Melody Lam Email & Phone Number

Canada

Toronto, Ontario, Canada

• Provide continuous and attentive supervision of children.
• Develop program planning and implementation.
• Adhere to licensing requirements and program policies and procedures.
• Provide and maintain a safe, secure, organized and clean learning environment both in the classroom and outdoors.
• Ensure that health, safety, and all standards are met according to Ministry regulations.
• Prepare and maintain daily attendance, documentation and other reports/records as required.

Toronto, Ontario, Canada

• Implemented hands-on, play-based strategies for experiential learning.
• Established indoor and outdoor safe play environments for toddler-age children.
• Maintained accurate records and documentation, ensuring compliance with regulatory requirements and program standards.
• Developed professional relationships with parents, educators, directors and therapists.

Toronto, Ontario, Canada

• Maintained tidy and clean classroom consistent with safety and health standards.
• Encouraged children to be understanding of others, show good manners and instructed in other social development behaviours.
• Observed each child to help improve social, mental and behavioral competencies.
• Managed daily attendance and reported absences to Cooperating educators for parental notification.

Hong Kong

Hong Kong

Event and Marketing agency

Hong Kong

Ptarmigan Media is a media planning and buying agency that provides media solutions to financial services clients worldwide. We provide media planning and buying, research and insight, technology, and content solutions. Ptarmigan offers specialist media advisory services; helps clients to reach, engage, and influence retail, institutional, corporate.

• Monitoring on-site promotional activities at trade fairs and events
• Identify new customers with high volume of cold calls and sales visits
• Fully responsible for conceptualizing, writing, editing and producing various marketing materials in both print and electronic formats
• Coordinate with contractors and hall management on venue decor’s technical specificationMajor works were Shoes & Leather - Guangzhou which takes over 90,000sqm with 1200+ international exhibitors and countries.

Hong Kong

• Provide professional phone banking services to customers, seeking to acquire, retain and develop profitable relationships through phone channels
• Handle customer enquiries, perform banking transactions and resolve customer dispute/complaint cases

• Follow up and clarify product returns with warehouse
• Provide accurate and updated maintenance of database system

Early Childhood Education And Teaching

Bachelor Of Arts (B.A.), English Language And Literature, General