Melody Ezik Email & Phone Number

• Supervise a team of designers, creating literacy-based, hi-fidelity programs for a large library system and its outreach sites

Jacksonville, Florida, United States

• Engaged families, children, and teens by providing book recommendations, developing youth programs, and conducting outreach at local schools

Jacksonville, Florida Area

• Developed personalized study plans for remedial students, increasing exam pass rates from 75% to 90% over two years• Maximized traffic in the writing lab by increasing classroom visits 10%• Boosted students’ confidence through constructive and empathetic assessments of their work• Extended tutoring service points by developing and presenting writing and grammar review workshops each semester

Jacksonville, Florida Area

• Designed promotional materials, such as flyers and banner ads, for Student Engagement events• Collaborated with the marketing team at weekly meetings on ways to develop designs• Created icons, graphs, and charts to be used in infographics for presentations at the College• Proofread and edited copy as necessary

Jacksonville, Florida Area

• Wrote press releases for upcoming events and exhibitions • Acted as a representative for the Museum at several community arts events• Wrote and published articles to the Museum blog using WordPress

Jacksonville, Florida Area

• Managed issues with dissatisfied customers through on-the-spot conflict resolution• Provided training to new staff members

Jacksonville, Florida Area

• Maintained a strong understanding of company values and customer needs, responding quickly to complex requests in a fast-paced environment• Engaged customers in a highly visible role, conveying a positive and professional attitude

Masters, Library And Information Science

Bachelor Of Applied Science - Basc, Digital Communication And Media/Multimedia