Shift Leader
Homewood,Illinois
* Assist the General Manager accomplish restaurant human resource objectives by recruiting, orienting, training, assigning, and counseling employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; enforcing policies and procedures.* Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends.* Helps controls costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.* Maximizes profitability by ensuring portion control; monitoring accuracy of charge on a consistent basis. * Follows up with guests to ensure they were completely satisfied.* Maintains safe, secure, and healthy environment by following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; maintaining security and sprinkler systems; maintaining parking lot and walkways.* Maintains ambiance by controlling lighting, background music; monitoring food presentation and service.* Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.* Work closely with staff to ensure adequate job knowledge and performance.* Must maintain knowledge of all work areas and duties.* Performing Shift Huddles: Verify all Staff are in proper dress code.
