Dev N Persad Email & Phone Number

Fort Lauderdale, Fl, Us

Morristown, New Jersey, Us

Transformation Without Disruption.

Morristown, New Jersey, Us

Spoken Communications is one of the fastest growing technology companies in the northwest, with over 200% annual sales growth and is backed by Ignition Partners and Ignition Capital, leading investment firms established by senior leaders from Microsoft and AT&T Wireless. Spoken provides mission critical technology services to call centers through its cloud based telephony platform and is on its way to becoming a large, market-defining company in the industry. Currently, the company is managing the telephony infrastructure for 12 significant companies and servicing over 200 million minutes of customer talk time per year across over 4,000 call center agents in a remote, work from home environment. Spoken's culture is casual yet high energy. We are passionate about customer service and enjoy working in a collaborative environment. We value work/life balance, efficiency, simplicity, and making a difference in the world. Spoken offers exceptional professional and financial growth potential.

Reporting to the Executive VP of Operations,currently responsible for the operational success of the project team, ensuring seamless team management and development, program delivery, and quality control and evaluation.ResponsibilitiesLeadership:Cultivate existing relationships with clients, vendors and suppliers while ensuring the successful and on time delivery of IT related projects.Develop and implement strategies that will maximize the synergies among program areasTeam Management and Development:Instill a sense of accountability among team members by modeling tight oversight of individual and organization performance standards.Program Manager responsible for the successful and efficient delivery of projects by a very skilled team of Project Managers servicing various call center and telephony based clients.

Sr Technical Project Manager - Building and managing New DataCenters in the US and Philippines. Migration of call centers to Spoken's ACD technology and strategic locations. On-boarding of clients to Spoken Avaya driven call centers.

Contractor - Sr Technical Project Manager - New DataCenters in the US and Philippines. Migration of call centers to Spoken's ACD technology and strategic locations. On-boarding of Spoken Avaya driven call centers.

Dublin, Coolock, Ie

Sr Infrastructure Project Manager responsible for New Facilities, Data Centers, Acquisition and other related relocation projects. Construction, Infrastructure, Logistics, Financial/Budget management for large scale strategic regional and global projects. Global datacenter rationalization.

Miramar, Florida, Us

Delivery of world class Project Management results for a very dynamic and fast paced organization that is scaling rapidly into the virtual work at home agent (Virtual Call Center) industry leader. Strategic planning and financial consideration with regards to time-lines and schedules. On time, under budget and quality delivery of projects!

Fort Lauderdale, Fl, Us

Sr Infrastructure PM responsible for building and deploying new World Class Cage on new floor at Co-Location Facility in Miami. World class data center, Cisco Infrastructure, Cabling, Telecom Vendor Management, Global IT connectivity and redundancy.

Palm Beach Gardens, Fl, Us

Tire Kingdom Corporation a Division of Sumitomo Corporation of America headquartered in Palm Beach Gardens, Florida.Managed several infrastructure projects, Data Center Relocation, SAP, JDE Migrations from IBM Series 5 to 6. EMC ADM/SMARTS Implementation and Security Portfolios

Skokie, Illinois, Us

Enterprise class Presales Security Architect for 9 Forsythe Account Managers in the Southeast, providing advanced technical design and recommendations for organizations as well as project management for end to end solutions.Good Understanding of Risk, Corporate Governance & Legal issues related to Information Security. Ability to discuss business issues as well as technical issuesnwith CxO's throughout the enterprise as well as articulate regulatory compliance issues.Heavy focus on SEIM, DLP, IDS, IPS, PCI Compliance. Coverage area Atlanta GA, FL, MS, AL.

Fort Lauderdale, Fl, Us

Service Delivery Manager for Auxis responsible for largest client Applica Consumer Products/Salton. "Black & Decker Appliances" ITIL Shop, Cisco Partner.

Manage team of System Engineers and project managed deployment and installation teams.

Miami Beach, Florida, Us

Senior Network (Cisco/Checkpoint) Engineer CCNP, CCIE Written

CISCO and Microsoft Engineer Assigned to City of Holywood Infrastructure Redesign Project.

Miami, Florida, Us

Senior Network and Server Engineer

Miami, Florida, Us

CCNA, CCNP, MCSE

Boca Raton, Fl, Us

Managed day to day IT Infrastructure Operations. Responsible for a team of 12 Engineers and Support personnel with remote operations in NYC.

Managed a team of 26 Sales Counselors in Audio, Video and Computers. Most successful sales department for 6 consecutive quartersProvided daily product training and resolved customer service issuesStore Manager for Hialeah, Del Ray Beach Locations.

Developed specialized accounting applications using PASCAL and BASIC for an Accounting firm.Designed, Built and Implemented several computer based accounting systems for Mid sized corporations serviced by CABSL. Caribbean Region

Master Of Business Administration (Mba), Information Technology Project Management

Associates Degree (A.A, Computer Networking And Systems Administration

· Diploma, Computer Programming & Systems Admin

Hsdp, Sciences

High School Entrance, Geology/Earth Science, General