Melody Steenkamp

Melody Steenkamp Email and Phone Number

Furniture @ Tafelberg Furnishers
south africa
Melody Steenkamp's Location
Cape Town, Western Cape, South Africa, South Africa
About Melody Steenkamp

Firstly, to the person reading this, I am open to work for one reason only and that is to make it possible for me to return to the higher end client base. I took this position with Tafelberg furnishers so that I could earn a living and for survival. Even though I have learnt quite a bit from this company, it isn't the type of sales consultant I am.I am a dedicated and results-driven individual with a successful background in sales. Experienced in working with leading brands in the competitive retail industry. I have a real passion for creating beautiful environments for clients homes and I have a natural ability to visualise what designs are to be used to create a beautiful space. I have gained a tremendous amount of decor sales and in the manufacturing process of furniture and administrative experience throughout my career in retail. I have always been a proactive driven person with a strong customer service focus and attention to detail, taking pride and ownership in my contribution for customer satisfaction. I am able to work independently. Good telephone etiquette. Enjoys being part of a successful and productive team and thrives in a pressurized and challenging environments.

Melody Steenkamp's Current Company Details
Tafelberg Furnishers

Tafelberg Furnishers

View
Furniture
south africa
Website:
tafelberg.co.za
Employees:
108
Melody Steenkamp Work Experience Details
  • Tafelberg Furnishers
    Furniture Sales Consultant
    Tafelberg Furnishers May 2022 - Present
    Green Point Cape Town
    Attending to walk in customers as well as incoming calls from customers.Building strong partnerships, both internally and externally. Participate effectively in a team and self-management. To ensure that the showroom is visually appealing to customers and kept neat and tidy ready for the next day’s trade. Ensure that customers are given feedback timeously on  orders and to ensure that their deliveries are scheduled as per their request. Check stock… Show more Attending to walk in customers as well as incoming calls from customers.Building strong partnerships, both internally and externally. Participate effectively in a team and self-management. To ensure that the showroom is visually appealing to customers and kept neat and tidy ready for the next day’s trade. Ensure that customers are given feedback timeously on  orders and to ensure that their deliveries are scheduled as per their request. Check stock availability with the dispatch warehouse. Scheduling customers deliveries according to areas residing.Ensure that the correct amount and payment type is used when applying payment.Stock controlling of floor stock..Calling suppliers for costing when stock is to be manufactured and then calling the Buyer's for the price before quoting the customer. Basic administration. Reason for leaving: Better prospects with higher end client base. Show less
  • Coricraft
    Senior Sales Consultant
    Coricraft Jan 2019 - Feb 2022
    Cape Town Area, South Africa
    Duties and responsibilities:Sales maximizationEnsure staff are aware of new stock and can answer product related questionsEnsure targets are met and business growth ensuredEnsure that all customers have been contacted and that follow up notes are made on individual ordersBasic administrationEnsure the customer receives the correct products and the delivery process is run in a smoother manner.Ensure that no new orders are without a deposit for longer than 3… Show more Duties and responsibilities:Sales maximizationEnsure staff are aware of new stock and can answer product related questionsEnsure targets are met and business growth ensuredEnsure that all customers have been contacted and that follow up notes are made on individual ordersBasic administrationEnsure the customer receives the correct products and the delivery process is run in a smoother manner.Ensure that no new orders are without a deposit for longer than 3 days as this will inflate the turnover and show an untrue value for the Sales Consultants order intake.Ensure that the correct amount and payment type is used when applying paymentEnsure that customers are given feedback timeously and to ensure that the Order Controller has access to the information.To ensure that the showroom is visually appealing to customers in the mornings and to ensure that the store is left neat and tidy, ready for the next day’s trade.Participate effectively in a team and self-managementIncumbent achieves results in ways that build strong partnerships, both internally and externallyAttending to incoming callsAttending to walk in customersFollowing company policies and proceduresReason for leaving: Unresolved issues Show less
  • Biggie Best.
    Sales Consultant
    Biggie Best. Jun 2018 - Dec 2018
    Cape Town, Western Cape, South Africa
    Attending to customers and providing excellent customer service efficiently, in a friendly manner to ensure good sales and meeting sales targets.Visiting customers' homes to provide customers with décor advice in order to achieve the best result for their home and take the measurements for special orders.Preparing quotations according to customer requests and specifications for reupholstering furniture and making new curtains or blinds.Liaising with suppliers and installers to… Show more Attending to customers and providing excellent customer service efficiently, in a friendly manner to ensure good sales and meeting sales targets.Visiting customers' homes to provide customers with décor advice in order to achieve the best result for their home and take the measurements for special orders.Preparing quotations according to customer requests and specifications for reupholstering furniture and making new curtains or blinds.Liaising with suppliers and installers to complete the customers’ requests.Processing all administration correctly for special requests.General POS administration as per pastel point of sale for daily cash up and special orders.Merchandising and styling the store with creative concepts for visual presentation.Reason for leaving: Store was a pop-up store and I needed a permanent position. Show less
  • Supershield Cc
    Customer Care Consultant
    Supershield Cc Feb 2016 - Jan 2017
    Reeds N1 City
    Communicating product information to clients interested in various safety film vehicle packages and products fitted to their new vehicle. Establishing good relationship with the salesman on dealerships sales floor in order to get the opportunity to meet their clients to sell products available. Providing excellent service to the dealership when fitments are required to be done for clients’ vehicles. Scheduling of vehicles and liaising with fitment centre for all fitments to be done in time for… Show more Communicating product information to clients interested in various safety film vehicle packages and products fitted to their new vehicle. Establishing good relationship with the salesman on dealerships sales floor in order to get the opportunity to meet their clients to sell products available. Providing excellent service to the dealership when fitments are required to be done for clients’ vehicles. Scheduling of vehicles and liaising with fitment centre for all fitments to be done in time for client delivery. Completing weekly and monthly reports accurately. Reason for leaving: Due to the company losing the dealership site and resulting in reduction of staff. Hindring job security, obtained a better position. Show less
  • Jack Friedman Jewellers
    Sales Consultant
    Jack Friedman Jewellers Mar 2015 - Nov 2015
    Cape Town Area, South Africa
    Attending to customers and providing friendly customer service for a enjoyable shopping experience in a up market jewellery store and establish beneficial relationships with clients and maintaining the existing ones. Staying in contact with the tour guides that visit jewellery stores with overseas customers. Preparing quotations according to clients requests and budget then following up on the quotes sent to clients through email or phone calls. Liaising with diamond and gem stones suppliers… Show more Attending to customers and providing friendly customer service for a enjoyable shopping experience in a up market jewellery store and establish beneficial relationships with clients and maintaining the existing ones. Staying in contact with the tour guides that visit jewellery stores with overseas customers. Preparing quotations according to clients requests and budget then following up on the quotes sent to clients through email or phone calls. Liaising with diamond and gem stones suppliers for the best available deals. Creating service orders for new pieces and repairs by recording all the relevant information correctly of the clients requests on the store system JSK. informing the client of completed job requests an manufactured jewellery. Ordering of stationary from H/O and processing petty cash, also opening and closing the store on JSK. Reason for leaving: Due to family responsibilities. Show less
  • Hirsch'S Homestores
    Sales Consultant
    Hirsch'S Homestores Mar 2013 - Jun 2013
    Cape Town Area, South Africa
    Attending to walk in customers as well as incoming customer calls. Preparing quotations according to the customer's request and following up with the customer. Build strong partnerships,both internally and externally. Check stock availability with the dispatch warehouse. Scheduling the deliveries to the customer's address according to areas residing. Calling suppliers for stock availability when stock is needed to be ordered. Reason for leaving: I was in a relationship that didn't require… Show more Attending to walk in customers as well as incoming customer calls. Preparing quotations according to the customer's request and following up with the customer. Build strong partnerships,both internally and externally. Check stock availability with the dispatch warehouse. Scheduling the deliveries to the customer's address according to areas residing. Calling suppliers for stock availability when stock is needed to be ordered. Reason for leaving: I was in a relationship that didn't require me to work. Show less
  • Fastway Couriers
    Sales Consultant
    Fastway Couriers Oct 2012 - Dec 2012
    Cape Town Area, South Africa
    Marketing and selling the companies prepaid courier service with focus on customer service delivery. Cold calling for new business only in allocated areas. Follow up on new leads and communicate with clients of all the service packages available. Prepare quotations according to clients requirements and converting quotations into invoices. Submitting weekly reports. Communicate product information or feedback gathered through field activity to the appropriate staff at weekly sales meetings… Show more Marketing and selling the companies prepaid courier service with focus on customer service delivery. Cold calling for new business only in allocated areas. Follow up on new leads and communicate with clients of all the service packages available. Prepare quotations according to clients requirements and converting quotations into invoices. Submitting weekly reports. Communicate product information or feedback gathered through field activity to the appropriate staff at weekly sales meetings. Submitting weekly sales invoices.Reason for leaving: Contract position, whilst sales rep on Maternity leave. Show less
  • Design Divani Interiors
    Sales Consultant
    Design Divani Interiors Jul 2012 - Sep 2012
    Cape Town Area, South Africa
    Providing excellent customer service in a professional manner. Preparing and processing quotations for clients and then requesting quotations from factory and/or suppliers. Converting quotations to nivoicesby providing excellent customer service delivery. Maintain stock levels of homeware accessories and supplier price lists. Processing purchase orders for factory and suppliers. Receiving and checking new arrivals of furniture and homewares accessories. Liaising with customers and follow up on… Show more Providing excellent customer service in a professional manner. Preparing and processing quotations for clients and then requesting quotations from factory and/or suppliers. Converting quotations to nivoicesby providing excellent customer service delivery. Maintain stock levels of homeware accessories and supplier price lists. Processing purchase orders for factory and suppliers. Receiving and checking new arrivals of furniture and homewares accessories. Liaising with customers and follow up on purchase orders. Merchandising and styling the store with creative concepts for a visual presentation. Daily administration of cash and credit card recon. Reason for leaving: Job security hindered, wanted to gain experience in external sales. Show less
  • Rugs Original
    Store Manager
    Rugs Original Sep 2011 - Jun 2012
    Cape Town Area, South Africa
    Providing excellent customer service by assisting the customer with with their purchase of Persian or Oriental carpets. Receiving and checking new arrivals and the inter-branch transfers. Managing rugs out on appro and maintain stock levels. Maintaining and implementing prices changes and request from H/O. Overseeing speedpoint totals balance with previous shift. Petty cash, credit card and cash recon balances at the end of shift. Weekly stock counts sent to H/O with daily administration… Show more Providing excellent customer service by assisting the customer with with their purchase of Persian or Oriental carpets. Receiving and checking new arrivals and the inter-branch transfers. Managing rugs out on appro and maintain stock levels. Maintaining and implementing prices changes and request from H/O. Overseeing speedpoint totals balance with previous shift. Petty cash, credit card and cash recon balances at the end of shift. Weekly stock counts sent to H/O with daily administration. Managing of three staff members.Reason for leaving: Better prospects Show less
  • Visi Designer Furniture Shop
    Sales/Showroom Co-Ordinator
    Visi Designer Furniture Shop Mar 2009 - Feb 2011
    Umhlanga Rocks, Kzn
    Establishing new clients and maintaining exciting client relationships by providing friendly professional customer service. Inviting Interior Designers to visit factory showroom to view the full range of furniture. Merchandising and styling the store and factory showroom with creative ideas for a visual presentation. Preparing and processing quotations for clients according to their requirements. Maintaining clients quotation for changes and/or additions. Assisting clients with queries… Show more Establishing new clients and maintaining exciting client relationships by providing friendly professional customer service. Inviting Interior Designers to visit factory showroom to view the full range of furniture. Merchandising and styling the store and factory showroom with creative ideas for a visual presentation. Preparing and processing quotations for clients according to their requirements. Maintaining clients quotation for changes and/or additions. Assisting clients with queries. Requesting quotations from factory and/or suppliers and issuing the purchase orders from the factory and/or suppliers. Maintaining stock levels and supplier price lists. Prepare weekly sales reports. Supervising the showroom staff and cleaner.Reason for leaving: Business and factory closed down. Show less
  • Sterns Jewellers
    Sales Associate
    Sterns Jewellers Sep 2007 - Feb 2009
    Shelly Beach, Kzn
    2ic when store manager was unavailable according to the companies policies and procedures. Providing excellent customer service. Companies daily administration duties to be done on the POS system and administration filling. Receiving and checking new merchandise including inter-branch stock transfers procedures. Merchandising and displaying new items in store windows and implementing promotions in store and windows. Daily and monthly stock counts. Managing casual staff in busy trading times… Show more 2ic when store manager was unavailable according to the companies policies and procedures. Providing excellent customer service. Companies daily administration duties to be done on the POS system and administration filling. Receiving and checking new merchandise including inter-branch stock transfers procedures. Merchandising and displaying new items in store windows and implementing promotions in store and windows. Daily and monthly stock counts. Managing casual staff in busy trading times. Reason for leaving: Better prospects Show less
  • Starboard Cruise Services
    Sales Associate
    Starboard Cruise Services Sep 2005 - Jan 2007
    Miami/Fort Lauderdale Area
    Providing excellent passenger service selling up market designer jewellery and watches. Receiving and checking of new arrivals and securing items in the safe. Maintain stock levels in the jewellery display cabinets at the beginning of the cruise. Merchandising and displaying various items on promotion during the ship's cruise. Giving talks on Diamonds and Tanzanite to the passengers in the jewellery store.Reason for leaving: Contract expired
  • Elizabeth Arden
    Sales Consultant
    Elizabeth Arden Mar 2005 - Sep 2005
    Bloemfontein, South Africa
    Establishing new clients and maintaining exciting clients relationships by providing excellent customer service and communication of new products, promotion and specials to clients. Merchandising and displaying new promotions on display stands. Implementing price changes and all request from Elizabeth Arden H/O. Meeting monthly sales targets. Submitting sales figures and reports to Area Manageress.Reason for leaving: joined Starboard Cruise Line
  • Da Vinci Goldsmiths
    Store Manager
    Da Vinci Goldsmiths Jun 2003 - Feb 2005
    Bloemfontein, South Africa
    Opening and closing the shop. Providing friendly customer service and establishing new clients and maintaining exciting client relationships with excellent customer service delivery. Making appointments for clients with the goldsmith regarding the manufacturing of a ring or piece of jewellery. Creating job cards for requests on new pieces and repairs with the relevant information of client and their requests. Following up of completed job requests on manufactured jewellery. Responsible for the… Show more Opening and closing the shop. Providing friendly customer service and establishing new clients and maintaining exciting client relationships with excellent customer service delivery. Making appointments for clients with the goldsmith regarding the manufacturing of a ring or piece of jewellery. Creating job cards for requests on new pieces and repairs with the relevant information of client and their requests. Following up of completed job requests on manufactured jewellery. Responsible for the safe and the contents. Receiving and checking merchandise and securing it in the safe. Merchandising jewellery display cabinets. Daily administration and stock counts. planning staff schedules and wages. Product training for new staff.Reason for leaving: Position became redundant. Show less
  • Princess Cruises
    Sales Associate
    Princess Cruises Nov 2002 - Apr 2003
    Miami/Fort Lauderdale Area
    Providing friendly passenger service at all times. Promoting various items for sale during the ships itinerary. Changing displays in store and boutique windows regularly. Replenishing of stock sold out in the boutique on board. Stockroom maintenance and inventory control. Receiving and checking new arrivals for the boutiques at the ships turn around point. Reason for leaving: Contract expired.
  • Edcon
    Visual Merchandising Manager
    Edcon Mar 2001 - Oct 2002
    Cape Town Area, South Africa
    Delegating and assisting display and merchandising staff with replenishment of stock on the sales floor. Checking daily e-mails communication from H/O. Changing display in store according to H/O communications to stores and implementing new promotions. Maintaining prices changes and relevant signage for promotions. Changing display windows according H/O communications. Maintaining accurate records on popular items. Planning casual staff according need. Administration of staff overtime… Show more Delegating and assisting display and merchandising staff with replenishment of stock on the sales floor. Checking daily e-mails communication from H/O. Changing display in store according to H/O communications to stores and implementing new promotions. Maintaining prices changes and relevant signage for promotions. Changing display windows according H/O communications. Maintaining accurate records on popular items. Planning casual staff according need. Administration of staff overtime. Reason for leaving: Joined Princess Cruise Lines. Show less

Melody Steenkamp Skills

Merchandising Visual Merchandising Marketing Customer Service Management Store Management Customer Relationship Management Inventory Control Retail Sales

Melody Steenkamp Education Details

  • Eunice Girls High School
    Eunice Girls High School
    Grade 12

Frequently Asked Questions about Melody Steenkamp

What company does Melody Steenkamp work for?

Melody Steenkamp works for Tafelberg Furnishers

What is Melody Steenkamp's role at the current company?

Melody Steenkamp's current role is Furniture.

What schools did Melody Steenkamp attend?

Melody Steenkamp attended Eunice Girls High School.

What skills is Melody Steenkamp known for?

Melody Steenkamp has skills like Merchandising, Visual Merchandising, Marketing, Customer Service, Management, Store Management, Customer Relationship Management, Inventory Control, Retail, Sales.

Who are Melody Steenkamp's colleagues?

Melody Steenkamp's colleagues are Rasheed Abrahams, Tarryn Oliphant, John Droomer, Tyler Davids, Jp Van Der Merwe, Dwayne Vermeulen, Nelan Jagdeo.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.