft, SAP or home grown HIRS systems. • Assisted clients with additional Professional Services Offering such as RSA Based Single Sign on, SAML 2.0 Single sign on, Data Migration, and custom solutions. • Created technical specifications and documentation and drove sign-off of technical specs and deliverables • Provided project Management support including task lists and plans, dependencies and critical path tasks. • Monitored Internal Processes. Assisted clients with Work tickets, responding and providing a resolution to client escalated and urgent inquiries. Show less

Waltham, Massachusetts, United States

Application Specialist • Developed, implemented and maintain electronic data capture and reporting tools used in clinical trials for CRF Inc. customer projects.• Provided requirements definition. Designed applications and customize project implementation by tailoring and configuring CRF Inc.’s products.• Completed necessary project documentation. Prepared validation plans and coordinate with validation specialist and QA/ Configuration management. • Traveled onsite to participate… Show more Application Specialist • Developed, implemented and maintain electronic data capture and reporting tools used in clinical trials for CRF Inc. customer projects.• Provided requirements definition. Designed applications and customize project implementation by tailoring and configuring CRF Inc.’s products.• Completed necessary project documentation. Prepared validation plans and coordinate with validation specialist and QA/ Configuration management. • Traveled onsite to participate in UAT and design meetings. Show less

Beverly, Massachusetts, United States

Application Developer • Accountable for writing voice enabled software in Java Script and XML for health care providers.• Proactively planed, performed, and presented reports for new software feature testing before release. • Systems analysis, documentation, application design, coding, test and support for Eliza's speech recognition applications.• Provided support for applications and projects that have been deployed for various customers in the health industry.

Periodic COOP