• Conduct client CDD and EDD• Analyse data and documents to determine client risk profile• Partake in quarterly and annual client compliance reviews• Prepare quarterly and annual review reports for management• Develop training materials for Compliance staff• Prepare AML Compliance policy• Perform background screening using World Check

• Managed and executed numerous successful projects involving communication strategy development, change management and process re-engineering. Key projects include:• Devised a change management plan for a large entity in the insurance industry to facilitate the transition into the new operating model and implement the governance structure• Developed a communication strategy to felicitate the product launch by detailing the objectives, methods of communication and performance… Show more • Managed and executed numerous successful projects involving communication strategy development, change management and process re-engineering. Key projects include:• Devised a change management plan for a large entity in the insurance industry to facilitate the transition into the new operating model and implement the governance structure• Developed a communication strategy to felicitate the product launch by detailing the objectives, methods of communication and performance indicators• Created the IT policies and procedures and conducted multiple knowledge transfer workshops for a leading company in the retail industry• Led the research and market analysis for the launch of a new IT solution in the GCC market• Created communication content and presentations for internal and external use• Organized various events with multiple entities that generated new customer-focused initiatives• Conducted numerous trainings for IT solutions, business writing and change management Show less

• Led the internal and external communications for the transformation initiatives• Upgraded and monitored the IT departments online “How-to” page• Managed over 200 training sessions with 500+ employees to introduce the new IT governance andsystems

• Directed the overall marketing and communications department• Modified the design and content of the company website, which resulted in 55% higher traffic• Planned and executed well-received comprehensive marketing/communication plans• Created and implemented the company’s branding guidelines• Performed ongoing market research and demographic profiling to identify and capitalize on the market needs

• Designed and created new branding guidelines that was implemented company-wide• Developed marketing project strategies and plans while managing budgets• Managed and participated in GITEX Technology week for 4 consecutive years