Melody (Ramsey) Smith Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

•. Used program management methodology, tools (Smartsheet, Excel, CRM) and techniques to drive agreement across teams, communicate project status and balance team needs • Facilitated cross-functional meetings with Accounting, Story and Engage teams to improve processes, analyze business needs and give project status updates to key stakeholders• Consulted directly with clients to assist in strategic brand planning and ensure customer satisfaction

Seattle, Washington

• Developed consumer-facing content and oversaw submission to client medical/regulatory/legal reviews • Designed client-facing content to present patient product experiences and engagement data• Trained patient speakers in complaint and effective storytelling • Facilitated internal training meetings, Microsoft PowerPoint workshops and virtual company events

Seattle, Washington

• Managed patient advocate networks ranging from 10 to 300 advocates and over 25 activities, including recruitment, evaluation, deployment, relationship management, travel logistics and compliance• Managed complex patient relationships over the phone and through email to diffuse conflict or misunderstandings• Created documentation to standardize operating procedures for department alignment

Seattle, Washington

• Provided administrative support for accounts, customer service for internal teams and external clients and ensured the smooth running of office infrastructure and processes

Huntsville, Texas

• Obtained, transcribed and filled prescriptions, maintaining patient confidentiality in a demanding environment• Liaison between patients, pharmacists, health care providers and insurance companies to assist in conflict resolution and customer success• Ran inventory reports, purchased and processed reserve medications for assigned sections of the pharmacy

Huntsville,Texas

Huntsville,Texas

Houston, Texas Area

• Contacted local television and radio media outlets to coordinate possible advertising partnerships and opportunities• Maintained important documents to file accordingly via paper or electronically• Contacted law firms via phone and mail to promote membership renewal and processed membership dues• Utilized Excel to compose and update reports • Managed and executed projects as designated by the Executive Director

Salado, Tx

• Coordinated and organized private dance camps with multiples teams at local locations• Cut, edited, and provided music for the dance pieces • Evaluated technique and skill from dance performances while providing notes to the dance director and students for improvement• Lead and taught technique, skills, self-choreographed dance pieces, and team bonding activities