Talent Acquisition●Sourced of suitable applicants by conducting research on job boards, applicant tracking systems, company web sites etc.●Recruited passive candidates through phone calls, emails, and general relationship-building.●Conducted pre-assessment calls with candidates, verifying different items such as qualifications, availability, and compensation requirements.●Organized and keeping of candidates’ files, tracking their activities, opportunities, and references.●Maintained a record of candidates sourced through the SS Tracker.●Created end of day reports of productivity and results.NCR: February 2020- January 2021Customer Service Representative/Collection (Remote)●Helped Sprint Telco customers come up with a better plan by negotiating on how to settle their existing or past due Sprint account balances. ●Processing payment. Helped the customer set up payment arrangements.●Processed upgrades to customer devices and/or mobile plan.●Track orders for customer’s purchases made online, over the phone, and at the Sprint store.●Answer general inquiries over the phone.●Explained to the customers what’s on their bill, and find out the reason for the changes. Sent duplicate copies if requested by the customers. ●Assisted customers in adding a new line.NCR: October 2017- February 2020Customer Service Representative●Assisted Humana insurance holders and mostly elderly to order their medications online. ●Verified medication with the prescribing doctor and process the order and refills and have it delivered to the customer’s mailing address. ●Track orders for customer’s purchases made online and over the phone●Processed temporary fill covered by humana insurance at a local pharmacy if the customer needs it. ●Requested for new prescription from the customer’s doctor if prescription expired.Skills● Recruiting ● Sourcing● Paper Screening/ Screening Resumes● Applicant Tracking System● Talent Acquisition● Internet Recruiting● Interviews