-Lead tour groups of 20+ people including prospective students and their families on a 90-minute walking tour showing major parts of Ohio State University's campus-Represent Ohio State by serving on student panels and aid in administrative work for Admissions office-Completed a rigorous training program with a focus on public speaking, knowledge of the University, managing how to deal with difficult questions, and overall confidence in leading a group

-Managed social media account in order to increase guest awareness while maintaining company aesthetics-Supervised training of employees and facilitated efficient communication between employees and leadership-Efficiently assembled 150+ food orders per day with attention to detail ensuring timely and accurate delivery-Lead team of 30 employees in conducting POS transactions along with monitoring money flow in the restaurant

-Worked with other brand representatives on maintaining store appearance as well as organizing store inventory-Recognized and understood an average of 5-10 customers’ needs per day in order to help create a successful shopping experience-Strengthened knowledge of retail business activity in order to be prepared for any required store missions