Melody Johnson Email & Phone Number

Detroit Metropolitan Area

United States

Primary responsibility was to create sales documents and organize training for the Global Sales teams, create and maintain Onboarding plans for all sales teams, ensure all new hires have proper access to all systems, create training schedules for all sales new hire employees, update and publish documents in SharePoint, create product launch announcements.

Pontiac, Michigan, United States

Primary responsibility was designing and delivering training to Trainers, providing one-on-one coaching for Trainers and Instructional Designers, evaluating training materials, modeling, and teaching facilitator skills using effective classroom management

Detroit Metropolitan Area

Facilitated In-House and external employee training for the corporate vendors to support the ODLM Department. Delivered virtual and live classroom product and service training.

Tampa/St. Petersburg, Florida Area

Developed, scheduled, and facilitated training programs within operational budget for the Direct Sales and Sales Support teams. Facilitated a variety of training methods including classroom instruction, technology-based learning (interactive multimedia; web-based training programs, etc.) call simulations/role playing, coaching/mentoring, team/group.

Tampa/St. Petersburg, Florida Area

Managed staffing, scheduling, training within the allotted department budget. Recruited, interviewed, hired and led all training sessions for Direct Sales representatives, and sales support service partner personnel. Communicated territory assignments and set expectations. Executed within the department budget and exceeded department’s budgeted sales goals.

700 Carillon Parkway, St Petersburg, FL

Managed a team of up to 46 customer service representatives who processed inbound and outbound call activities; created a positive, team-oriented work environment by motivating and inspiring associates to create and achieve goals. Specific duties and responsibilities include: Recruited, interviewed, and hired new Inside Sales RepresentativesFacilitated.

Tampa/St. Petersburg, Florida Area

Managed a team of up to 7 consumer bankers who sold consumer loans and built relationships. Essential work duties for this role include complying with relevant policies, looking for ways to increase profitability and promoting a positive team environment, and guiding relationship bankers. Specific duties and responsibilities include: Recruited.

M.S., Communication Information Science

M.S. Communication Information Science

Bachelor'S Degree Marketing, Marketing