Melody Sutton Email & Phone Number

Des Moines, Iowa, United States

Serves in a key leadership and execution role within a team responsible for delivering an integrated change portfolio aligned to the goals of the member experience strategy. Manage organizational dependencies for the member experience team across project investments, relevant operational activities and shared goals. Deliver results by actively sourcing, analyzing and managing dependencies across the member experience portfolio of work. Using effective relationship management skills, collaborate with stakeholders across the organization to ensure shared goals are defined, measured and managed that balance member experience team goals and operational goals of the company.

Des Moines, Iowa Area

Collaborate within Human Resources, business stakeholders, and subject matter experts, to develop and deliver foundational and targeted learning and development solutions for Wellmark. Manage the content creation and development for a Leadership Development strategy and program. Design, facilitate, and assess learning programs, resources, and tools that reflect adult learning principles, multiple modalities and a blended learning approach. Tasked with implementing an organizational wide employee engagement initiative--StandOut. This included customizing/re-writing content to support and compliment Wellmark and its culture.

Des Moines, Iowa, United States

Develop course content and create a conducive learning environment for Organizational Design and Development (Management 145). This course helps students develop a basic understanding of organizations and the importance they have in our lives. It also provides the knowledge and skills needed by managers and administrators to improve organizational effectiveness. The focus is onthe macro aspects of organizations and the integration of the classic and contemporary views. Some of the topics include: environment, goals, size, growth, structure, life cycle, culture, politics, effectiveness, adaptation, survival, innovation, change management, organizational design and development, and social responsibility.

Jacksonville, Nc

• Supervise P&PD Instructors(7 Instructors and 1 Administrative Technician) to include: assigning and distributing work, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, disciplinary actions, completing performance reviews, signing timesheets, training employees, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment• Adapt instructional strategies to meet student needs and utilizes technology and varied media as appropriate. Uses computer-aided guidance packages and develops with P&PD subject matter experts, web-based materials for use by Marines and their families• Facilitate P&PD’s workshops, activities, and events. Responsible for coordinating with the program subject matter experts to assist in increasing student learning through contributing relevant and progressive instructional strategies to the USMC curriculum, designing and implementing effective learning strategies and environments, and delivering instruction of high quality• Conduct, organize and provide program analysis and economic analyses to ensure functional needs are met for programs and services. Recommend corrective actions and support follow up inspections• Assist in the development of plans for current and projected programs to achieve goals and objectives. Collect, verify and adjust data from diverse sources and perform qualitative analysis • Prepare reports and input for budgets for the personal and professional development programs• Assist in the development of policy and procedures that support effective execution of classroom instruction and advising to promote the academic, career, personal and social development of the students• Maintain effective working relationships with internal and external organizations to MCCS; using tact, diplomacy, and overall professionalism; resulting in collaborative relationships with partnered agencies

Jacksonville, North Carolina Area

• Instructed the CORE curriculum for the Transition Readiness Seminar (formerly known as Seps/TAPS) as well as Financial Management Basics, Education and Career Technical Pathway classes. Areas of instruction include employment, education, vocational/technical, and personal financial management disciplines.• Developed curriculum by identifying competencies and developed an assessment tool, establish and prioritized goals, develop instructional materials for diverse learners and collaborated with other instructors and industry professionals to ensure relevance of lesson plans.• Delivered, assessed and redesigned effective curriculum and instruction. Adapted instructional strategies to meet student needs and utilized technology and varied media including PowerPoint and SmartBoard Presentations.• Conducted ongoing assessment of the Transition Readiness Seminar. Documented student performance over time and used assessment data to improve course and program delivery.• Assisted with course/program evaluation and continuous improvement. Provided data for formal and informal program evaluations, conducted student evaluations, modified curriculum as indicated.• Attended trainings offered through Headquarters Marine Corps, Office of the Secretary of Defense and MCCS to further develop facilitation skills and train fellow staff members.• Prepared reports and budgets for the personal and professional development programs.• Advised individuals of varying ranks on their separation from active duty military service to include understanding the impact of transition on finances, seeking higher education and career search options.• Collaborated with Department of Labor representatives, State and County Veteran’s Administration representatives and other community agencies to ensure service members receive quality and accurate information.

Mcagcc Twentynine Palms, Ca

• Taught the CORE curriculum for the Transition Readiness Seminar (formerly known as Seps/TAPS) as well as Financial Management Basics, Education and Career Technical Pathway classes. Areas of instruction include employment, education, vocational/technical, and personal financial management disciplines.• Developed curriculum by identifying competencies and developed a mean of assessing students’ meeting the competencies, established prioritized goals, develops instructional materials to meet the needs of diverse learners and collaborate with other instructors and industry professionals to ensure relevant lesson plans.• Delivered, assessed and redesigned effective curriculum and instruction. Adapted instructional strategies to meet student needs and utilize technology and varied media including PowerPoint and SmartBoard Presentations.• Conducted ongoing assessment of the Transition Readiness Seminar. Documented student performance over time and used assessment data to improve course and program delivery.• Assisted with course/program evaluation and continuous improvement. Provided data for formal and information program evaluations, conducted student evaluations, modified curriculum as indicated.• Prepared reports and budgets for the personal and professional development programs.• Worked with individuals of varying ranks to ensure they are prepared for separation from active duty military service.• Collaborated with Department of Labor representatives, State and County Veteran’s Administration representatives and other community agencies to ensure service members receive quality and accurate information.

Mcagcc 29 Palms/Camp Lejeune

• Established and maintained liaison with assigned individual unit Command Teams and unit Family Readiness Officers (FROS) to educate and highlight the benefits of the Marine Corps Family Team Building (MCFTB) functions and other support programs. • Served as the subject matter expert and primary source of information on readiness and deployment support issues. • Coordinated and conducted training on Readiness and Deployment Support to include pre-deployment, during-deployment, return and reunion, and post-deployment, as required.• Developed and delivered regarding local resource information in support of the Information and Referral service function. • Analyzed challenges and program effectiveness, including identifying relevant factors, gathering pertinent information, and recognizing solutions and best practices.• Maintained accurate and complete records documenting each program presented.• Prepared and submitted reports as required. • Delivered other MCFTB training as needed.

Organizational Development/Marketing I managed the development and enhancement of operations for small businesses. I developed monthly and annual marketing/promotional plans for clients. In addition, I supported sales efforts through tracking, documentation, reports and sales calls.

• Recruited new candidates by internet sourcing, job fairs and referrals• Conducted interviews with potential candidates (pre-screen, evaluations, background checks and references)• Negotiated salaries and compensation packages with clients and candidates• Generated documentation for candidates and clients• Led orientation and training for new candidates/employees• Trained and advised new staffing managers on proper sales tactics, the excellence of customer service, maintaining a solid customer relationship and technical areas• Made cold calls to area companies regarding utilizing administrative temporary services• Conducted personal sales presentations to both current and prospective clients• Cross sold the different lines of business (accounting, technology, creative, and legal)• Provided excellent customer service by ensuring that each customer experience is memorable • Established, achieved and exceeded monthly sales goals

Oahu, Hawaii

• Managed account services for five large advertising accounts ($200k+ budgets); including marketing budget development and management• Established brand recognition for clients through print, radio and television media as well as special events• Developed marketing strategies; researched current and past economic trends in order to generate efficient marketing strategies• Developed, promoted and managed several large scale promotional events and projects • Coordinated efforts among multiple internal and external departments to insure high quality copy and media production complied with specifications and marketing plan• Managed ongoing client billing processes• Coordinated and conducted media interviews

Hawaiian Islands

• Planned, coordinated, and organized various fund raising events throughout the state of Hawaii under strict deadline schedules• Coordinated over 25 different programs annually, comprising over 60 different events• Created and developed a variety of fundraising projects with local companies and organizations• Recruited sponsors, volunteers, and donations in support of programs and networking with numerous businesses and organizations throughout Hawaii• Achieved annual fundraising budget of over $735,000

Des Moines, Iowa Area

• Assisted patients with resources and referrals on a daily basis• Maintained and served 500 patients suffering from muscular dystrophy • Managed an equipment loan closet for MDA clients with $10k worth of medical equipment• Facilitated two support groups for MDA patients; authored and published a quarterly newsletter and press releases• Researched alternate funding, treatments and different sources of care for our clients• Organized and managed a summer camp for children with MD. Recruited and managed camp counselors, volunteers, and sponsors• Operated the local MDA clinic; included scheduling patients, setup of clinic facilities, and counseling patients on available services• Coordinated various special events with the Program Managers and participated in local fund raising efforts

Master Of Arts - Ma, Organizational Management

Ba, Psychology

Education record