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Melody Chuang personal email
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Melody Chuang is a Senior Sales Operations Analyst at Grafana Labs. She possess expertise in social media, facebook, marketing, fashion, social networking and 15 more skills. Colleagues describe her as "Melody is one of the most present and energetic people I've ever worked with. She has the uncanny ability to manage clients through all stages of a client's onboarding lifecycle and beyond with poise, empathy, and an innovative approach. She is a great communicator, always willing to help her colleagues, and one can always count on her honest and thoughtful input. Melody's professional skills are most appreciated and valued but it is worth mentioning (since she has a real talent for design) that her personal aesthetic and passion for all things fashion don't go unnoticed- she is the most fashionable gal in the building!", "Melody has an incredible work ethic, a can-do and can figure it out attitude, and she does really great work. Melody has done a wide variety of projects for us over the past few months- everything from research and outreach to wholesale partners, pitching collaborations with bloggers and PR stories, designing beautiful marketing assets for us including several look books, line sheets, and press kits. She is really talented with design!! I even asked her to make a few signs and painted in-store assets for us and she did an incredible job. She is now helping our team design an e book having to do with social enterprises. She truly can wear many different hats and excel at the project she is working on. She is also very self driven- can understand the project and then bring it forth. Great communication skills, kind, cheerful, and great in a team or independently. I know Melody will be a great gift to any team that is lucky enough to have her!", and "When I worked with Melody, she was always on top of things and presented new ideas on how to make TSJG's social media initiative more effective. She has great writing and editing skills, as well as a positive attitude, making it easy to discuss anything with her. If given the chance, I'd definitely work with Melody again! :)"
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Senior Sales Operations AnalystGrafana Labs Nov 2023 - PresentNew York, Ny, Us -
Sales Operations AnalystGrafana Labs Jun 2022 - Oct 2023New York, Ny, Us -
Licensing Consultant - RpaUipath Jul 2019 - Feb 2020New York, Ny, UsManaged backend license organization/usage for strategic accounts; provided daily license usage analyses and advisement; provided licensing best practices and client support; trained external and internal cross-functional teams on licensing structure. -
Sales Operations Specialist - RpaUipath Apr 2018 - Jun 2019New York, Ny, UsFacilitated end-to-end deal review process; provided order management support; reviewed and revised license and service agreements and change requests; maintained continuous review with sales, legal, and finance teams to ensure proper documentation and processing during sales lifecycle; provided client support during deal review process; created and edited quotes using CPQ -
Student SuccessInstitute For Integrative Nutrition Oct 2017 - Mar 2018New York, Ny, UsSupported current students through Zendesk support software regarding navigation of online course portal and billing concerns; managed student support Facebook groups -
Customer Success ManagerTrendkite Apr 2016 - Aug 2017Austin, Texas, UsManaged relationship between TrendKite and client through daily contact; conducted client-onboarding and platform trainings; provided dashboard support through phone, email, and Intercom live chat. Empowered client as power user. -
Director Of Collegiate Relations (Volunteer)Austin Ama Oct 2015 - Jul 2017Austin, Texas, Us• Act as liaison for regional student chapters including UT Austin, Texas State University and St. Edward's University• Founded led AMA Austin's Mentorship Program -
Social Media Strategist & Customer SuccessNatural Stacks Inc Feb 2016 - Apr 2016Natural Stacks® is dedicated to creating the world's best all-natural nutritional supplements with full transparency. Each product contains only several premium sourced ingredients, each with a defined biomechanical purpose that's supported by science. Our mission is simple - to help people experience the highest level of performance by providing natural solutions that work.• Managed influencer marketing program; created and maintained partnerships with influencers • Wrote press releases and pitches • Managed creation of product commercials from start to finish: scouted talent, drafted scripts, and collaborated with video content agency• Resolved 30+ customer support tickets per day via HelpScout, live chat and phone support -
Public Relations - Fashion And Retail (Contractor)Pom Public Relations Dec 2015 - Apr 2016Provide PR support on a case by case basis. Clients: Shaesby, Designs by Lauren Nicole
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Community OperationsFacebook May 2015 - Jan 2016ProUnlimited @ Facebook• Responded to 1000+ tickets per day regarding log-in issues and hacked cases by applying Facebook policies to workflows• Identified and resolved bugs• Created new methods to improve user experience and ensured that users heard back from support within 24 hours• Trained new hires in workflows, policies and best practices -
Public Relations Intern, Retail And FashionTeysha Social Enterprises, Llc Jan 2015 - May 2015• Pioneered our blogger outreach strategy• Pitched bloggers as well as national and international wholesale opportunities• Used Photoshop to design and execute Teysha's first press kit, line sheet, online ads and in-store signage• Designed and wrote copy for our email blasts• Analyzed engagement and sales using Google Analytics, Shopify, and Facebook Pages• E-commerce operations: tracked and organized inventory on a bi-monthly basis and entered SKUs into Shopify• Co-directed 4 photoshoots: scouted ideal locations, styled, and posed modelsTeysha is an international development company focused on creating opportunities for communities through access to markets, focusing on indigenous traditions and creations. Founded on the principles of Conscious Capitalism, we seek to empower all stakeholders and create a thriving community.Teysha is proud to be a certified B Corporation. -
Public Relations Intern, Fashion, Retail, Lifestyle And EventPom Public Relations Aug 2014 - Dec 2014• Handled pre-event, on-site, and post-event PR including media check-in and interview coordination at various events, including the 1st annual Fashion X Dallas event• Drafted and edited pitches and press releases for local and small fashion, beauty, and food businesses• Determined appropriate client products to pitch for national outlets' holiday gift guides• Created media lists and compiled monthly wrap reportsClients: Fashion X Dallas, HACIENDA Austin, FOUND, Carved Creations, Springbox
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Stylist, Men'S FashionBombfell Aug 2014 - Oct 2014New York, Ny, Us• Communicated directly with clients and studied each client's social media profiles while taking note of their lifestyles/personalities to curate the best pieces for them• Worked 100+ tickets per day, responding to clients' concerns and interacted directly with clients each month to help them build a style-savvy wardrobe of their own -
Fashion Editorial Intern At Good Housekeeping MagazineHearst Magazines Jan 2014 - May 2014New York, Ny, Us• Managed sample trafficking in and out of the closet and entered each sample into our database• Assembled credit information using Excel and compiled credit lists for the April, May, and July 2014 issues• Acted as the primary contact for calling-in and shipping coordination of the samples for Good Housekeeping's Second Annual Spring Fling event -
Social Media Marketing InternTsjg Brands, Llc May 2013 - Dec 2013• Introduced and launched the first social media plan for TSJG, a women's apparel e-commerce startup• Managed a team of 2 interns and determined our next best steps by analyzing follower engagement using Hootsuite and Facebook Pages• Wrote and posted one blog entry per week to website -
Styling And Merchandising InternBombfell Jun 2012 - Aug 2012New York, Ny, Us• Styled clients using Bombfell's online styling platform• Took the measurements of each piece and entered the information into our databases• Merchandised inventory for hundreds of SKUs and wrote product descriptions of each garment featured in the inventory• Analyzed and tracked trend reports for the head buyer and attended the PROJECT, MAGIC, and ENK trade shows as an assistant buyer
Melody Chuang Skills
Melody Chuang Education Details
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Moody College Of CommunicationCorporate Communication -
Saint Francis High SchoolHigh School Diploma
Frequently Asked Questions about Melody Chuang
What company does Melody Chuang work for?
Melody Chuang works for Grafana Labs
What is Melody Chuang's role at the current company?
Melody Chuang's current role is Senior Sales Operations Analyst.
What is Melody Chuang's email address?
Melody Chuang's email address is me****@****ite.com
What is Melody Chuang's direct phone number?
Melody Chuang's direct phone number is +165035*****
What schools did Melody Chuang attend?
Melody Chuang attended Moody College Of Communication, Saint Francis High School.
What are some of Melody Chuang's interests?
Melody Chuang has interest in Civil Rights And Social Action, Environment, Science And Technology, Animal Welfare, Arts And Culture.
What skills is Melody Chuang known for?
Melody Chuang has skills like Social Media, Facebook, Marketing, Fashion, Social Networking, Social Media Marketing, Blogging, Styling, Press Releases, Editing, Public Relations, Event Planning.
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