Melody Mcmullan Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Led seminars with up to 35 students, sharing course materials and guiding class activities• Acted as advisor for undergraduate student research projects, providing feedback and grading all class assignments• Supported Dr. Lorena Escandon with class processes including student communication, resource creation and online portal administration

Toronto, Ontario, Canada

• Connected research project with possible collaborators, organizing meetings and taking appropriate notes for follow-up• Engaged in literature review process, searching keywords, evaluating academic texts, collecting appropriate notes and suggesting new avenues of approach• Supported research ethics application process, including developing workshop protocol and resources, and engaging in research on required approvals

Toronto, Ontario, Canada

Toronto, Canada Area

• Organized conference attendance, including travel, meeting targeting/booking, and ensured marketing materials for all projects was completed and prepped with marketing department• Ran short film distribution, generated festival plans, applied, and delivered materials• Production support, assisted with funding applications, ensured network delivery, and provided project management support to animated projects• Provided HR support services including running hiring process, onboarding new staff members and organizing staff social events

Toronto, Canada Area

• Acted as assistant to agent Kerry Ball, accepting and screening calls, email and visitors while also arranging schedule, setting meetings, planning travel and filing expense reports• Worked with fellow assistant to handle all administrative support for 2 agents and 50+ clients • Worked as receptionist/office manager including tasks such as phone and mail administration, supply procurement, vacation tracking and liaising with building owners • Generated client search databases, both passive and active, gathering key information on prospective clients and tracking agency evaluation metrics

Toronto, Canada Area

• Requested, received, and catalogued required personal contact information for 100+ cast & crew on many different projects, ensuring readiness for CRA audits• Administered time-sensitive department tasks such as weekly paycheque distribution and monthly report generation• Worked on a variety of administrative projects including production start-up and wrap, tax credit calculations, audits and production year-end• Experience with various aspects of EP Canada Global Vista and Global Exchange software

Toronto, Canada

• Provided reception services to an average of 100+ students per day (300+ during busy periods) by determining area of need, triaging services, and using proprietary software• Communicated information about Ryerson to prospective students during campus tours of 25+ people and at the Ontario University Fair to the fair’s 100,000+ attendees• Assisted clients with general information services, requiring extensive non-domain knowledge of all Ryerson services, programs, and offerings

Toronto, Canada

• Worked closely with sales team to achieve targets, with the store team beating sales targets by 10% each month of employment• Provided front-line customer service requiring extensive product knowledge, acute customer care, and excellent multi-tasking ability

Toronto, Canada Area

• Provided competent cashier service with emphasis on speed of scanning, quality of packing and memorization of hundreds of grocery codes• Additional customer service responsibility included selling secure products, helping cashiers and processing returns & exchanges• Experience working with a diverse range of customers in a wide variety of situations

Marton, New Zealand

• Served as on-call staff at a boarding school, being called to engage in a wide range of duties including reception, supervision, child/youth care, and basic teaching• Experience working closely with people of other cultures, gaining an understanding of Australian/New Zealander, German, and British norms, while also working with students for whom English was a second language• Assigned high-responsibility tasks such as supervision in boarding houses, assistant teaching, and running a small theatre program

Master Of Arts - Ma, Media & Culture

Bachelor Of Arts (Ba), Creative Industries

Activities and Societies: Fanatics Domain, RUTV, Creative Industries Course Union

Ontario Secondary School Diploma, Drama

Activities and Societies: Student Advisory Council, Major School Musical Productions• Excelled at both academic studies as well as studies.