Contract for the State of Rhode Island Bridges and HSRI Program processing Medicaid claims for clients in Rhode Island. Data entry and researching cases and submitted documentation to ensure clients’ applications are properly processed for Medicaid benefits. Test cases in SIT environment following workflows and documenting workflow errors. Strategize scenarios to ensure that any potential errors are found for Deloitte programmers to troubleshoot.

• Follow all integrity guidelines and procedures and ensure no manipulation of student data.• Responsible for providing students with educational and career technical training leading to academic and career technical training completions.• Provide students with comprehensive and individual case management that ensures student progress, achievement and completion of the Job Corps program.• Ensure high quality academic and career technical training programming and instruction.• Ensure Center meets or exceeds DOL/Company performance goals. Ongoing contributor to assist Adams and Associates’ Job Corps Center to maintain number one placement in the nation.• Effectively motivate, empower, and require staff to perform his/her job responsibilities. Employ sound time-management and delegation skills. Hold staff accountable for producing quality work, develop staff for career progression.• Develop Center-based beneficial linkages within the community for education, employment, Career Technical Training, and Work-Based Learning. Promote a positive image of the Center and Job Corps and establish meaningful relationships with elected officials.• Provide high-quality supervision and management for the student population.• Provide quality programs and services for students and ensures that quality is maintained and student needs are met. Pursue improvement and enhancement of programs and services.

 Manage Master Student Schedule, maintain student course histories, and troubleshoot scheduling conflicts. Schedule, proctor and administer Industry Certification, TABE, ad GED testing. Ensure testing procedures are in compliance with company and government expectations. Maintain a testing environment that supports integrity guidelines. PowerPoint Presentations and staff training in the areas of Testing and Academic importance of increasing students’ Math/Reading skills. Instruct classes, with a focus on Business Technology. Retrieve reports and track production trends for Corporate and Center evaluation. Conduct Testing Skills and Writing Workshops for students. Act as a Liaison by maintaining professional relationships with educational facilities. Coordinate and manage off-site GED State testing appointments. Research educational programs for staff development. EEO: Document and record internal staff complaints. Interview complainant and all witnesses involved to obtain accurate information in order to determine the outcome. Follow through with witnesses and complainants’ statements. Prepare all documentation and meet with fellow EEO Committee members to make sound decision on the status of the complaint. Work with technical support for the various software programs used to implement testing and maintain and update systems as required.Obtained certifications in PearsonVue and The National Restaurant Association to act as a Proctor.

Specialize in Event Management. Coordinate bi-yearly Graduation Ceremonies and Award Ceremonies. Maintain confidentiality and adhere to integrity guidelines. Act as a gatekeeper to the Deputy Center Director; answering phone/messages/follow-through. Record and Submit Minutes of Meetings for CTS Meeting/OMS Meeting/Industry Council Meeting Generate analytical reports pertaining to Educational Management. Expert Microsoft Office Products and internet-based educational programs and research sites Supervise and train work-based learning students.

 Work as an Employee Benefits Specialist ; Trouble-shoot inquiries and assist with enrollment and benefits Efficient in informational computer application and escalation of calls

Selling Mortgage Loans by reaching out to Clients. Customer Service, knowledge of home loans including conventional, FHA, Sallie Mae, home equity, debt consolidation, and refinancing.