Melody Nelson Email and Phone Number
Summary: Fall 2011 Marshall University Graduate School Adult Technical Education Fall 2009 University of Louisville graduate. Bachelor of Science degree in Workforce Leadership and Development with an Information Technology specialization. (online) Professional experience is a blend of customer impacting decision making and the use of technology and emerging media skills. Strong background in handling multiple projects while meeting time and budget expectations. A proven communicator with excellent interpersonal skills with both customers and coworkers.Specialties: adobe, adobe photoshop, billing, cms, computer hardware, customer relations, customer service, database administration, email, firewalls, forth, microsoft mail, microsoft office, microsoft outlook, netscape communicator, networking, process engineering, receiving, recording, scheduling, technical support, telecommunications, telephone skills, web site production, writing,
Coalfield Development Corporation
View- Website:
- mountainstateesc.com
- Employees:
- 23
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Lead Human Development CoordinatorCoalfield Development CorporationHuntington, Wv, Us
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EducatorMountain State Educational Services Cooperative Apr 2021 - PresentKanawha Adult Learning Center 500 Leon Sullivan Way Charleston Wv -
Anchor Adult EducatorCatholic Charities Of Wv Oct 2019 - PresentHuntington, West Virginia, United States
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EducatorMissionwv Oct 2015 - Oct 2019Hurricane WvPersonal Responsibility Education Program educator for Wayne, Cabell, and Clay County teenagers. Using the Reducing the Risk, Love Notes, Flash and Making Proud Choices curriculums to prevent teen pregnancy in targeted teenage audiences. -
Transition SpecialistStepping Stones Inc. May 2012 - Oct 2015Lavalette WvAssisted youth transitioning from foster care into adulthood in providing client services in a wide variety of fields: such as career and education linkages, housing, rehabilitation, or social work, including support for families. Assist clients in identifying and obtaining available benefits and social and community services. Worked with a variety of agencies such as DHHR, DRS, HRDF and local College and University Admissions and Counseling staff to ensure successful transitions.
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EducatorWorkforce Wv May 2011 - May 2012Counseled individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations. Administered tests such as TABE and WorkKeys to help determine career and education readiness. Prepared students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks. Met with local business leaders to advise and gain participation in a grant funded jobs program -
Web Developer/ProducerRecognition Media Feb 2008 - Jan 2009Used computers and computer systems to set up functions, enter data, or process information about entrants to the Webby, Communicator, Telly and Davey international awards programs• Assessed issues with entries and corrected them using many different software applications including Infranview, Photoshop and Adobe Microsoft office suite and CMS.• Assessed issues with office staff systems including networking, email (Outlook) client, security/firewall, and other software issues troubleshot and then corrected them. • Maintained and accurate mailing list for usage by the company using information emailed to me by potential entrants and returned mail. • Issued reminder emails regarding entry and payment• Maintained all web sites. -
Customer ServiceAt&T Mobility Jul 2001 - Feb 2008Provided customer service and Level 1 technical support for the number one mobile telecommunications company in the United States. Started with the fledgling Cingular in its first month of business and participated in its growth and acquisition of over 50 million customers. • Used computers and computer systems (including hardware and software) set up functions; enter data, and process customer information as well to build a knowledge database which is now used for training and everyday customer interactions. • Handle customer inquiries regarding technical as well as billing issues involving their mobile telephones • Used relevant information and individual judgment to determine whether events or processes complied with laws, regulations, and company standards -
Wic Medical Assistant/ClerkValley Health System Jun 1998 - Mar 2001• Using relevant information and individual judgment to determine whether participants qualified under the standards and regulations set forth by the federally funded Women Infants and Children Program.• Developing constructive and cooperative working relationships with WIC Participants and with other health professionals and maintaining them over time. • Entering, transcribing, recording, storing, or maintaining information in written and electronic form all participant information all health and income information gathered for nutritional and program purposes with the confidentiality of the participant being paramount. • Scheduling appointments and administering WIC food and formula vouchers to the participant in the methods set down by the Department of Agriculture. -
Directory Assistance OperatorBell Atlantic Apr 1993 - Oct 1995Using computers and computer systems (including hardware and software) to program, set up functions, enter data, or process information. Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Observing, receiving, and otherwise obtaining information from the customer and delivering information requested to the customer. Preparing customers for the change in technology as the company switched from human only directory assistance to computer aided directory assistance. -
Certified Nurses AssistantHeritage Manor Retirement Village Jun 1991 - Apr 1993Patient care and a extended care nursing facility
Melody Nelson Skills
Melody Nelson Education Details
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Adult Technical Education -
Huntington Junior College Of BusinessBusiness/ Medical Assistant -
Workforce Leadership And Development; Information Technology
Frequently Asked Questions about Melody Nelson
What company does Melody Nelson work for?
Melody Nelson works for Coalfield Development Corporation
What is Melody Nelson's role at the current company?
Melody Nelson's current role is Lead Human Development Coordinator.
What schools did Melody Nelson attend?
Melody Nelson attended Marshall University, Huntington Junior College Of Business, University Of Louisville.
What skills is Melody Nelson known for?
Melody Nelson has skills like Customer Service, Team Building, Leadership, Program Management, Call Center, Computer Hardware, Cms, Databases, Html 5, Outlook, Training, Microsoft Office.
Who are Melody Nelson's colleagues?
Melody Nelson's colleagues are Chelsea Anderson, Donna Ansari - Van Metre, Destiney Day, Tinessa Williamson, Whitney Slagle, Marsha Mullins, Tanner Hunter.
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