Flexible, customer-focused front office specialist and client services rep. Background combines entrepreneurship, sales management, and customer service roles. Calm under pressure; able to adapt to rapidly changing needs and priorities. Known as a quick learner who works well independently or in team setting. Very dependable and respects client confidentiality. Bachelor’s degree in business administration. Core competencies include: » Office administration: As Owner of Embroidery by Design, performed all office operations, including scheduling, accounting, and managing inventory, vendors, and suppliers. Managed complex and simultaneous tasks including: organizing workflow systems, bidding, invoicing, business development, and account management. » Customer service: At Embroidery by Design, generated 95% of sales with other businesses. Customers included the U.S. Army Corps of Engineers, the FAA, and Brent Scarbrough and Company. Shipped products as far away as Iraq and Australia. At Publicis, 11 out of my 15 P&G reps placed in the top 24 reps out of 210 in the country. » Healthcare management: Deep experience in healthcare, including 10 years in healthcare management. As District Sales Manager at Quintiles, built a team of eight full-time oncology sales reps who covered a five-state area for Cephalon. At Publicis, trained, hired, and developed 32 part-time pharmaceutical reps who represented Procter & Gamble Pharmaceuticals, Ortho-McNeil, and Merck-Dupont Pharma. » Potential titles: administrative assistant, administrative specialist, client services representative, customer service representative, front office assistant, front office specialist, office administrative specialist, office administrator, office assistant, office manager, office specialist, patient services rep, patient services specialist, receptionist.