• part of a team that supported a project with a major client• developed Looker dashboards with Snowflake backend and some LookML development• created derived tables, views, and calculated measures to support dashboard visualizations• supported adhoc requests and peer reviews• attended daily scrum meeting, sprint planning, and retrospectives

Business and Technical Strategy • Primary POC for stakeholders, and large cross organization partnerships • Responsible for technical strategy and architectural design related to the platform (high level of collaboration with product owner for the Program Data Repository) • Develops quarterly strategic plans for Tableau dashboard team • Development and oversees the QC and data governance processes for the analytics platformsTeam Leadership• Oversees Tableau Business Analysts work and development.• Leads agile development processes with Tableau Business Analysts. Leads daily standups, bi-weekly sprint planning, bi-weekly sprint review, maintains JIRA board, schedules work for Tableau Business Analysts• Develops and maintains high level plans and product roadmaps for all dashboards: timelines and product requirements documents• Collects initial requirements from product stakeholders and develops detailed product requirements documentation (PRD).• Collaborates with product stakeholders and business analysts to develop mockups• Interfaces with product stakeholders for approval on initial designs• Conducts review and approval meetings with the product stakeholders• Ensures quality control is implementedImprovements Made• Identified several things with Tableau that needed to be improved on, including an upgrade to the Tableau server• Initiated the project to upgrade the server and assisted cross teams as the project manager• Identified performance issues with data sources and dashboards• Documented an optimization and improvement plan around our data sources and dashboards• Wrote up policies and procedures for our team that did not exist around dashboard best practices and standards, quality control, and deployment plan to improve quality and processes• Successfully managed projects that delivered new dashboards • Made optimization improvements with several dashboards based on re-design of filters, improvement to data sources, or to the dashboards

• supported the monthly KPI metrics process for Clinical Operations and assisted with process improvements around the KPI process, this data us also used to make staffing decisions• worked with clinical operations to provide analytics and Tableau dashboards • performed data analysis, created udfs, stored procedures or views to support SSRS reports and Tableau dashboards• worked on the Provider Assessment project to provide the Tableau KPI analytics dashboards, these analytics are used to make business decisions around provider performance • worked on the Provider Scheduling project to provide scheduling dashboards around providers and shift data at facilities, this data is used to identify staffing needs and analytics

• worked with marketing and business to provide analytics and Power BI dashboards • created small SSIS packages to import or export data for various project needs, or to support Power BI dashboards• t-sql development for stored procedures, udfs, and adhoc analysis• working with Data Vault Modeling and enhancements of the database when importing new data for various projects• participated in both Scrum and Kanban

• lead the POC for helping choose a new BI tool• implemented and configured a dev and production Tableau Server application using a distributed installation, setting up projects, permissions, extracts, custom schedules• developed Tableau Dashboards from various data sources • provided support for Tableau desktop and Tableau server application• upgraded the SSRS server from SQL Server 2005 to SQL Server 2008 R2• worked on project to rewrite all the operational reporting in the new data warehouse; created stored procedures, udfs, views, SSRS reports using BIDS 2010 & SQL Server 2012• participated in sprint planning and scrum meetings• gathered and analyzed business requirements for reporting• developed SSIS packages to support reporting needs• created a SharePoint site for our SSRS reports, setting up groups, permissions, libraries, data sources