Melody Taylor Email and Phone Number
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I am a highly accomplished and results-oriented professional with an extensive track record spanning over 25 years in the fields of Technical Solutions Consulting, Enterprise Account Management, National Revenue Enablement and Sales Operations. My career has been marked by consistent achievements, successful strategic initiatives, and a deep commitment to driving excellence in client relationships and business operations.Throughout my professional journey, I have continually demonstrated the ability to deliver innovative technical solutions that align with clients' unique needs and goals. My expertise extends to managing and nurturing enterprise-level accounts, where I have consistently exceeded expectations by providing tailored solutions that drive value and foster long-lasting partnerships.In my roles as Director of Revenue Enablement and Sales Operations Manager, I have honed my skills in optimizing sales processes, streamlining operations, and enhancing team performance. My commitment to excellence extends beyond individual success to encompass the development and empowerment of sales teams, resulting in increased productivity and revenue growth.I am characterized by my strong problem-solving abilities, strategic thinking, and a proven track record of driving profitability through effective client engagement and operational excellence. My career has been marked by a passion for staying at the forefront of industry trends, which has enabled me to identify emerging opportunities and implement strategies that consistently deliver results.With a proven history of driving revenue growth, cultivating client relationships, and optimizing sales operations, • Contributed to the establishment, development, and effective management of national, scalable Sales Operations processes in alignment with the ITIL framework.• Orchestrated and executed diverse Marketing strategies and campaigns, driving heightened awareness of our offerings and fostering both individual and organizational sales growth.• Demonstrated a history of successful collaboration, mentorship, and support for sales reps, team members, and executives throughout my career.• A dedicated advocate for team communication and collaboration, fostering a culture of synergy and shared goals.• Proudly garnered a history of successfully designing, writing, presenting, and securing numerous national and local RFPs, RFSs, RFQs, and Contracts.
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Director Of Sales And Revenue EnablementConcertium Jan 2024 - PresentTampa, Florida, Us -
National Revenue Enablement ManagerVisual Edge It Aug 2022 - Jan 2024North Canton, Oh, Us• Contribute to the establishment, continuous development, and upkeep of the ConnectWise Manage CRM system.• Primary Administrator and Developer of the ConnectWise Sell corporate quoting system, ensuring its efficient operation.• Play a crucial role in monthly Managed Services sales reporting, including the Monthly Gross Margin Report. This involved running Monthly Closed Opportunity Reports, identifying deals with lower-than-expected margins, verifying proper adherence to the SE Process, and auditing Margin Approvals. Reports were then disseminated to Regional Presidents and the Regional VP of Sales through the VP of RevGen.• Created and implemented a comprehensive 90-day training program for new hires, collaborating on curriculum development and conducting training sessions where necessary.• Facilitated and perform bi-monthly Traditional MRR and basic IT training sessions for MFP sales teams in conjunction with the VP of RevGen, both in live and recorded formats.• Assist with development and deployment of the National processes, workflows, and related trainings. All decisions, policies, or process changes were channeled through this role.• Reviewed and coordinated national RFP submissions, making determinations on whether to proceed and assigning tasks accordingly.• Created the first National Managed IT Sales Resources SharePoint site that became the gold standard for all other national sites. • Created and successfully introduced both novel and established solution offerings, encompassing comprehensive training programs, marketing collateral, pricing frameworks, sales strategy reinforcement, and streamlined internal processes for optimal implementation.• Nurtured vendor partner relationships by proactively devising innovative sales incentives, as well as providing valuable support across multiple internal departments to integrate vendor services and billing processes. -
Sales Operations Director, East RegionVisual Edge It Jan 2018 - Oct 2022North Canton, Oh, Us• Ensure data accuracy and completeness in documenting and assessing regional pipeline, forecast and opportunities within ConnectWise.• Monitor regional forecast and opportunity goals; and proactively address and resolve issues impacting closing of opportunities.• Lead sales forecasting and planning processes for a consistent approach in capturing weekly forecasts and QBRs.• Enhance sales productivity, enabling the sales organization to achieve increased success through simplified processes, the introduction of new tools and streamlined access to information and resources to close sales.• Serve as internal expert and primary contact in supporting the sales organization’s use of internal tools, processes and protocols.• Proactively identify improvement opportunities, leading the capturing and documentation of business requirements through rollout and post-implementation evaluation.• Develop and prepare onboarding and training tool kits for sales team, increasing the pace to productivity and optimizing the focus and efficiency of the existing talent.• Lead the rollout planning and execution processes, including communication, training, adoption and evaluation of new methodologies, processes and tools.• Additional Responsibilities: Vendor Manager, Procurement Support, Marketing, and Smell really good every day -
Senior Business Technology Advisor / Technical Account ManagerZymphony Technology Solutions Aug 2013 - Jan 2018• Engage mid-level and enterprise clients throughout the entire client lifecycle• Assist lead engineers with performing technical assessments to determine areas of deficiencies within potential prospect environments, define service solution options and present to client final plan for consideration.• Work with Tier 3 Engineers and Project Management to create and execute solution deployment plans, from start to finish, including onboarding, engagement training, check-ins, technical guidance, and Best Practice Recommendations.• Work with clients to understand their business objectives, identify and customize technical roadmap to meet those objectives.• Brief senior leadership to demonstrate ZTS’s positive impact on their business objectives, highlight IT and Security risks/issues, and make appropriate recommendations.• Serve as the customer's chief advocate and champion customer causes internally at ZTS.
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Senior Business Technology ConsultantZeno Office Solutions Jan 2012 - Jul 2013Tampa, Fl, Us• Prior to the Xerox/GIS acquisition and the shift away from being a "Full Service" solution provider, Zeno's original core focus centered on delivering best-in-class products and software solutions from leading brands such as Canon, Ricoh, HP, Samsung, and Pitney Bowes Mailing Solutions.• Our strategic alliances extended to include key solution providers such as EFI, iDatix, Nuance, SentryFile, and GoldFax, enabling cost-effective enhancements in areas such as Document Management, Automated Workflow, Compliance Regulation Strategy Adherence, Managed Printing, Back File Conversion and Archiving, Vertical Marketing, as well as Promotional and Bulk Mailing requirements.• In 2012, with the addition of ZTS, our organization underwent further diversification, expanding our offerings to encompass IT Strategy Consulting, Managed and Co-Managed IT Service and Support, Cloud-Computing Solutions, SEO and Internet Marketing, Application and Website Development, Infrastructure Disaster Recovery Plans, and Telephony Services.• My role involved identifying both current and future organizational needs, providing recommendations, and implementing solutions that contributed significantly to the successful achievement of major infrastructure initiatives for our clients. -
Director Of SalesXerographics/Dex Imaging Oct 2009 - Jul 2010Tampa, Fl, Us• Concentrated on product lines including Konica Minolta, Kyocera, Index, and PrintCounts.• Pioneered the identification, cultivation, and management of a robust and diverse sales pipeline targeting both Enterprise and SMB sectors.• Successfully acquired over 350 potential new customers through persistent cold calling efforts and face-to-face meetings.• Continuously tracked market dynamics, product advancements, and competitor strategies, adapting account sales approaches to align with evolving market trends. -
Business Development SpecialistStrategic Networking Resources Aug 1998 - Oct 2009Developed and implemented marketing and PR campaigns, encompassing both new product launches and enhancements to existing products.• Orchestrated and managed special events and trade shows to represent clients effectively.• Enhanced revenue streams through strategic networking to identify additional business prospects within the existing client base.• Collaborated closely with company executives to pinpoint novel business opportunities and actively contributed to the sales process.
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Director Of SalesBottom Line Publications Feb 2006 - Dec 2007Led and supervised a 30-member regional sales team.• Established and oversaw comprehensive training and development initiatives for the sales staff.• Formulated, executed, and assessed marketing strategies in alignment with company objectives and prevailing market trends.• Conducted in-depth analysis of the performance of all marketing programs, identifying optimization opportunities for enhanced results.• Fostered collaboration with marketing and communications teams to standardize, design, and produce marketing materials, ensuring consistency and quality.
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Channel Sales Manager - State Of FloridaAmerican Power Conversion Feb 2004 - Jul 2007Rueil-Malmaison, Île-De-France, FrIdentified, educated, and managed both new and existing VARs, Mechanical and Electrical Contractors, and Manufacturer's Representatives.• Successfully cultivated a new sales pipeline within 18 months, encompassing 350 contractors across the state.• Consistently surpassed all sales objectives, earning multiple accolades and honors, including an exclusive golf trip to Arizona with top management in 2007.• Established diverse partnerships with contractors, VARs, and manufacturer's reps to facilitate project development and fulfillment.• Achieved annual sales exceeding $20 million, showcasing a proven track record of revenue generation.• Spearheaded key projects, including the Anheuser-Busch LAN room design and relocation ($1 million), Akerman-Senterfitt data center upgrade ($25,000), Pompano Beach Hotel and Casino data center and casino UPS and electrical package ($20-50 million), Lighthouse Credit Union computer room design ($35,000), Ft. Huachuca various computer room projects ($70,000), and Bay Cities Bank. -
Training Facilities ManagerGateway Computer Associates - Sun Microsystems Aug 1999 - May 2000Palo Alto, Ca, Us• Managed training facility and sales department• Training liaison to Sun Microsystems, and all relative competitors• Training Sales Consultant to all existing customers: HSN, Equifax, Tech Data, Jabil Circuits, Florida Power, Verizon, Chase Manhattan, NASA and governmental agencies• Key Achievements: Exceeded monthly sales goals by 40% average deals ranged from $30,000 to$1mil Re-entered market for government contracts and sold over $200,000 in training for 2000 (MacDill AFB and Patrick AFB).
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Frequently Asked Questions about Melody Taylor
What company does Melody Taylor work for?
Melody Taylor works for Concertium
What is Melody Taylor's role at the current company?
Melody Taylor's current role is Director of Sales and Revenue Enablement at Concertium.
What is Melody Taylor's email address?
Melody Taylor's email address is me****@****ell.net
What is Melody Taylor's direct phone number?
Melody Taylor's direct phone number is +172721*****
What are some of Melody Taylor's interests?
Melody Taylor has interest in Christianity, Children, Electronics, Traveling, Civil Rights And Social Action, Home Improvement, Education, Poverty Alleviation, Science And Technology, Music.
What skills is Melody Taylor known for?
Melody Taylor has skills like Account Management, Solution Selling, Management, Sales Process, Business Development, Selling, Sales, Leadership, Cloud Computing, Cold Calling, Team Building, Enterprise Software.
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