Melody Rico Email & Phone Number

1441 Canyon Del Rey, Seaside CA 93955, United States

Seaside, California, United States

Seaside, California, United States

Overseeing Housekeeping, Over seeing Front Desk, Helping with other duties around the hotel as needed

Seaside, California, United States

Seaside, California

• Set to bring in over 1 Million Dollars in Revenue
• Exceeded Goals in 2018 - 1st (120%),
• Exceeded Goals in 2017 - 1st Trimester (128%), 3rd Trimester (123%), Year (104%)
• Managing $450,000+ in Sales Goals and upselling over $150,000+ in existing booked business in 2016
• Exceeded Goals in each Quarter in 2016 - 1st (107%), 2nd (121%), 3rd (196%), 4th (129%)
• Managing Non-Profits, SMERF, Local Socials and coordinating event through entire booking process

Seaside, California

- Alumni Advisory Board 2019 - Present- President, 2011-2012- Vice President, 2010-2011- Board Member, 2009-2010

Quail Lodge & Golf Course

• Managing $500,000+ in Food & Beverage and upselling over $75,000+ in existing booked business
• Following through with booked events, which includes answer clients questions, obtaining event information, scheduling payment details and supervising functions
• Partnering with other departments throughout the organization to ensure a successful function
• Managing client relationships with new business as well as maintaining a rapport with existing account.
• Gather information and creating banquet event order and resumes
• Assist with site visits and creating proposals and contracts

• Responsible for making sure all paperwork is updated and distributed to all departments and clients
• Assist Catering Sales Managers in attaining final approvals on paperwork and payment
• Conduct site visits when necessary
• Assist in preparing paperwork for events
• Attend weekly Banquet Event Orders (BEO) meetings
• Conduct a variety of tasks to help assist the Cater Sales Manager

Monterey, California

- Shift Captain- GuideOver 1000+ hours of service

Monterey, California

• Organized and facilitated the transportation of up to 50 middle school students between the aquarium and4 participating schools.
• Chaperoned students during outdoor activities.
• Maintained attendance records.
• Acted as a liaison to parents, regarding activities and transportation.

Carmel, California

• Oversaw daily administrative tasks, including preparation of appointment briefs and mailings.
• Followed up with clients and New York Life pending services.
• Organized space set-ups and take-downs for various events.
• Tasked with ensuring all forms and kits were up to date.

Monterey, California

• Committees:
• Crab Feed Co-Chair; raised over 50k
• Crab Feed
• Directory/Yearbook
• Photographer
• Que Pasa (Newsletter)

Seaside, California

• Assigned, charged, and audited over 700 student accounts.
• Oversaw 15 student assistants by providing training and follow up, assignment distribution, coaching, and documentation.
• Assisted international and domestic program students in settling into campus housing.
• Provided timely and efficient customer service to students and their families.
• Completed monthly revenue and occupant reports for Management.
• Created, compiled, and ran the department executive reports that are used by campus partners.

Seaside, California

• Consolidated and implemented new centralized function, to serve as the housing service desk for all students.
• Hired, trained and supervised 15 student assistants; delegated assignments, evaluated performance, and provided discipline as needed.
• Built relationships with students, campus staff, and the public.
• Received, logged, and disbursed student packages.
• Created and implemented a new training manual, using MS Office.

Monterey, California

• Greeted customers and assisted them with product selections.
• Tendered customer payments.
• Stocked and replenished merchandise.

Monterey, California

• Assisted Management with monitoring daily sales goals.
• Supervised employees and motivated them to achieve sales goals.
• Opened and closed the store, as well as counted, recorded, and deposited daily revenues.

Monterey, California

• Received, tracked, and deposited daily revenues.
• Facilitated mixers and other major events.
• Provided question support and directions to visitors of the Chamber.
• Provided administrative support for Chamber staff, including meeting setup, reception, mailings, and document preparation.

Seaside, California

• Oversaw the work of 11 Resident Advisors and acted as a mentor to junior staff.
• Responsible for the livelihood of 30-60 resident students.
• Provided oversight of residential life, including safety and student activities.
• Addressed lockouts, noise complaints, and substance use with resident students.
• Prepared rooms for guests and led campus tours

Master Of Science (M.S.), Recreation And Tourism

Bachelor Of Science (B.S.), Earth Systems, Science, And Policy

Activities and Societies: Senior Resident Advisor, Resident Advisor, Student Assistant