Melody Beaver Email & Phone Number

I began crafting when Covid hit, making masks for my staff and the rest of my Unit at Child and Family Services. I later branched out, making various crafts and graphic designs and selling them at flea markets and online. I now have a few stores which carry my physical artwork and am currently getting my online stores up and running, utilizing AI programs of various types. I am also in the process of educational content creation that will help others in their lifepath and self-healing journeys. I am, and always be, determined to make the world a better place. Even if those places are small households throughout the world. I hold the belief that we all should spread love and light every time we get the opportunity, even if that is by smiling at or telling a stranger hello.

Charlotte, North Carolina, Us

• Provide daily support and guidance to employees and candidates . Review and create resumes, conduct interviews to determine if candidates are qualified for open positions. Submit candidates and ensure they complete paperwork and credential verifications. Post-placement employment coaching and executed terminations, when necessary. • Partner with Onboarding and Human Resources to ensure all candidates follow through to completion with all required paperwork and I9 verifications. Monitor payroll submissions to ensure talent is paid on time, and assist in correcting if not. • Recruit candidates via multiple methods of recruitment.• Daily tracking of open job opportunities and talent pool.• Utilization of various translator programs to efficiently communicate with employment candidates.

• 3/2021-9/10/2022 – This position was to assist the Board of Review gain control over the Court of Appeal case submissions. I took over the program, catching up months’ worth of detail-oriented work that was past due. I tracked and prepared all cases whose Board of Review appeal decisions were being appealed to the Court of Appeals. This position required supervision of a Legal Assistant, submission of an amount of cases never before processed, creation of documents that show click-by-click guides on performing every step of the process, and educating my team members as well as my supervisors on how to perform the position. All work submitted had to be meticulously checked to make sure all needed documents were included, documents contained the correct docket number, and everything was in order for when the Judges reviewed the cases. • 3/2020 – 3/2021 – Hearing Officer for Appeal Tribunal. Heard and decided unemployment appeals for claimants in the state of Arkansas. Provided written decisions for each case that were then mailed to the claimants. • 7/2020-12/2020 – PUA Call Center (Temporary position) - Initially responsible for answering inbound calls and assisting claimants with their Pandemic Unemployment Assistance (PUA) case. Was reassigned as one of two Leads for the center after less than two months. Managed approximately thirty Specialists, took care of escalated situations, worked with upper management on a daily basis, and trained new hires. The call center later shut down and I was utilized in the document processing department until my layoff at the end of a timeframe which was utilizing federal funds.

• Supervise Family Service workers and all of their cases. Regularly review cases and reports to help correct missing information, ensure services are being provided properly, and help workers prioritize and carry out duties. • Help create an encouraging, supportive atmosphere in the office environment and urge staff to utilize self-care and company provided services to reduce turnover and burnout.• Keep upper Chain of Command informed as appropriate about progress and concerns of cases and request guidance as needed to solve problems with progress of cases.• Assist children and their families to improve their lives and reduce danger to children. Assist parents with children removed to navigate the DCFS and court systems and improve the chances of the children going home if safe and appropriate.•Perform investigations to determine appropriate course of action regarding families and children, as well as reports of employee disciplinary concerns.•Recruit new staff to fill open positions. Perform interviews, new hire processing, and train new staff, including having them shadow me in the field.

• Transitioned attorney into solo practice, manage office and online presence, converted business tracking to paperless online program.• Data entry of cases, billing, account tracking, document preparation for submitting to courts, schedule management, financial management for firm.

Springfield, Missouri, Us

• Education of and advocacy for youth with disabilities. Created and taught curriculum primarily based on life skills, social skills, and self-advocacy. Case management, school IEP and behavioral plan assistance and advocacy. Youth involved were aged from birth up to approximately 24 years old.• Provided advocacy assistance and resource location to remove barriers and discrimination which prevent full inclusion of people with disabilities into life, school, and employment.• Financial management including youth budget tracking, grant applications, and managing fundraising opportunities. Recruiting, management and coordination of all youth program volunteers.• Networked and collaborated with businesses, schools, other organizations and community groups for the benefit of our community. Gave presentations at conferences, workshops, colleges, and to other organizations to communicate processes instrumental to the success of our programs.• Worked with recipients of Social Security benefits to assist in tracking and understanding their benefits, and making a plan for how to claim benefits if they returned to work utilizing programs such as Ticket To Work, WIOA related programs, and assisted in access of Medicaid programs related to return to work. • Created and ran a summer camp from the ground up, utilizing WIOA funds for youth with disabilities. • Note: SCIL was renamed as empower:abilities.

• Monitor participants in medical studies to ensure safety and adherence to study guidelines. Serve meals, clean clinics, documentation of all events and issues, communicate effectively with upper management.• Create schedules for Participant Monitors, provide leadership during shifts and report employee concerns to proper administration contact. Assist Human Resource Manager in office duties, file management, and compilation of annual EEOC reports.

• Case management, advocacy, and employment development for people of various ages who have disabilities. Included heavy documentation, billing, and report submissions.• Education of clients on work expectations, life and social skills, and other soft skills needed for success in both employment and in life. Education of employers concerning benefits of hiring people through our organization, how to provide reasonable accommodations, and guidance on being more accessible to customers with disabilities.• Regular networking with other agencies and with prospective and existing employer partners.• Achieved average of 37 placements per year, consistently ranking as one of the top Employment Specialists in the state, plus achieved a record-setting six quarters of 100% retention.• Worked with recipients of Social Security benefits to assist in tracking and understanding their benefits and implementing a plan on claiming earnings when they return to work. Guided participants through work programs such as Ticket To Work, WIOA funded programs, and Medicaid for working individuals.

Charlotte, North Carolina, Us

• Performed all human resources, all employee benefit management, office management, and payroll duties for the store. Also performed shift management, cash office management, all employee scheduling, and reviewed statistics to determine raises. Employee staffing tended to be between 70 to 120 permanent and seasonal employees, depending on time of year.• Recruited for and represented the store in job fairs, Chamber of Commerce events, and in charity events.

Russellville, Ar, Us

I began as a student worker, and was promoted to Secretary II through the years. I learned and helped to teach all the Microsoft Office programs, supervised, hired, and scheduled up to 12 student workers while managing the Dean of Students office at the college. I provided customer service and assistance to students, faculty, staff, and parents on a daily basis. I managed the Student Center building, budgets, and inventory. I coordinated travel arrangements for Student Services Program Managers, as well as scheduling for the Dean of Students. Many other duties performed as needed.

B.A., Psychology

Associate Of Arts (A.A.), General Studies