Melody Nelson Email & Phone Number

Huntington, Wv, Us

Kanawha Adult Learning Center 500 Leon Sullivan Way Charleston Wv

Huntington, West Virginia, United States

Hurricane Wv

Personal Responsibility Education Program educator for Wayne, Cabell, and Clay County teenagers. Using the Reducing the Risk, Love Notes, Flash and Making Proud Choices curriculums to prevent teen pregnancy in targeted teenage audiences.

Lavalette Wv

Assisted youth transitioning from foster care into adulthood in providing client services in a wide variety of fields: such as career and education linkages, housing, rehabilitation, or social work, including support for families. Assist clients in identifying and obtaining available benefits and social and community services. Worked with a variety of agencies such as DHHR, DRS, HRDF and local College and University Admissions and Counseling staff to ensure successful transitions.

Counseled individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations. Administered tests such as TABE and WorkKeys to help determine career and education readiness. Prepared students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks. Met with local business leaders to advise and gain participation in a grant funded jobs program

Used computers and computer systems to set up functions, enter data, or process information about entrants to the Webby, Communicator, Telly and Davey international awards programs• Assessed issues with entries and corrected them using many different software applications including Infranview, Photoshop and Adobe Microsoft office suite and CMS.• Assessed issues with office staff systems including networking, email (Outlook) client, security/firewall, and other software issues troubleshot and then corrected them. • Maintained and accurate mailing list for usage by the company using information emailed to me by potential entrants and returned mail. • Issued reminder emails regarding entry and payment• Maintained all web sites.

Provided customer service and Level 1 technical support for the number one mobile telecommunications company in the United States. Started with the fledgling Cingular in its first month of business and participated in its growth and acquisition of over 50 million customers. • Used computers and computer systems (including hardware and software) set up functions; enter data, and process customer information as well to build a knowledge database which is now used for training and everyday customer interactions. • Handle customer inquiries regarding technical as well as billing issues involving their mobile telephones • Used relevant information and individual judgment to determine whether events or processes complied with laws, regulations, and company standards

• Using relevant information and individual judgment to determine whether participants qualified under the standards and regulations set forth by the federally funded Women Infants and Children Program.• Developing constructive and cooperative working relationships with WIC Participants and with other health professionals and maintaining them over time. • Entering, transcribing, recording, storing, or maintaining information in written and electronic form all participant information all health and income information gathered for nutritional and program purposes with the confidentiality of the participant being paramount. • Scheduling appointments and administering WIC food and formula vouchers to the participant in the methods set down by the Department of Agriculture.

Using computers and computer systems (including hardware and software) to program, set up functions, enter data, or process information. Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Observing, receiving, and otherwise obtaining information from the customer and delivering information requested to the customer. Preparing customers for the change in technology as the company switched from human only directory assistance to computer aided directory assistance.

Patient care and a extended care nursing facility

Master Of Science - Ms, Adult Technical Education

Associate Degree, Business/ Medical Assistant

Bachelors, Workforce Leadership And Development; Information Technology