Melody Rowe Email and Phone Number
Melody Rowe work email
- Valid
- Valid
Melody Rowe personal email
Dedicated knowledge manager with expertise in developing and documenting workflows to enhance organisational efficiency and performance.I have a strong focus on establishing governance and best practises, and am passionate about collaborating with stakeholders to create a culture of knowledge sharing and continuous improvement.
Urban Utilities
View- Website:
- urbanutilities.com.au
- Employees:
- 975
-
Process SpecialistUrban Utilities Jan 2022 - PresentBrisbane, Queensland, Australia
-
Process SpecialistUrban Utilities Feb 2021 - Present
-
Dispute Resolution OfficerLatitude Financial Services Feb 2015 - PresentSpringfield, QueenslandHandled both IDR and EDR disputes raised by customers relating to credit card, motor and personal finance. Worked on own portfolio of customers, assisting to resolve their concerns through the Financial Ombudsman. -
Complaints OfficerLatitude Financial Services Jan 2012 - Feb 2015Springfield, Queensland* Responsible for investigation and resolution of customer complaints.* While working on complaint cases, effectively communicated all updates regarding the complaint in a timely matter to the customer.* Managed resolution of customer complaints with the expected business time-frame.* The main point of contact with the team for all lending, account administration and merchant settlement adjustments.* Communicated final complaint resolution to the customer by either phone or written correspondence.* Managed escalated stakeholder complaints, and reported the resolution of these back to the business and the stakeholders.
-
Senior Customer Service AgentLatitude Financial Services Jan 2008 - Jan 2012Springfield, Queensland* Coached and developed call quality with the members of my team* Acted as a senior point of contact in the business* Stepped up on multiple occasions as a team manager, during these times was responsible for leading the team and taking on all team coaching and development.* Assisted business customers and stakeholders by processing adjustments on accounts.* Worked with business stakeholders to improve products and policies.
-
Case ManagerQueensland Urban Utilities Feb 2016 - Apr 2024Green Close, Fortitude Valley
-
Lending OfficerGe Capital Jan 2004 - Jan 2008* Reviewed applications for finance by analysing and evaluating the applicant's financial status, credit histories, income and other financial documents.* Approved loans within my specified limit, and referred loan applications outside those limits with my own recommendations to management.* Communicated the lending decision to customers through both phone and written correspondence* Kept up to date with changes to lending legislation and internal policy updates.
Melody Rowe Skills
Frequently Asked Questions about Melody Rowe
What company does Melody Rowe work for?
Melody Rowe works for Urban Utilities
What is Melody Rowe's role at the current company?
Melody Rowe's current role is Process Specialist at Urban Utilities.
What is Melody Rowe's email address?
Melody Rowe's email address is me****@****ial.com
What skills is Melody Rowe known for?
Melody Rowe has skills like Credit Cards, Finance, Loans, Customer Service, Banking, Credit, Financial Services, Credit Risk, Complaint Resolution.
Who are Melody Rowe's colleagues?
Melody Rowe's colleagues are Nick Wade, Sheikh Bashar Uddin Cpeng Rpeq Ner, Julia Marshall, Joe Taylor, Dulce De Abreu, Angeli Catuira, Catherine Adams-Acton.
Not the Melody Rowe you were looking for?
-
1westernforest.com -
-
Melody Rowe
United States -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial