Story 📔I’m a UX designer driven by a passion for creating intuitive and engaging user experiences, with a strong focus on user-centered design and accessibility. My design journey began at 16 when I crafted my first website using Wix for a biotechnology competition. Although I initially pursued a degree in Biology, my true passion for web design ultimately led me back to the creative world.Experience 👩🏻💼Currently, I am a UX design intern at the California Public Employees’ Retirement System (CalPERS), where I review wireframes and user flows to ensure the CalPERS website is accessible to a diverse audience. Previously, I've gained experience through various graphic design and digital marketing internships, honing my skills in logo and campaign design, social media management, and digital marketing.Values ❤️I thrive in collaborative environments where designers support each other through constructive critique and user-centered thinking. My design philosophy centers on the belief that user insights and business goals should drive every decision. I value diligence and teamwork, believing that success is achieved through wholehearted dedication. I'm committed to fostering a culture of mutual support, aiming to create a work environment where shared success is the norm.Opportunities ✨I’m actively seeking opportunities in design positions where I can leverage both my graphic design and UX design skills to contribute to and grow within a dynamic team. I'm eager to expand my skill set, take on diverse challenges, and learn as much as I can as a generalist designer. Ultimately, my goal is to specialize in an aspect of UX and eventually work at FAANG companies. I bring fresh perspectives and a competitive edge, excited to contribute to innovative projects and ensure an excellent user experience.Funsies ☕Outside of work, you can find me either at the gym tackling leg day, practicing yoga at home or decluttering my space. I also enjoy cafe hopping and savoring boba drinks on the go.Feel free to connect with me here on LinkedIn!
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User Experience (Ux) DesignerCalpersSacramento, Ca, Us
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Business AnalystCalpers Nov 2023 - PresentSacramento, California, United States -
Ux Design Student AssistantCalpers Aug 2023 - Nov 2023400 Q Street, Sacramento, Ca 95811• Improved cross-functional collaboration by reviewing wireframes and user flows on Figma to ensure accurate representation of system behaviors to facilitate better understanding among product managers, developers, business analysts, and the accessibility compliance team.• Conducted in-depth qualitative and quantitative research via Optimal Workshop and Survey Monkey, including user interviews, surveys, tree-testing, and usability testing, to identify key pain points and improve the information architecture at CalPERS. Leading to a 30% increase in user task efficiency and significantly enhancing information discovery and accessibility.• Reviewed test environments during UX validation and logged defects on ALM to ensure web pages adhered to user experience documentation, contributing to successful product releases.• Contributed to the creation of UX analysis documents by identifying priorities, impacts and user groups.• Achieved a 200% engagement growth rate on the UX Team’s Viva Engage page since Aug 202 by creating educational content using best practices and plain language for enterprise stakeholders.• Automated the content lifecycle management system with VBA scripting, reducing content management tracking time by 60% and enhancing cross-functional collaboration.
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Design InternUnion Well Inc. Jun 2023 - Jul 20236000 J Street, Sacramento, Ca 95819• Boosted event participation through the development of comprehensive marketing campaigns for campus events, delivering a variety of high-impact physical and digital assets—including 20x30 posters, animated social media graphics, stickers, and digital TV displays—using Illustrator, Photoshop, and After Effects to significantly enhance event visibility.• Led the “Sticker of the Month” campaign, where I developed visually appealing campaign visuals and unique sticker designs that boosted student engagement.• Participated in concept testing and iteration, gathering feedback to refine designs for improved user engagement and effectiveness. -
Lead Graphic Design InternCalifornia State University-Sacramento Aug 2022 - May 20236000 J Street, Sacramento, Ca 95819• Increased event participation by 20% by spearheading the design of marketing materials for the APIDA Center, creating impactful print and digital assets with Illustrator, InDesign, and Photoshop, including 20x30 posters, flyers, and social media content.• Stayed updated on design trends and best practices to ensure that the marketing materials for the APIDA Center were not only visually compelling but also aligned with current industry standards.• Collaborated with the Asian and API community on campus, enhancing event outreach and fostering strong relationships with influential community figures.• Facilitated seamless event execution by actively participating in event planning, enhancing attendee experience and fostering valuable connections with influential community leaders, including renowned journalist and writer Laura Ling. -
Graphic Design Student ExternUc Davis Health Mar 2022 - May 20233630 Business Dr, Sacramento, Ca 95820• Designed comprehensive health handbooks for patients, leveraging my Biotech and Biology background to ensure accuracy and accessibility, resulting in a 30% increase in patient comprehension of medical information.• Elevated patient outreach by 40% by ensuring brand consistency and delivering high-quality designs across print materials such as brochures, panel cards, mailing cards, and stand-up banners, significantly boosting patient engagement.• Spearheaded the content management and redesign of the "For Providers" landing page UI for UC Davis Health Management Education, leading to a 40% increase in user satisfaction and a 20% reduction in navigation time.• Collaborated with healthcare professionals to create visually compelling and informative materials that adhere to UC Davis Health branding guidelines, resulting in a 35% improvement in patient comprehension and effective communication of complex medical information. -
Sales AssociateHollister Co. Jun 2022 - Oct 2022Sacramento, California, United StatesHelped with customer needs and product inventory, organized store-front, and attended to cash registers. -
Social Media Marketing InternCalmed & Co Jan 2021 - Jan 2022Hong Kong Sar• Developed and executed social media marketing strategies, creating engaging content and designing visually appealing posts and stories, which drove a 25% increase in brand awareness and a 30% boost in audience engagement.• Facilitated successful launch events with media presence, enhancing press relations and ensuring smooth event execution, which resulted in a 20% increase in media coverage and positive publicity (as measured by media mentions and event feedback).• Designed and developed the Calmed & Co Website with Wordpress and their CMS.• Collaborated with the press during high-pressure situations, maintaining positive media coverage and contributing to a 15% boost in product promotion success.
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Apple Inc. Siri Annotator/TranslatorAdvantis Global Nov 2020 - Jul 2021California, United States• Translated and annotated Apple Siri commands given in Cantonese to English. • Built "command trees" based on the Siri command given in Cantonese to help the AI/computer learn the pattern that this type of command should yield a certain result or action. -
Digital Marketing InternFreelance Sep 2020 - Mar 2021Hong Kong SarDesigned social media posts, stories, and logos for small start-up companies in Hong Kong
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Parttime Sales AssociateBath & Body Works Sep 2020 - Nov 2020 -
Work Study StudentWeimbs Lab Jan 2020 - Apr 2020Santa Barbara, California, United States
Melody Chan Education Details
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Graphic Design
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University Of California, Santa BarbaraArt & Communication -
Graphic Design
Frequently Asked Questions about Melody Chan
What company does Melody Chan work for?
Melody Chan works for Calpers
What is Melody Chan's role at the current company?
Melody Chan's current role is User Experience (UX) Designer.
What schools did Melody Chan attend?
Melody Chan attended California State University-Sacramento, University Of California, Santa Barbara, California State University-Sacramento.
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2miraclemileadvisors.com, comcast.com -
Melody Chan
Software Engineer | Master'S In Computer Science, Java Development | Aws Certified Cloud Practitioner | Oracle Certified Professional Java DeveloperPittsburgh, Pa -
Melody Chan
San Francisco, Ca1dropbox.com -
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