Sales Engineer• Build and deliver custom product demonstrations which focus on key business drivers and functional requirements for potential customers.• Assist Corporate Sales Representatives in technically qualifying new sales opportunities• Company expert in Revenue Recognition • Created content and keystrokes for Online Demo via website• Performed Weekly Overview and Revenue Management Webinars increasing market awareness and driving lead generation• Created Demo environments used for Public Webinars, Customer Trial accounts and Sales Demos enabling consistency in demo strategies and efficiencies in demo preparation.

• Managed Software Vertical Implementation Practice focusing on Revenue Recognition• Created Implementation methodology to streamline Implementation process and increase project profitability• Managed multiple on-going implementations to drive customer adoption and success. Took 8 customers live and completed on time and under budget.• Assist Sales scoping professional services and statement of work creation

Professional Services Delivery• Direct improvement efforts in all facets of service delivery processes. • Created new Softrax implementation strategies providing problem solving and issue escalation to better deploy our solutions and integrations effectively. • Added tools to the service delivery including sales proposition presentation materials, service proposal templates, trip recaps, project status reporting, budget-to-actual reports, close out letters, new project plan templates, and customer satisfaction surveys. These process and delivery improvements resulted in tighter issues management and better customer communications. • Quickly morphed the consulting organization from a flat organizational hierarchy to a regional Project Management team partnering specific senior and junior resources together for better and more efficient project assignments.Team Management• Team exceeded quarterly revenue and margin requirement ten consecutive quarters. • Manage all recruiting and training support growing the team by 60% in four years. • Heavy forecasting and scheduling required using Changepoint Professional Services Automation managing remote implementation team. • Responsible for starting a customer satisfaction tracking process that allows customers to evaluate professional service performance. Softrax is a solution focused on Order Entry, Revenue Recognition, Inventory Management, Procurement, and Financials wrapped around SOX compliance and audit guidelines.